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Opiniones de Clarion Hotel Philadelphia International Airport

2.5 out of 5
Clarion Hotel Philadelphia International Airport
76 Industrial Hwy, Route 291, Essington, PA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 214 de 768 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 200 de 768 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 147 de 768 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 104 de 768 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 103 de 768 opiniones" "

7.2/10

Limpieza

7.6/10

Servicio y personal

6.6/10

Servicios

6.8/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Joefre

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un buen sitio para quedarte
Se hospedó 1 noche en agosto de 2021
Respuesta de lb, el 10 sept. 2021
Thank you for your feedback

10/10 Excelente

Sujeily, Puerto Rico

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Servicio de los empleados y disponibilidad de los mismos.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Lb, el 4 dic. 2019
Thank You

4/10 Malo

Felix

Le gustó: Servicio y personal
No le gustó: Limpieza
The property was convenient to the airport. Flying in after hours reaching the shuttle was a problem.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was great I lost my earbuds they were found and brought down to the front desk the honesty was great overall a very pleasant stay ✊
Se hospedó 1 noche en mayo de 2024

4/10 Malo

David

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room had no towels. Pillows was so cheap and dirty
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Dale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Too noisy for me.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

evelyn

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirt room. You can see hair in the sink, tub, towel, bed. The carpet is sticky ( probably someone spilled something before). The sink is clotted.
Se hospedó 2 noches en abril de 2024

4/10 Malo

Kemeasha

No le gustó: Limpieza y condiciones de la propiedad
Property could be kept cleaner. The garbage by the elevators on each floor were literally over flowing and the towels were not properly cleaned
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Hemamalini

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk staff was rude to start with. Rooms are outdated, needs complete make over for the price they charge.Bed and pillows are awful.There was no towels in the room. When asked, Surprised by the rude behavior of the house keeping. Not able to reach the front desk or the house keeping from the room. They treat you like as if we are staying for free. I have travelled a lot and stayed in many places. This hotel was the worst in my 30 yrs of experience. Expedia should take the hotel off of their list.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Jennifer

No le gustó: Servicio y personal
Rude van driver. Not enough staff to take care of customers at the front desk. Long wait times. Restaurant was supposed to close at 10. I waited for about 10 minutes with no one to greet me. Then was told the kitchen closed at 9:30. Will not return.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Lynette Lopez

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
They don't clean your room until the 3rd day. We got to the room and the key didn't work, the bathroom sink was clogged I have call to get it fixed they said that they was on their way but they came around 730pm. We are not talking about the carpet it looks like the vacuum have never met the carpet. The trash is another story you need to put it next to the ice machine because there's no other please.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Jimmy

Decent stay
Se hospedó 2 noches en abril de 2024

8/10 Bueno

YUNG

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Carlton

Viaje en grupo, Viaje de negocios, Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Janet, Millsboro

Le gustó: Servicio y personal
The restaurant was extremely limited for food offerings.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Bobby

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The restaurant and staff were excellent and very friendly.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Brian

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Emelin

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jordan

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The ladies in the front desk were amazing and very nice and gave me 5 star treatment
Se hospedó 2 noches en abril de 2024

4/10 Malo

Michael

No le gustó: Limpieza y condiciones de la propiedad
Old outdated rooms, piss stains on couches and heavily stain mattresses
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Patti

Viaje en grupo
Everyone was very helpful. Restaurant needed more help.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Christopher

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
1 Hour to check in. Couldn't be a worse run front desk anywhre.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

John

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The worst service I have experienced in 55 years of traveling around the world. The word service does not exist in this place! ‘Oh, you have a problem, I don’t give a rat’s ass’ is the impression you get from the staff and the manager is the worst culprit of all! April 12, 2024 at 9:40 in case Clarion cares!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was comfortable
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Juan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good. Just didn’t have the regular room service that most hotels offer.
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Mighty Niagara

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Upon entering the room i discovered the balcony door is unlocked. The toilet was made for a toddler. The carpet was really gross and moved when you walked on it. There is usually a comfortable chair in most hotels I've stayed in. This did not. It had two chairs that looked like they were from someone's kitchen. The bed was the worst bed I've ever used in my life. It felt like a bunch of cardboard boxes. There was music from the bar so loud it was bumping in my room on the 3rd floor. Run from this place.

