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Opiniones de Ramada by Wyndham New Orleans

2 out of 5
Ramada by Wyndham New Orleans
6303 Chef Menteur Hwy, New Orleans, LA

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 99 de 615 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 111 de 615 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 98 de 615 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 99 de 615 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 208 de 615 opiniones" "

5.6/10

Limpieza

6.4/10

Servicio y personal

5.2/10

Servicios

5.2/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eva

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Manager , el 29 mar. 2024
Thank you for taking the time to give us a review.

6/10 Aceptable

Jerjes Izcoatl

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Lo minimo necesario
El espacio es amplio. En 3 dias no se hizo la limpieza, ni se recogio la basura y el desayuno apenas cafe y pan. Las cama estaba limpia.
Se hospedó 3 noches en diciembre de 2023

4/10 Malo

Malinali

Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Manager, el 18 ago. 2023
Thank You For Your Review We Value Our Guest FeedBack We Hope To Welcome You Back Soon

10/10 Excelente

Rafael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio y comodo
Se hospedó 2 noches en mayo de 2023
Respuesta de rose, el 23 may. 2023
Thank you for you review. Hope to see you soon.

10/10 Excelente

Karla michelle

Se hospedó 1 noche en febrero de 2023
Respuesta de kyle, el 5 abr. 2023
Thank you!!

2/10 Terrible

Jorge

Quise cancelar la reservacion y no fue posible. Se llamó una vez y cortaron la llamada, luego se llamó nuevamente y no respodieron. Solo perdí mi dinero.

4/10 Malo

luis enrique acosta

Viaje familiar
No le gustó: Servicio y personal y servicios
El trato del personal
Respuesta de Front desk, el 20 dic. 2022
I am sorry that you could not rate us a 5. I would like to know in detail what prevented you from choosing a 5. I apologize for any inconvenience that was caused during your stay.

8/10 Bueno

Diana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta bueno para pasar una noche. No me gustó sus alrededores, aunque la propiedad tenia seguridad.
Se hospedó 1 noche en noviembre de 2022
Respuesta de .., el 17 nov. 2022
...

4/10 Malo

RAFAEL, Natchez

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Esta propieda mas que hotel parecia motel de pado x 2 hora los moteles estan muchísimos mejor que esta intalacion 1 me cambiaron a 3 distinta abitaciones porque yo pedia halgo mejor porque los servicios igienico fácilmente pudes tener un accidente se mueven para todos lados y la tapas esta quebrabas los colchonede esta caman se notan q son o viejisimos o los mas barato del metcado porque donde te sentaba si iva uno hadta bajo y laslas almuadas eran flat 2 y una mas o meno esto no se le puede llsmar almuada dice que desayuno incluido y solo tenia cafe y te y donas las jarras de jugos bacia y leche tenian unos pequeñito cartoncito de leche de in tercio y era 2 q avian y una clase de cereal no alcansava ni para mojar el cafe este dique hotel no se lo recomiendo a nadie hay mejores motel y hasta con cafe y cafetera en la avitacion porque este ni si quiera eso tenia no le puedo dar mi una estrelka a este hotel si es que se le puede llamar hotel
Se hospedó 1 noche en agosto de 2022
Respuesta de danielle, el 10 oct. 2022
Gracias por su revisión, no ofrecemos jarras de jugo, son cartones individuales. Me disculpo por tu cama si era incómoda. Nos hubiéramos mudado a tres veces para su comodidad. Esta instalación sería un motel. Agradecemos su revisión, compartiré sus inquietudes con el gerente de limpieza. Cuando los viajes lo permitan, esperamos que pueda darnos una segunda oportunidad para hacerlo bien.

2/10 Terrible

guillermo

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Está en una mala zona por la noche es zona de prostitucion
Se hospedó 7 noches en abril de 2022
Respuesta de FD, el 5 may. 2022
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.

10/10 Excelente

Dairien Vilau, Miami

Se hospedó 2 noches en febrero de 2022

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en mayo de 2021
Respuesta de Front Desk, el 22 may. 2021
We appreciate you taking the time to provide us with such detailed feedback about your stay. We hope to see you during any future trips to New Orleans.

