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Opiniones de AKA University City

4 out of 5
AKA University City
2929 Walnut St, Philadelphia, PA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 377 de 463 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 52 de 463 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 463 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 463 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 463 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

9.6/10

Servicios

9.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cesar Augusto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo estuvo genial las habitaciones ampliar y súper equipadas y completaS, a dos calles de la estación 30 del tren, vista espectacular, calefacción excelente y todo altamente recomendable.
Respuesta de UCGuestServices, el 8 nov. 2023
¡Gracias nuevamente por elegir AKA UC Cesar! Nos complace que haya disfrutado de su estadía y esperamos recibirlo nuevamente pronto. ¡Gracias por los comentarios!

8/10 Bueno

Sokpheanal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is located in a great neighborhood and close to Drexel/UPenn with shopping and food selection around the area. Pretty walkable and clean. The bathroom can use a venting fan, and another bottle of body wash instead of bar soap. But overall, the suite is great!
Se hospedó 1 noche en abril de 2024
Respuesta de UCGuestServices, el 24 abr. 2024
Dear Sokpheanal, Thank you for sharing your experience at AKA University City. We are very pleased to see that you enjoyed your accommodation in addition to our very talented service team. While we do apologize for the inconvenience you experienced regarding our bathroom's ventilation. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 Bueno

Robin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would have given 5 stars because property was beautiful and clean with a great view. However website says free parking and it’s $32 for the entire night. Then the garage is a little shady. Other than that we loved the hotel accommodations
Se hospedó 1 noche en abril de 2024
Respuesta de UCGuestServices, el 24 abr. 2024
Dear Robin, Thank you for sharing your experience at AKA University City. We are very pleased to see that you enjoyed your accommodation in addition to our very talented service team. While we do apologize for the inconvenience you experience with parking. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The view from these rooms is unmatched! I also enjoyed working out and swimming while looking out at the city from the 28th floor. Live music and drinks in the lounge was a bonus.
Se hospedó 2 noches en abril de 2024
Respuesta de UCGuestServices, el 18 abr. 2024
Dear Stephen, Thank you for sharing your experience at AKA University City. We do indeed have an ideal location and am very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

10/10 Excelente

Shana

Se hospedó 1 noche en abril de 2024
Respuesta de UCGuestServices, el 17 abr. 2024
Dear Shana, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 Bueno

Melissa

Se hospedó 2 noches en marzo de 2024
Respuesta de UCGuestServices, el 2 may. 2024
Hi ! Thank you for the rating. If there was anything specific that made your stay uncomfortable, we'd love to hear about it so it can be rectified for future. We do hope to get the chance to make any future stays better, if you decide to visit us again.

8/10 Bueno

Laurie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de A.K.A. U-City, el 10 abr. 2024
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de UCGuestServices, el 29 abr. 2024
Dear Deborah , Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 Bueno

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de A.K.A. U-City, el 10 abr. 2024
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

10/10 Excelente

Francisco

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is by far one of the best hotel staffs that I have encounter in some time. They are all awesome and attentive. The best service, the best staff, and the property was immaculate. Definitely looking for other things to do in Philly just to come back to the same hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de UCGuestServices, el 8 abr. 2024
Dear Mr. Francisco, Thank you for sharing your experience at AKA University City. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

6/10 Aceptable

Yohan

Se hospedó 2 noches en abril de 2024
Respuesta de UCGuestServices, el 2 may. 2024
Hi Yohan! Thank you for the rating. If there was anything specific that made your stay unsatisfactory, we'd love to hear about it so it can be rectified for future. We do hope to get the chance to make any future stays better, if you decide to visit us again.

10/10 Excelente

Daisy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved my room. I liked the reception desk staff. I disliked the Cafe food.
Se hospedó 1 noche en abril de 2024
Respuesta de UCGuestServices, el 8 abr. 2024
Hi Daisy! Thank you for the feedback about AKA UC! We're glad you enjoyed your stay and we hope to host you again soon!

10/10 Excelente

Lissett

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked a last minute reservation with this hotel after a really bad experience with a different hotel. To say they were night and day is an understatement. From the moment we walked in, to the moment we left, we felt welcome and at home. The pool is fantastic and my kids loved their stay here as well. Can’t wait to come back!
Se hospedó 2 noches en marzo de 2024
Respuesta de UCGuestServices, el 2 abr. 2024
Hi Lisset! Thank you for the review and we're very pleased you and your family were able to enjoy your visit. We can't wait to have you all back!

