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Opiniones de Super 8 by Wyndham Monteagle TN

2 out of 5
Super 8 by Wyndham Monteagle TN
713 W Main St, Monteagle, TN

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 110 de 462 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 165 de 462 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 462 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 47 de 462 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 41 de 462 opiniones" "

7.6/10

Limpieza

8.0/10

Servicio y personal

4.8/10

Servicios

6.8/10

Condiciones de la propiedad

Opiniones

4/10 Malo

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Lo que me gustó fue la buena atención. Lo que no me gusto fue la abitacion, el aire aconcionado no funcionaba correctamente, el microondas no funcionaba, las puertas de la abitacion rotas.
Se hospedó 1 noche en agosto de 2019

4/10 Malo

Toni

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
People were nice, but …Was dirty and gross feeling. Pealing paint on tile in shower, hair on bathroom floor, carpet gross, saw a cockroach on window sill inside our room in the morning!! Ewwww… Somehow I thought Wyndham meant clean and better quality…BIG mistake!

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicios
The breakfast was good, and the room was clean. The staff was not as welcoming.on check-in as other places.
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Thomas

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Night manager very rude and uncaring about problems. Her answer was go to another hotel and lose my nonrefudable paid room.
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Location was convenient to the venue however if the two rooms our party rented, this one was the only one worth the rate we paid. The other $200 room, y’all should be embarrassed to charge those exorbitant fees for such a meager room. Shame on you for price gouging because of supply & demand.
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
We came out to Tennessee to see STS9 at the caverns. When we were checking in a very nice worker, named Happy let us have a conjoined room with our friends. That made us very Happy to say the least :) thanks so much for your great service Happy!
Se hospedó 2 noches en octubre de 2019

4/10 Malo

Jason

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Went ro check
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

Sally

Viaje familiar
Disappointed
I never stayed at this hotel, I booked this hotel by accident, thinking it was the Smokehouse Lodge. I called the hotel and even had Hotel.com call to see if I could get a refund, or a voucher for a one night stay,I know it was my fault in doing this booking, but i would think the hotel would have accommodated my request with a good customer relations, but i was wrong they wouldnt give me either. After reading the reviews about this place, i wouldnt want to stay there anyway. Shame on hotels.com for having this dump on its list. And shame on this dump for not having better customer relations... I highly reccommend staying at the Smokehouse Lodge, stay clear from this place as they dont seem to care about the clients. And even tho this hotel is independently owned i would never stay at this chain of hotels ever because of how they handled this situation..
Se hospedó 1 noche en octubre de 2019

6/10 Aceptable

kristie

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en octubre de 2019

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The first room was dirty. We asked to be moved to another room. They told us that another would not be cleaned until 7:00pm. We went out and came back at 6:30. Our room was ready but on a corner next to a stairwell that was the site of a party until after mid-night.
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Emely

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I like She like it Nice Property Pet friendly I will stay there again In the future
Se hospedó 4 noches en octubre de 2019

2/10 Terrible

Renee

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never again
Doors wouldn’t lock, bedsheets were dirty, dirty wash clothes left on the shower rod, would not fix the chirping smoke detector. House keeping had several rooms open at one time so people were going in the wrong rooms. We left and found another hotel. Even after checking out and getting a receipt showing only one night stay they still charged my card for 3 nights.
Se hospedó 3 noches en octubre de 2019

4/10 Malo

Allison

Viaje en grupo
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

6/10 Aceptable

Gerald

Viaje de negocios
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Disgustingly filthy and room appeared to have been used prior to our arrival 9Grass clippings on bed)
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient to Sewanee (I was visiting our daughter), clean, spacious rooms. Staff was friendly and helpful.
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Ani

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed at this as this was the only close motel to The Caverns that we could find. It was a pretty decent place for an overnight stay. The location is also super convenient with a bunch of restaurants around it. Overall, I would recommend it to anyone who is traveling for the caverns show
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en agosto de 2019

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great, we had 2 loads of laundry due to a hike in a muddy cave. The washer was busy all the time. Maybe a note to kindly remind others to remember to remove laundry in a timely manner and a small table to accommodate laundry that needs to be moved out of dryer. Thank you.
Se hospedó 1 noche en agosto de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
You get what you paid for. Not the fanciest place but is ok enough for an overnight stay when you need a break from a long drive. Our bed felt like there is a ditch in the middle. It was hard to sleep. The room was clean overall. Breakfast can be skipped. Basic continental food. The eggs tasted weird. Again this was not a 5 star hotel so i didnt expect a Hilton like service
Se hospedó 1 noche en agosto de 2019

4/10 Malo

Cathy

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Could be a nice place but ..
The room was actually pretty nice but they don't appreciate your business. Breakfast was yuk and gray. We stayed 4 days, told housekeeping on 2nd day the sink drain was slow. They said they would tell owner. Drain was still slow the rest of our stay. One staff member was sullen and unfriendly. Everyone else was nice.
Se hospedó 1 noche en julio de 2019

2/10 Terrible

Sheila

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nightmare
Don't be fooled by the pics. I is not your family hotel. Mold in the bath. Shower head pulled from the wall. Painted tiles in the bath tub. The paint had worn off long ago. Did not go to free breakfast. I was afraid of bad food.
Se hospedó 1 noche en agosto de 2019