2/10 Terrible

Luciano, Miami

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
The toilet was dirty with poop, the room has a insane smeel of weid and cigarrete. 45 minutes to checked in cause the system in the hotel was down, the recepcionist was rude
Se hospedó 1 noche en mayo de 2020
Respuesta de RR, el 29 may. 2020
Dear Guest, Thank you for your candid feedback. I am very sorry for the inconvenience that you suffered for the system being down and for the issues with your room.Your comments have been relayed to all those concerned.

4/10 Malo

magdalena

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Último recurso, nada recomendable
El hotel no menciona el depósito de $50 dllrs que hay que realizar para que te den la habitación, es una cantidad excesiva para el estado del lugar; camas muy incómodas e incluso tienen una envoltura plástica para evitar limpiar los colchones, el desayuno ya se había acabado ambos días para las 8:30am y la habitación olía a mariguana El internet no funciona y me quedé 2 noches, sin embargo, no hicieron el aseo ni me dieron toallas limpias; las personas de limpieza solo entraban a cuartos que se quedaban solo 1 noche
Se hospedó 2 noches en diciembre de 2019
Respuesta de R, el 5 ene. 2020
Thank you for your review. We are very sorry that you did not have a satisfactory stay with us. Your concerns have been sent to the proper departments to enhance our training procedures. The Third party you booked through will have a disclosure regarding the deposit you will need at the hotel.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio, me gustó mucho y voy a regresar
Se hospedó 1 noche en octubre de 2019
Respuesta de Mike, el 25 oct. 2019
Thank you for your feedback glad you had a good experience and look forward to see you again

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en septiembre de 2019
Respuesta de Front Desk, el 17 oct. 2019
Thank you for staying with us at our hotel.

10/10 Excelente

oscar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien, pero...
Todo muy bien, El hotel es nuevo, habitacion amplia, baño amplio, a 10 minutos del barrio francés, por poner una pega el desayuno muy controlado, no coges tu las cosas te las ponen ellos, no lo sé si es por no desperdiciar o por q no se pille más de la cuenta, pero en general muy bien.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Front Desk, el 17 oct. 2019
Thank you for staying with us, we appreciate your feedback.

8/10 Bueno

Pablo

Le gustó: Servicio y personal
normal , el bano estaba un poco sucion
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2018

2/10 Terrible

Silvia

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
El momento mas desagradable de mi viaje
Las condiciones del lugar son deplorables, considero que ni siquiera debería estar como una opción para hospedarse, desgraciadamente ni siquiera estuve el tiempo suficiente para fotografiar el lugar, pero la mitad del hotel está en ruinas y la habitación que nos dieron fue un insulto.
Se hospedó 1 noche en enero de 2018
Respuesta de Ms.Melissa, el 17 ene. 2018
We are sorry for the inconvenience - we're taking the necessary steps to fix the problems that you may of had while on your stay here. Thanks again for the well valued feedback.

10/10 Excelente

Jade

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Deondra

Viaje en pareja
No le gustó: Servicios
When we walked in the room it smelled moldy. I didn’t see any mold until I took a shower. Mold was on the ceiling in the shower. The phone wasn’t working in the room. We kept getting locked out of our room. One employer said they believe the key pad battery was going dead and she was sorry we had been going through this the 2 days. She also said someone should have changed our room. The lady came while we was gone to clean the room. They only changed the trash. Didn’t touch anything else. You have to wait to get buzzed in the gate to get to your room. Sometimes nobody was at the desk. So we had to drive to the front door to wait for someone to come. Then tell them we was trying to get to our room. Just to get to the room and still not be able to get in. I will not be staying here ever again!!! The good thing about this hotel is the employees was nice. That’s it. Limited breakfast. The employee said for breakfast it’s whatever they have back there. They never know
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Dominic

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Christopher

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All of the staff were very genuine and helpful. There were no complications and everything was an easy process.
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk, el 20 may. 2024
Thank you Christopher, for sharing a review of your recent experience. Our team here at Ramada Inn New Orleans is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excelente

Joyce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk, el 20 may. 2024
Thank you Joyce, for sharing a review of your recent experience. Our team here at Ramada Inn New Orleans is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

6/10 Aceptable

Morgan

Le gustó: Servicio y personal
No le gustó: Limpieza
If staying more than one night be ready to request towels etc. There is no room turnover. It’s very loud right by a busy ramp of the interstate. Staff was very kind and helpful.
Se hospedó 3 noches en abril de 2024
Respuesta de Front desk, el 13 may. 2024
Morgan, we appreciate your detailed feedback on your stay. We apologize for the inconveniences you may have endured on your stay. Please note that your concerns have been addressed and taken care of. We hope you give us another opportunity to redeem ourselves.

