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Opiniones de Riverside Motel

2 out of 5
Riverside Motel
110 Riverside Drive, Penticton, BC

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 160 de 478 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 194 de 478 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 71 de 478 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 478 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 478 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

PARMINDER

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good experience. Very cooperative staff.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Ryan

Le gustó: Servicio y personal
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Wendy

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

capt

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
It’s an older no-frills Motel and they’ve put a lot of effort in doing upgrades. Room still has a lingering smoke smell that’s been embedded into the walls, but it’s clean and the staff were friendly. I’d stay here again.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Karyn

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Trudi

Le gustó: Condiciones de la propiedad
Nice
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Geoffrey

Le gustó: Limpieza, servicio y personal, servicios
Staff were very accommodating
Se hospedó 1 noche en abril de 2024
Respuesta de Mandeep , el 4 may. 2024
Thanks for your support

10/10 Excelente

Shawn

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Was a good experience overall!
Se hospedó 1 noche en mayo de 2024
Respuesta de Mandeep , el 4 may. 2024
Thanks for your support

8/10 Bueno

Zeljko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and decent property for money.
Se hospedó 2 noches en abril de 2024
Respuesta de Mandeep , el 4 may. 2024
Thanks for your support

4/10 Malo

Aiden

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I had a bunch of ants in my room. The bar in the bath was not secured and came out when tried to use, unsafe for my kids. Location great. Room size decent. Staff was nice
Se hospedó 2 noches en abril de 2024
Respuesta de Mandeep , el 5 may. 2024
Sorry for your experience hope to see you again

4/10 Malo

LOUISE

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
The price was great. I guess it is what you get for a cheap motel. When we first walked into our room, it smelled like a mixture of stale air and little smokey. The smell stuck to our clothes even after we have left. They do have black out blinds for the big window but then the small window by the main door does not have a cover so it wasnt really dark. A housekeeper had woken us up and check out wasnt till 11am. One of my towels smelled like dirty feet.
Se hospedó 2 noches en abril de 2024
Respuesta de Mandeep , el 5 may. 2024
Sorry for your experience hope to see you again

10/10 Excelente

Susan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good price, good location; comfortable room.
Se hospedó 1 noche en abril de 2024
Respuesta de Mandeep , el 5 may. 2024
Thanks for your support

10/10 Excelente

linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great maintained and pool area, BBQ area and friendly staff and Sylvia front desk was very helpful, kind, friendly. Maintenance for help with tv was very helpful and kind. Thank you! For the great stay! Linda
Se hospedó 1 noche en abril de 2024
Respuesta de Mandeep , el 5 may. 2024
Thanks for your support

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only downside was the distance from the foot of the beds to the wall unit that the TV sat on. It is about 2 feet and felt very narrow. The room could not be configured differently and still have the 2 beds.
Se hospedó 1 noche en abril de 2024
Respuesta de Mandeep , el 5 may. 2024
Thanks for your support

10/10 Excelente

Kevin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Great location, affordable units that come with kitchens with regular non kitchen room rates.
Se hospedó 3 noches en marzo de 2024
Respuesta de Mandeep , el 5 may. 2024
Thanks for your support

10/10 Excelente

Toshihiro

Se hospedó 1 noche en marzo de 2024
Respuesta de Mandeep , el 4 may. 2024
Thanks for your support

2/10 Terrible

Sarbjeet

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Some rooms ddint have proper heaters and they were cool and the blankets were to thin and the pool was not working and they didnt say that when we booked.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mandeep , el 5 may. 2024
Sorry for your experience hope to see you again

6/10 Aceptable

Paul

Viaje familiar
No le gustó: Servicio y personal y servicios
Didn’t seem hospitable. I’m sure it would be great for the summer. Not having a staff for 24hrs was a pain. The outside needed sweeping. Had to call the owner to process my Credit Card…very sketchy. WIFI NOT WORKING and the area is a cell phone dead zone. Price was accurate for the level and quality.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mandeep , el 5 may. 2024
Sorry for your experience

6/10 Aceptable

Ioanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was clean. Staff are nice. What I didnt like- room was freezing when we arrived. We put the heat on. It was noisy at night until 1130pm people where walk and showering at night and the walls are thin. At 7am it was again noisy with people coming and going and showering.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mandeep , el 5 may. 2024
Sorry for your experience hope to see you again

8/10 Bueno

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Riverside is a great choice for value in a desirable location and staff was very helpful and accommodating. Great to have full kitchen and large fridge. Overall, nice stay for value.
Se hospedó 5 noches en marzo de 2024
Respuesta de Mandeep , el 5 may. 2024
Thanks for your support

10/10 Excelente

Pamela Franklin

Le gustó: Limpieza y servicio y personal
Came in late and left very early, but was great for our short night.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Heather

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Good location for beach access. Old building that has some upgrades. Can hear the neighbours through the walls which was not great. Bed was comfortable and the place was clean.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