4/10 Malo

Samantha

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Location was the only positive thing...
There was mold on the ceiling and the toilet wouldn’t flush. The location was great, it was right off the interstate and there were restaurants close, which was good because nowhere delivered. But the continental breakfast was terrible, the drink dispenser didn’t work so they told us we would have to buy drinks from the vending machine if we wanted anything. This was beyond frustrating. It wasn’t an expensive room, but this was far from even good.
Se hospedó 1 noche en agosto de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avoid this dump
This hotel was disgusting. Dirty towels in our shower. Stains on the linens. Stuffing coming out of the pillows. Common areas had construction debris stacked up. Stairs had large cracks. Ice bucket had nasty mold in it. Employee yelling and cursing at another employee. They also charged my card for the room when I had told them it was already paid and reserved thru hotels.com. Didn't try the breakfast since there was a dirty rag sitting on the counter when we checked in.
Se hospedó 1 noche en agosto de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spend the extra $20 and stay elsewhere
This hotel is a dump! After checking in we heard a couple arguing because the place was so terrible, he couldn't believe she reserved such a decrepit place to stay. From the topless lady dancing in the parking lot to the fight between the manager and maintenance man, to include cursing, name calling, shouting, all right in front of us. No shame at all. The kids kept saying they'd rather sleep in the car. The building is falling apart. The stuffing is coming out of the pillows. The bath tub doesn't drain. There is urine build up on the back side of the toilet. The towels are like sand paper. Everything is covered in a layer of grime. The smell is somewhere between prison toilet and an entire pack of cigarettes smoking and a wet dog. The breakfast area had the grimiest chairs, covered in stains. Construction debris directly on the walk way. The ice bucket had a weird crust inside the lid. Be sure to get your tetanus shots before climbing the wobbly rusty stairs. I cant believe this place is listed on hotels.com. They should be ashamed of themselves for making this available to people as a choice.
Se hospedó 1 noche en agosto de 2019

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was filthy. The bathroom shower was not working.
Se hospedó 1 noche en julio de 2019

2/10 Terrible

EJ, Atlanta

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
We found little to like at this property and will not return. Problems included: missing sheets on 1 bed, terrible odor, WiFi not working (corrected), very uncomfortable beds, bedside lamp defective, peeling paint and mold in the shower. I would rate this room a 1 or if very generous, a 2.
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Van M.

Le gustó: Limpieza
Se hospedó 3 noches en julio de 2019

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
It’s old and not maintained. Stains everywhere, bed was hard, shower no pressure.
Se hospedó 2 noches en julio de 2019

2/10 Terrible

Joy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Warning Read this before reseving a room.
We got our rooms canceled through hotels.com it was a terrible experience rooms smelled and gross pillows with no cases and open electric wires exposed in the bathroom. I should have listened to the reviews of others. Staff was shaded I ask the manager and desk person if they would stay in one of those rooms neither would answer so you know what that means right. Answer was no they would not. That should enough said, only exceptable place to stay in this location is The Smokehouse Lodge hotels or a few minutes down the road to Kimbal TN.
Se hospedó 1 noche en julio de 2019

2/10 Terrible

Not

Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was going to see family. Left for a few hours came back and my door to my room was open. I thank god everyday that i took my puppies with me!!! I went to the front desk to complain norhing!!! Came home my puppies are covered with fleas!!$ Dont stay in this place!!! Oh ya free breakfast big deal!! No thanks
Se hospedó 2 noches en julio de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Servicios
Se hospedó 1 noche en julio de 2019

4/10 Malo

Amanda

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bath tub was clogged so we had to chang to another room after we were ready for a rest. Then the toilet water pressure in the new room was low. What’s more, we could not get the Wi-fi connection all night until we were ready to leave in the morning.
Se hospedó 1 noche en junio de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
tub was painted, carpet was dirty , pool was removed , bed was worn out , will not return
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Isaias

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The first room they gave us was filthy! Burns and stains on the carpet, the bed had black stains on them, the mattress was shredded and hard. The dresser was missing pull handles (one was glued on sideways), the pillows were disgusting, the tile had not been cleaned it was black, the floors were gross, and worst of all the toliet didnt flush!!!! We had to fill the ice bucket with water and put it in the back of the toliet to get it to flush. There wasnt even any toliet paper when we did get it to work! I had to go to the front desk to get it. Theu didnt have enough staff to bring it to me!! I have pictures of all of this!
Se hospedó 3 noches en junio de 2019

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
The staff themselves were pleasant enough, though they didn't know how to use the system to properly check in customers. As a result of all of the confusion during check-in, my ID was not returned to me. When I later called to see if they happened to have the ID at the front desk, I spoke with the owner, whom was insulting and belittling. I will not stay at this location again due to how the owner treated me over her own employee's mistake.
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019

4/10 Malo

Anne

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place needs a MAJOR update. The blankets are so thin you can see through them, the pillows aren’t even pillows anymore they are so flat, the carpet felt and looked like it was very very old. There were two used q-tips on the ground, stains on the blankets, and the tub was grey. We were coming from a camping trip and paid 80.00 for this room. I think camping outside was far better. Also, false advertising about breakfast. Old and dirty area. I know it’s Super 8 so only a certain level of expectation, but it felt like a rent by the hour place vs a place I could take my family
Se hospedó 1 noche en junio de 2019

4/10 Malo

Marnie

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en junio de 2019