10/10 Excelente

Joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All around good experience
Se hospedó 1 noche en mayo de 2024
Respuesta de Front desk , el 13 may. 2024
Thak you Joseph for the feedback. We love to hear from our guests on their experience with us. We appreciate you taking time to review us. We hope to see you again.

6/10 Aceptable

Brian

Viaje en pareja
Several drivers said the area was crime ridden.
Se hospedó 5 noches en mayo de 2024
Respuesta de front desk. , el 8 may. 2024
We appreciate you taking time to leave a review, but we would love to hear your feedback not what others said. Thank you choosing to stay with us.

4/10 Malo

April

No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was not very clean. The floor was sticky and my socks were black on the bottom due to that. The bathroom was also not very clean at all and I had to use my own cleaning product to wipe it down.
Se hospedó 3 noches en mayo de 2024
Respuesta de front desk, el 6 may. 2024
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We hope you'll give us another chance if opportunity arrives.

2/10 Terrible

Shonnette

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The nastiest hotel I’ve ever seen in my life. Their system sucks because they literally gave me keys to rooms that were already occupied TWICE. I ended up requesting a refund and leaving. Don’t stay hear. There was a leaky roof in one of the rooms. This hotel is a health hazard with Bucks and crackheads walking around. No thanks!
Se hospedó 1 noche en abril de 2024
Respuesta de Front desk, el 5 may. 2024
We appreciate you choosing to stay with us and providing your feedback. Your concerns have been shared with the team to prevent future issues.

4/10 Malo

Luis

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The price good
Se hospedó 3 noches en abril de 2024
Respuesta de front desk , el 30 abr. 2024
We appreciate your business and your feedback. Thank you for choosing to stay with us. We look forward to hosting you again.

4/10 Malo

Fabian

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
First room leaking from Toilet. Second room Air Conditioner was broken and no hot water in Shower.
Se hospedó 2 noches en abril de 2024
Respuesta de front desk, el 30 abr. 2024
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We have shared your feedback with our team to prevent future issues.

6/10 Aceptable

Angie

Le gustó: Servicio y personal y condiciones de la propiedad
I didn't like when you stay in the room twice they don't come in clean it they just don't think you need towels or make up your bed or nothing that's what I did not like
Se hospedó 2 noches en abril de 2024
Respuesta de front desk, el 30 abr. 2024
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We have shared your feedback with our team to prevent future issues.

4/10 Malo

Michelle, BAYTOWN

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is not maintained. Rooms was dirty with cobwebs and dust all over. Light in room was not working. Bed was old and uncomfortable.
Se hospedó 5 noches en abril de 2024
Respuesta de front desk, el 1 may. 2024
We regret your stay was not comfortable and up to par. Rest assured your feedback and concerns have been shared with the team to prevent future instances. We value your feedback and we hope you'll give us another chance if travel, permits.

6/10 Aceptable

Jailene

Viaje en pareja
Le gustó: Servicio y personal
It was okay.
Se hospedó 1 noche en abril de 2024
Respuesta de Front desk , el 27 abr. 2024
Thank you for your feedback. We aim to provide great service to our customers. We appreciate your business and will be glad to have you back.

2/10 Terrible

Lexi

Se hospedó 1 noche en abril de 2024
Respuesta de Front desk, el 14 may. 2024
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

4/10 Malo

Jiri

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de s, el 22 abr. 2024
Thanks for reviewing us. I'm sorry your stay didn't meet expectations. We aim to make our guest stay as comfortable as possible. Your feedback helps us to improve service for everyone. Your concerns have been shared to prevent future issues.

