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Very disappointed over the room. I booked and paid for a Deluxe room for three days but it was more likely a double standard room. Made me feel tricked! See pictures. If you look at presentation of deluxe room at their site there is definitely a big window and a balcony. Nothing of that was in my room. Only windows in roof. Breakfast was ok, no omelette The staff in reception who made me welcome and help through check in ( almost self service) was very professional and kind. Gave me some good tips for what to do in town. The room and hotel was clean AC worked good The hotell is situated next ( 100m) to a train station. So there are noise from train sometimes until midnight at least. Good thing is that it’s near to take the train. Situated 5 min walk from old town, 10 min walk from Jewish quarter and 10 min walk to castle. Big trailstation 2 min walk So sum upp it’s a ok hotell with great staff but if you pay for a type of room don’t be sure that you get what the presentation look like!

We chose this apartment for our recent stay in Krakow. From the moment we arrived, we were taken care of by the staff. We were greeted with wine and chocolate in the room, breakfast each morning was amazing, and on the last day they even packed breakfast to go for our flight. The apartment was gorgeous and the perfect respite after long sightseeing days. On our final night, we ate in the restaurant and quite possible it was the best meal I've had in years. From the caviar to the deer filet and dessert, every bite was exquisite. A huge thank you to Viktor and Olivia for taking such good care of us. We can't wait to return!

Amazing hotel, beautiful and large room, and a perfect location. Breakfast was excellent.