Murano Vacations from $2,214

This hotel was wonderful, but the staff are the best staff out of any hotel. Some of the nicest people ever—especially Ricardo. He was the best, and went truly above and beyond. Once in a lifetime service and accommodations. Also great location. Take advantage of the boat service + deck service, and if there is any question the staff will help. The only issue was the room cleanliness. There were random bits of food on the floor, and the cleaning staff left their gloves on the floor (I have a photo). Would recommend again.

There were pluses and minuses about The Venice Times. Though they let us check in a little bit earlier, the room we were given was small - you couldn't move without bumping into furniture, and it was very dark. The bathroom had a curtain instead of an actual door. Based on my experience and the type of amenities my husband and I usually stay at, I reached out to the hotel the next morning and phoned Expedia too for help. I have to say I was impressed that the staff at Venice Times was able to accommodate me and move me to a room in the same category, but it was night and day different from the 1st. The pluses are that the staff at The Venice Times is wonderful, and they work hard to try to fulfill their guests' requests. If you are considering staying at this property, choose a better room category. Other than the room issue, the location was great, and it was super easy to get to all the different parts of the city.

Great location, beautiful hotel , helpful staff and wonderful breakfast!

From the moment we walked in the door to the moment we reluctantly left, the staff treated us as if we were in their homes. The door staff was friendly, helful and always available. The breakfast team were incredibly talented. The food, service and serving ware were all perfection. The room was spacious, quiet, very clean and well appoin ted with lovely amenities, linens, towels and products. We will find a reason to return...if there were more than 5 stars to give we would give them!

The staff went out of their way to welcome and assist us through out our stay. The room was immaculate and spacious (superior room category).