9.8/10 Exceptional! (1,004 reviews)
Property is beautiful and luxurious. Our vacation included The Springs, Nayara, mi Amor, Tabacon.
Liked...the big rooms with view of volcano from bed. The vast manmade pools as well as the water slide are highlights like a waterpark. The activity center seems engaging, we didn't do many besides the big cat feeding. It was a spectacular experience seeing with the animals.
What we didn't like... feels like staff here was lacking around the pool area and never left their bar nest. Also compared to all these other 5 star properties breakfast was not included, $30+ avocado toast +this and that tax:) just felt like the springs tried to squeeze every single penny out of their client. Staff was very professional just didn't look happy to be there, if that makes sense.
Reviewed on Aug 5, 2026