6/10 Aceptable

Pei-Jung, Flushing

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de UCGuestServices, el 2 abr. 2024
Hi Pei-Jung. We saddened you didn't enjoy your stay. If you ever have the time to inform us of what occured, please let us know in order to improve. We do hope to get the opportunity to make a future stay with us more enjoyable.

10/10 Excelente

TienYi, Cambridge

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Love the pool.
Se hospedó 3 noches en marzo de 2024
Respuesta de UCGuestServices, el 31 mar. 2024
Hi TienYi! Thank you the review and we're pleased you enjoyed your stay and amenities. We hope to host you again soon!

10/10 Excelente

Yunxiang

Se hospedó 2 noches en marzo de 2024
Respuesta de UCGuestServices, el 18 abr. 2024
Dear Yunxlang, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

10/10 Excelente

Nikolaus, Boston

Se hospedó 3 noches en marzo de 2024
Respuesta de A.K.A. U-City, el 10 abr. 2024
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

10/10 Excelente

SCOTT

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Brand spanking new. Beautiful roof deck, pool, gym and lounge. These are really apartments with full kitchen, laundry etc. Walkable to Penn and Drexel and Amtrak
Se hospedó 1 noche en marzo de 2024
Respuesta de UCGuestServices, el 11 mar. 2024
Hi Scott! Thank you for your review and choosing AKA UC for your stay. We hope to host you again soon. We're very pleased you enjoyed your stay and found our amenities just as enjoyable.

8/10 Bueno

Jeanine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The amenities are nice and the views are great. I was disappointed with there being no notice that the lounge is not open on Sundays. Also the key fob did not work on the elevator but was ok getting into the room. We had to get a new one and that one gave us trouble also.
Se hospedó 1 noche en febrero de 2024
Respuesta de UCGuestServices, el 11 mar. 2024
Hi Jeanine! Thank you for choosing AKA UC and for the review. We're pleased you were able to enjoy your stay despite minor hiccups. We've heard our elevators are a tad touchy, sorry about that. But if you decide to stay with us again, our 24hr front desk staff will gladly provide assistance.

10/10 Excelente

Robyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent! Modern, clean. We love the studio concept with kitchen. Felt like we were in a luxury apartment living in Philly. This WILL be where we stay when we come to Philly moving forward!
Se hospedó 1 noche en febrero de 2024
Respuesta de UCGuestServices, el 11 mar. 2024
Hi Robyn! We're very pleased you enjoyed your stay. Thank you for choosing AKA UC and for the review! We hope your future stays with us will be just as enjoyable!!

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great family stay
Suprisingly good choice for family. The pool on the 28th floor has great views of South Philly and was a great place to relax and slow down.
Se hospedó 1 noche en febrero de 2024
Respuesta de UCGuestServices, el 11 mar. 2024
Hi Daniel! We're glad you and your family enjoyed your stay. Thank you for the review and for choosing AKA UC! We hope to host you again soon!

8/10 Bueno

Chris

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de UCGuestServices, el 12 feb. 2024
Hi Chris! Thank you for the rating! We hope you were pleased with your stay and hope to host you again soon.

10/10 Excelente

Diane, Bloomsbury

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The perfect spot to stay if you are seeing a show at World Cafe Live! Clean, close-by, comfortable. Would highly recommend.
Se hospedó 1 noche en enero de 2024
Respuesta de UCGuestServices, el 2 feb. 2024
Hi Diane! Thank you for the feedback and we're very pleased you enjoyed your stay. We hope you enjoyed the show at World Cafe Live and hope to host you again soon!

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Huge suite. Full kitchen, living room and one large and one small bedroom. Great views
Se hospedó 3 noches en enero de 2024
Respuesta de UCGuestServices, el 29 ene. 2024
Hi James! Thank you for the feedback and we're very pleased that you enjoyed your stay. We do hope to host you again soon!

