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Opiniones de Hyatt House Charleston / Mount Pleasant

3.5 out of 5
Hyatt House Charleston / Mount Pleasant
1430 Midtown Avenue, Mount Pleasant, SC

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 725 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 190 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 46 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 1001 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Luis

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Rafael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and very nice place to stay
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Ivan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy tranquilo y restaurantes para escoger hasta muy tarde abiertos.
Se hospedó 8 noches en diciembre de 2021

8/10 Bueno

Ruben

Se hospedó 2 noches en marzo de 2021
Respuesta de Kai , el 12 abr. 2021
Thanks for staying with us at Hyatt House Mt Pleasant. We hope to see you again soon!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo estaba cerca. Personal muy amable y buen desayuno
Se hospedó 4 noches en febrero de 2021
Respuesta de Lori, AGM, el 4 mar. 2021
Thank you for choosing to stay with us and for your kind review! We look forward to welcoming you back in the future.

4/10 Malo

Ciro

Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Jazz

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Chill
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Atina

Viaje familiar
We had a maintenance issue in our room and there was no maintenance staff available in the evening.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

colleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Brandon (check in was great) This property is a hidden gem for Charleston. Very convenient. Great parking
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Carla

Viaje familiar
Poor design of bathroom. Like using one on an airplane. No comfortable chair to relax and read in room. Only chair was desk chair. Breakfast was adequate. Won’t be staying here again.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

peyton

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent breakfast!!!
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Douglas J.

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
First let me say that the beds were most comfortable, the breakfast was very good and the staff was cheerful and courteous. However, the room itself was very disappointing. To begin with the standard rooms are much smaller than what you’d expect for a Hyatt. Second, the bathroom floor and shower walls were dirty and the shower water pressure was ridiculously low. It took me twice as long to take a shower because the pressure wasn’t much more than a trickle. Further, my family member and I stayed 3 nights and NOT ONCE was our room serviced. When we checked in we were told that the room would be serviced after the second night, but even that didn’t happen. At $300 a night that is simply unacceptable. Housekeeping at this hotel is a joke. I will never stay here again.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Hobart

Viaje de negocios, Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Unfortunately we requested a no odor room. No scented cleaning products ahead of arrival due to allergies. Disappointed to say that did not happen also the AC was broken and no one available to fix it. However staff did do all the could.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Monica

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Glynn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
C
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Chip

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
We paid $300 for a place to sleep that air conditioning didnot work. We asked the desk worker for another room was told none available. We looked online and rooms were avaliable. We left our room door held open to get cool air from the hall until we were ready to try and sleep. Terrible sleep conditions sweating all night. This will be my last time stsying at Hyatt House.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I wish the pool was open later. It closes at 9pm.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Emily

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We enjoyed our stay here. It was very nice, clean and quiet. Hotel staff was friendly.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and clean. Easy parking. Only downfall was I didn’t know the bathroom door will lock automatically if you take a really hot shower from the steam. My kids kept playing with the door so I thought it was them but to my surprise it was normal. Thankfully my 2 and 3 year old were not inside there as I would’ve had to wait on maintenance
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brandi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Short stay but very friendly and helpful staff. Room was clean and very comfortable. Would definitely stay at the Hyatt House again.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

William

Viaje de negocios
love the property and location the room could already use a facelift will definitely return
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Mark, Clear Lake

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet. Lovely king room. Front desk staff helpful and friendly.
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Elizabeth

Le gustó: Limpieza y condiciones de la propiedad
The property was beautiful, and clean. Breakfast was good lots of varieties of foods. We supposed to stayed for 3 days but we decided to checked out on the 2 days. We were disspointed because they never pick up the garbages and towels. I had to call customer service and requested a clean towels. Before the clean towel arrive I dropped off dirty one by the door but it was never pick up till we checked out on Saturday morning. I am not sure about the cleaning policy. But we were very dissapointed..
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Briana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very dog friendly - great area to walk them around. Staff was very friendly and helpful! Property itself is beautiful and the rooms are as advertised! Convenient parking both in front and behind the building.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Lorrie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This was our second time staying at this Hyatt with our dogs and it was excellent. Our room had everything we needed, staff was friendly and accommodating, and the free breakfast was great! Thank you Hyatt!
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fairly new hotel. Clean, quite, good location. Maybe a bit too pricey for this time of the year. Improvement: Somebody would have to clean up the dog poo in the green areas of the parking lot. Nobody wants to step into it when getting out of the car.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Klaus

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Between okay and good
Room was a bit smaller than some other hotel brands but was clean. Breakfast was not as hot as it should have been...omelets tepid, tater tots cool. We ended up going out for breakfast after the first day. Staff was very friendly though and the hotel was modern.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Lia

Se hospedó 1 noche en enero de 2024

10/10 Excelente

KANDI

Viaje familiar
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Kathleen

Se hospedó 3 noches en enero de 2024

10/10 Excelente

Nina

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Zhongyue

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
If you have your own transportation, the property is a great value, very well located and everything is convienient.
Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Lindsey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our stay at Hyatt House MP. It was convenient for our family to have plenty of space to spread out and cook our own meals. Great location to drive to Charleston, Sullivan’s Island, and Isle of Palms. The staff was incredibly friendly and even allowed us to check out a day early to avoid the approaching winter storm as we headed back north. We truly appreciated it!

10/10 Excelente

Edith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay - comfortable and clean.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jason

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean hotel with friendly staff in safe feeling neighborhood. Our refrigerator was not working in our room and we were immediately given a different room. Continental breakfast was par for hotel chains.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was big and spacious, the location and surroundings were great! We had a question about the hot water and We tried calling the front desk but no one answered? Also the breakfast was not that great. It was ok, overall not bad for the price
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Abdulaziz

Viaje familiar con niños
Very clean and modern rooms. Breakfast includes a wide variety of options.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Raven

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Nicholette

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

DAVID, Fort Mill

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice hotel - great value for the money.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Elliot

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Checking in was a breeze and Bianca was great...friendly and professional.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
it was convenient
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023