10/10 Excelente

Alysia

Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk , el 13 may. 2024
Thank for reviewing us. We appreciate your business and it was a pleasure to host you. We hope you choose to stay with us again.

10/10 Excelente

Darrylnish

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Shandia, el 13 abr. 2024
Thank you for reviewing us. We strive to please our guests during their stay with us. Hope to see you again.

2/10 Terrible

Aquino

No le gustó: Limpieza
Hotel Room tv didn’t work at first she put me in a room where Repair work was being done no toilet paper holder second room spiderwebs behind the door no toilet paper holder All over The The ceilings were peeling very bad debris could have fallen while sleeping. The smell was so bad I could barely breathe. This is ridiculous. I asked for a refund and they denied it not acceptable to customers this way I would not recommend and I will never go back.
Se hospedó 1 noche en abril de 2024
Respuesta de S, el 13 abr. 2024
Thanks for reviewing us. I'm sorry your stay didn't meet expectations. We aim to make our guest stay as comfortable as possible. It seems like aside from the two issues, your stay was up to standards. Your feedback helps us to improve service for everyone. Your concerns have been shared to prevent future issues.

10/10 Excelente

Stetson

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and well maintained, just wish the $50 deposit was listed on Expedia when booking the room.
Se hospedó 1 noche en abril de 2024
Respuesta de Shandia, el 8 abr. 2024
Thank Stetson, we are so grateful that you enjoyed your stay with us. Reviews like this is what we aim for with each guest. Also, the deposit was listed on your expedia reservation. Thank you again for choosing to stay with us. Hope to see you again.

6/10 Aceptable

Alejandro

Viaje familiar
Sheet on bed look dirty & curtains in the bathroom & no trash can 🗑️
Se hospedó 1 noche en abril de 2024
Respuesta de Tyrielle Front Desk Agent, el 7 abr. 2024
Sorry for the inconvenience, Thank you for staying with us.

2/10 Terrible

Delmonico

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
One of the staff members was rude The bed was hard And the toilet was leaking after I flushed it
Se hospedó 3 noches en marzo de 2024
Respuesta de s, el 2 abr. 2024
We have shared your feedback with our team in order to improve in these areas. We appreciate your comments and regret to hear that you were disappointed with the value of our property.

6/10 Aceptable

Cameron

Ok
Se hospedó 2 noches en marzo de 2024
Respuesta de Shandia, el 2 abr. 2024
Thank your for your feedback, we appreciate your business. We aim to provide a comfortable stay to all our guests. Thank your for choosing to stray with us. We hope to see you again.

8/10 Bueno

Cameron

The second day they quite serving breakfast at 830
Se hospedó 1 noche en abril de 2024
Respuesta de Shandia, el 2 abr. 2024
Thanks for your feedback and reviewing us. We aim to make our guest stay as comfortable as possible. It seems like aside from breakfast issue, your stay was up to standards. Your feedback helps us to improve service for everyone. Your concerns have been shared to prevent future issues.

8/10 Bueno

Lavenus

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyrielle Front Desk Agent, el 31 mar. 2024
Thanks for staying with Ramada By Wyndham.

2/10 Terrible

Jesus

No le gustó: Servicio y personal y condiciones de la propiedad
Rude staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Jon, el 30 mar. 2024
We apologize for the encounter you had. Can you remember which staff member?

2/10 Terrible

Dominique

Viaje familiar con niños
No le gustó: Servicios y condiciones de la propiedad
I didn’t like no food only had bread and pancakes poor
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Manager , el 29 mar. 2024
Thank you for taking the time to give us a review.

2/10 Terrible

Patrick

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Terrible water leak, roaches, prostitution across the street! Even the staff at the desk said they wouldn’t stay there!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Manager , el 29 mar. 2024
I will be sure to share your feedback with our team, especially the housekeeping manager. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem.

8/10 Bueno

Shonda

Viaje familiar con niños
Le gustó: Servicio y personal
It was limited places to eat. You would have to actually cross the bridges to get to the eating places.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Manager , el 29 mar. 2024
Thank you for providing us with your valuable feedback.