10/10 Excelente

Carlene, Omaha

Se hospedó 1 noche en enero de 2024
Respuesta de UCGuestServices, el 23 ene. 2024
Hi Carlene! Thank you for the rating and we're glad you enjoyed your stay. We hope to host you again soon!

8/10 Bueno

Kali

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property itself is nice and the staff was excellent. The only drawbacks for me were that the walls are thin and also you can’t charge meals from the attached restaurant (Walnut Street Cafe) to your room. The first night I stayed there I was told by the aka staff that I could charge meals to the room, but when I went to the cafe I was told I could not. So there really was no impetus for me to dine at the cafe. As for the thin walls, I believe the bedroom of my suite shared a wall with the living room of the neighboring suite. The folks there were having a get together the first night I was there and while they weren’t overly loud, I could still hear everything through the walls. The second night was quieter. Overall the property is nice. The views are nice. The staff was pleasant. The 1-bedroom suite I had was aesthetically beautiful and clean. It would have been perfect with better soundproofing and with a “charge it to the room” option at the cafe.
Respuesta de UCGuestServices, el 23 ene. 2024
Hi Kali! Thank you for the feedback and we're glad you were able to enjoy your stay overall. We're so sorry for any confusion in regards to charging to the room, we will definitely follow up with Walnut Street Cafe about this. As we do hope all guests enjoy their stay, our front desk operates 24/7 to assist with any disturbances. We hope this doesn't deter you from returning, as we hope to get the opportunity to make your next stay better.

10/10 Excelente

Rachel, Washington

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for short Philly visit. HUGE studios with fantastic views. Friendly, helpful staff. Cafe is tasty. Pool is gorgeous.
Se hospedó 1 noche en enero de 2024
Respuesta de UCGuestServices, el 17 ene. 2024
Hi Rachel! Thank you for the wonderful feedback and we're very pleased that you enjoyed your stay. We hope to host you again soon.

10/10 Excelente

Katherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de UCGuestServices, el 10 ene. 2024
Thank you very much for your stellar review! We hope to see you again soon.

6/10 Aceptable

Tamela

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
I love this place every time I stayed this time it wasn’t clean I was hurt. That’s not what I’m. Use too at all . I’m still I shock . The covers where dirty , it was hairs in the bed
Respuesta de UCGuestServices, el 10 ene. 2024
Thank you for your feedback. We will review your experience with the appropriate departments in order to ensure a future quality stay.

8/10 Bueno

Tyler

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only thing I didnt like was there was no valet parking. Outside of that, everything was great.
Se hospedó 1 noche en diciembre de 2023
Respuesta de UCGuestServices, el 10 ene. 2024
Thank you very much for your stellar review! We hope to see you again soon.

10/10 Excelente

Subbiah

Se hospedó 1 noche en diciembre de 2023
Respuesta de UCGuestServices, el 30 dic. 2023
Thank you for being a stellar guest at AKA University City! We appreciate your feedback and we hope to see you again soon.

10/10 Excelente

KELLY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel assisted ahead of time securing parking in the parking garage by the hotel. Check in was fast and easy. We were very late arriving at 9 pm and they were quick and efficient checking us in our room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de UCGuestServices, el 28 dic. 2023
Hi Kelly! Thank you for the feedback and we're very pleased you enjoyed your stay. Happy to assist any time, to ensure your future stay will be just as enjoyable.

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de UCGuestServices, el 21 dic. 2023
Thank you for being a guest at AKA University City. We appreciate your patronage and we're thrilled that you enjoyed your stay. We hope to see you again soon!

6/10 Aceptable

Gursharan

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No housekeeping
Se hospedó 4 noches en diciembre de 2023
Respuesta de UCGuestServices, el 20 dic. 2023
Hi Gursharan! Thank you for your feedback and for choosing AKA UC. We are an extended stay hotel, that does open availability for nightly stays here and there. With that being said, yes we currently don't provide daily housekeeping services. However, if any items are needed to be replaced or replenished that is possible upon request. We hope this information is helpful if you'd consider giving us another chance in the future.

2/10 Terrible

April

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The room was dirty and need to be wipe down
Se hospedó 1 noche en diciembre de 2023
Respuesta de UCGuestServices, el 20 dic. 2023
Hi April. We appreciate your feedback and we have passed it onto our maintenance team based on the photos attached. We hope this didn't inconvience your stay and we'd love to hear from you in detail, if you'd ever have the time. Deepest apologies for our minor appearances.

