I booked this cabin as the highlight of my parents’ 50th anniversary road trip, I hoped 2 nights / 1 full day of the lakefront serenity would suffice. It was clear upon arrival the cabin was in no shape for guests but, being tourist season, other accommodations were not available.
The very steep driveway had caution tape across the top. A neighbor made sure my parents knew to stay off the driveway as it was part way through being replaced. The hill is treacherous for anyone with luggage, for a couple in their 70s it is dangerous.
Half of the property’s lake frontage had caution tape across it and was undergoing major landscaping work.
The first morning a work crew arrived for a half day of loud stump grinding. Workers encouraged my parents to leave the property for a few hours, so they did.
Upon checking out of the cabin my mom found a binder with rental info under the kitchen island, one page said “Caution: tap water not for drinking.” My dad had used the tap water for coffee, diarrhea lasted a week.
I was provided no indication of the property’s multiple large projects nor that a crew and heavy machinery would disrupt my parents special day. And there are no notes next to taps or in the listing itself alerting guests to the water being unsafe.
I messaged this info within the VRBO app, I followed up via phone with Vacasa two weeks later, they offered a 10% refund. A lot of money down the drain and a sad 50th anniversary. A shame Vacasa gets away with such theft.