John

No le gustó: Servicio y personal y condiciones de la propiedad
Our room was off the lane. It was dingy, poorly designed with uncomfortable beds. There was nowhere to put luggage, no table, a dirty old armchair, a small tv…. The bathroom seemed newly renovated
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Tigh

Viaje familiar
I didn't like the fact that there is no housekeeping. You have to ask for anything you need for the room
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Richard

No le gustó: Servicios
Very disappointed in Expedia. I left one day early as the reason for my stay ended early. Expedia would not refund my stay by 1 day. This is the second time that silly little policies are in place to take advantage of the customer! I gave 24hours notice and still I was charged.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Tavis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large rooms, hardwood floors, comfortable beds, very clean.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jaswant

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean rooms looks newly renovated with such a helpful staff highly recommend to everyone
Se hospedó 1 noche en marzo de 2024
Respuesta de Mandeep , el 6 mar. 2024
Thanks for staying with us

4/10 Malo

melisa

Loud crack heads staying there
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Andrew

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was located near the lake. It’s older but that’s okay. It was the dirtiest place I’ve ever stayed at.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Brandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
great place we will be back!!!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Riverside Motel is an excellent place to stay. It is close to the beach at Okanagan Lake, close to coffee shops, and the canal. I did not feel unsafe at the hotel, it was just some of the clients were using substances, and that made me feel uncomfortable. The rooms are super clean, and the water pressure in the bathroom is spectacular!!! I do have to say that our room was quite large, for being a standard room, but the TV was very small for the size of the room. I would definitely stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mandeep , el 21 feb. 2024
Thanks for your support

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was a peaceful stay but it looks a little run down on the outside inside my suite though was pristine
Se hospedó 2 noches en febrero de 2024
Respuesta de Mandeep , el 21 feb. 2024
Thanks for your support

10/10 Excelente

danny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was super affordable, freshly renovated, and very clean.
Se hospedó 2 noches en enero de 2024
Respuesta de Mandeep , el 21 feb. 2024
Thanks for your support

2/10 Terrible

Marni

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dog poo on walkway outside our room, desk lady who showed us room just stepped over it and it was still there later that day. Room old, dingy, silverfish bugs in tub. Blanket on bed very worn, white towels and cloths had stains. Weather stripping around door pealing off. Obviously lots of longer term tenants? RV’s parked around with extension cords plugged in to outlets. Listened to people arguing for hours. Not sound proof in any way. They should separate where put longer term people and guests who stay for a night? Also parked boat blocking entrance to get through to park at back rooms. Got no sleep, considered driving home the 2 hours in the middle of the night. Ugg.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Corinne

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

2/10 Terrible

Harsh

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nobody was there to provide access.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Varsha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Could have included a microwave oven. Apart from that everything was great.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Koryn

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Servicio y personal
Run away!
I went to check in and they had no record of my booking through Hotels.com. This was fine as she was able to accommodate us still. What wasn't fine is that it took her almost an hour to check us in because of it. The hotel was dead and we were in a rush but she didn't care. Then proceeded to take another 20 minutes to walk around to find a clean room for us. Our stay was okay, nothing horrible, but then they charged me twice! I'm currently disputing this with my credit card company, which will take about a month unfortunately, but I've been calling and texting the hotel owner as well as the front desk person and they refuse to refund the second charge.....just hoping that I'll get bored and suck it up. So if you decide to stay, be prepared for them to try and scam you. And don't expect Hotels.com to help as they won't do anything either.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jack

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Riverside is an older motel steps from Okanagan Lake that has been nicely updated. It is clean and the rooms are a decent size. There are restaurants within a few blocks and Main Street is a mile away.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Liam

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
i booked a room and showed up 30 minutes later but the decided to close early so i wasnt able to check in and get my room so i had to get a different hotel
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Kenneth E

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
The unit I was in had large fridge and kitchen appliances available. Motel is just across from lake and walking paths.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Aidan

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Al

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Person checking in could not find our reservation , I offered confirmation number too. Charged more than orbits reservation . Outside of building was in need of some TLC , had me wishing I booked elsewhere . Room was recently renovated and was quite nice
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

anita

Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Cheryl

Viaje de negocios
It was decent & clean. Some refurbishment has been done. It’s your typical penticton motel.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, close to beach & restaurants. Renovated rooms. Could use some shelving or wall hooks in bathroom.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Alyssa

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Parker

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not Queen Beds
2 friends and I stayed in a room with "2 queen beds" as soon as I walked in i noticed the beds are half the size of a queen. I mentioned it to the front desk and they moved us to a new room, which had the same sized beds. Looking at their photos, all queen rooms have these tiny beds. The stay was good other than that, but they are falsely advertising the size of their beds. Barely big enough to share with another person.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mandeep , el 15 oct. 2023
Sorry for any inconvenience but our beds are proper standard queen size and to make you happy we change your room from basic room to standard queen at no extra charge

10/10 Excelente

Tiare

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023