10/10 Excelente

Dario

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de UCGuestServices, el 18 dic. 2023
Hi Dario! Thank you for the rating. We hope to host you again soon and we're pleased you enjoyed your stay!

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a great property with nice rooms, amazing views all around, and fantastic amenities.
Se hospedó 6 noches en diciembre de 2023
Respuesta de UCGuestServices, el 18 dic. 2023
Hi David! Thank you for the feedback and we're pleased you enjoyed your stay! We hope to host you again soon.

10/10 Excelente

Asia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de UCGuestServices, el 14 dic. 2023
Hi Asia! Thank you for the rating and we're pleased you enjoyed your stay. We hope to host you again soon.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de UCGuestServices, el 6 feb. 2024
Hi William! Thank you for the rating and we're glad you enjoyed your stay. We hope to host you again soon!

10/10 Excelente

Erik

Se hospedó 1 noche en diciembre de 2023
Respuesta de UCGuestServices, el 14 dic. 2023
Hi Erik! Thank you for the rating and we're pleased you enjoyed your stay. We hope to host you again soon.

10/10 Excelente

LATIFA

Viaje familiar
Le gustó: Limpieza y servicio y personal
Will return
Se hospedó 1 noche en diciembre de 2023
Respuesta de UCGuestServices, el 18 dic. 2023
Hi Latifa! Thank you for the rating. We hope to host you again soon and we're pleased you enjoyed your stay!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Perfect Philadelphia Hotel
This is an amazing hotel with spectacular views! The location is perfect for walking to Philadelphia’s City Center and beyond.
Se hospedó 2 noches en diciembre de 2023
Respuesta de UCGuestServices, el 5 dic. 2023
Hi Michael! Thank you for the feedback and we're pleased that you enjoyed your stay. We hope to host you again soon!

10/10 Excelente

Prince

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice views of the river
Se hospedó 1 noche en noviembre de 2023
Respuesta de UCGuestServices, el 1 dic. 2023
Hi Prince! Thank you for the rating and we're pleased you enjoyed your stay!

10/10 Excelente

Seleke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de UCGuestServices, el 1 dic. 2023
Hi Seleke! Thank you for the rating and we're pleased you enjoyed your stay!

10/10 Excelente

amybeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Modern, clean, nice restaurants/cafe's would go back again anytime
Se hospedó 1 noche en noviembre de 2023
Respuesta de UCGuestServices, el 20 nov. 2023
Hi AmyBeth! We thank you for your feedback and we're overjoyed that you enjoyed your stay. We hope to host you again soon.

10/10 Excelente

Colleen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de UCGuestServices, el 5 dic. 2023
Hi Colleen! Thank you for the rating and we're glad you enjoyed your stay. We hope to host you again soon!

10/10 Excelente

Julie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
it was very nice hotel.
Se hospedó 1 noche en noviembre de 2023
Respuesta de UCGuestServices, el 14 nov. 2023
Hi Julie! Thank you for the feedback and we're thrilled you had a great experience. We hope to host you again soon!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay thanks to the staff!
My son and I traveled to see a doctor at chop and it was his first time to Philadelphia. Kamilah and Tyra did an absolute fantastic job making sure it was a great trip for him - he felt like a prince. The room was lovely and clean - the amenities floor was fun and the pool so cool - his favorite part. The staff was great especially the staff at reception!! If we need to come back to Philadelphia for doctors visits or fun we will be back and we told everyone at CHOP too!
Se hospedó 2 noches en noviembre de 2023
Respuesta de UCGuestServices, el 14 nov. 2023
Thank you for your wonderful feedback! We are thrilled that your family's visit exceeded expectations. We hope to see you again in the future.

8/10 Bueno

Denis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de UCGuestServices, el 5 dic. 2023
Hi Denis! Thank you for the rating, we hope to host you again soon.

10/10 Excelente

Mariah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean place
Se hospedó 4 noches en noviembre de 2023
Respuesta de UCGuestServices, el 8 nov. 2023
Hi Mariah! Thank you for the feedback. We're pleased you enjoyed your stay and we hope to host you again soon.