10/10 Excelente

Isaiah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Alma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Alex

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
EXTREMELY GREAT STAFF. Nicest and most helpful folks for a very stressful weekend.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Renz Matthew

Se hospedó 3 noches en abril de 2024

8/10 Bueno

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Stephanie

Le gustó: Servicio y personal
This place was severely outdated. One of the elevators I almost fell in because chipping on the floor. I had a small hole in my wall, kinda like a peep hole, instantly covered that up! The shower kept making a very loud screaming noise, used it once and was afraid to use it again. They have a small little store that's open 24 hours. It was very convenient. Only downside was you had to get the items then go to the main check in desk to cash out. But the women at the front desk were very nice the entire time. The restaurant was okay they just had very weird hours. One of the nights there was a party downstairs and I could hear the music (and I was on the 4th floor). Thankfully the music stopped at midnight. I would stay here again after it is more updated due to the staff. Even the woman at the restaurant who was the waitress and server was super pleasant. She was the only one and was nice even when people like me showed up at 9:30 (fresh off the plane) to order food.
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Joseph

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place should be condemed, I think they had a water leak on the 6th floor. Smelled of mold the second you step off the elevator. Ceiling falling about and the walls are damaged. The bed was a joke and had some type of pad on it, blanket was as thin as paper. I would NEVER stay at this place again.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Alex

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Parking gets full but overall great
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Richard

Viaje familiar
Le gustó: Limpieza y servicio y personal
Has shuttle from airport. But the phine number on the reservation is for the front desk not the shuttle. 45 min cold wait at airport for shuttle.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Crystal

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Patricia

Convenient to airport.
Se hospedó 1 noche en marzo de 2024
Respuesta de LB, el 1 abr. 2024
Thank you for your feedbak

10/10 Excelente

Chapella

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de LB, el 28 mar. 2024
Thank You for your feedback

10/10 Excelente

Kirsten

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s an older facility but still nice. It’s clean and works for our needs. We use the stay and park for trips at the airport.
Se hospedó 1 noche en febrero de 2024
Respuesta de LB, el 28 mar. 2024
Thank You for your feedback and we thank You for staying with us

2/10 Terrible

Sabria

Viaje familiar
There were two bugs in my room under the mattress they stated that the hotel is located around a nature park and they looked like stink. Bugs so they weren’t going to do anything I tried reaching corporate, didn’t hear anything yet
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Neisha

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is definitely in need of an upgrade. Had my room transferred to a “better room” but this hotel really lacks on cleanliness. Overnight manager was rude.
Se hospedó 1 noche en marzo de 2024
Respuesta de BA, el 1 abr. 2024
We truly apologize for experiencing a less than perfect stay. We will share your feedback with the proper departments for training

6/10 Aceptable

Wondwosen, Bremerton

Le gustó: Servicio y personal
No le gustó: Limpieza
The room Smell . I had to open the window so I can get fresh air
Se hospedó 1 noche en marzo de 2024
Respuesta de LB, el 1 abr. 2024
So sorry your encountered this issue. I would hope a manager offered to correct this for you. We will connect with the housekeeping dept. Our apologies again and Thank You for your feedback

10/10 Excelente

eric

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was super friendly and exhibited excellent customer service. Quiet. My room was clean. Housekeeping didn’t miss a beat. The wings at the restaurant were great and the bartenders were too.
Se hospedó 3 noches en febrero de 2024
Respuesta de LB, el 28 mar. 2024
Thank you very much for your feedback and we look forward to sharing your experience with the team. Hope to have you as our guest again soon.

4/10 Malo

Antonieta, Middletown

Viaje familiar
My first impression hotel looks good outside parking is horrible they use their property for airport parking was assigned a room that was dirty and not yet cleaned will never stay at a clarion hotel again
Se hospedó 1 noche en febrero de 2024
Respuesta de LB, el 1 abr. 2024
We apologize for the less than Perfect stay. We will be connecting with the proper departments regarding your feedback.

4/10 Malo

DAWN

No le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de LB, el 28 mar. 2024
Thank you for your feedback

8/10 Bueno

Richard

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Hotel was old and worn. Lobby was nice but everything else was dated. Not the nicest area but fairly close to the airport. Shuttle took way too long almost an hour. Every other shuttle had multiple units.
Se hospedó 1 noche en enero de 2024
Respuesta de lb, el 28 mar. 2024
Our apologies for the shuttle delay and we are working un the updates for the rooms this years. All furniture is less than 2 years old. (bedding, headboards, tables & etc) New carpeting, drapes & etc would really bring out the beauty of it and the dated look.

10/10 Excelente

Daniel, Wellsville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient to stay at when flying out. Park and Fly (secure parking) is right there. The hotel has thier own pay to park. Shuttle to and from the airport. Our TV did not work using the menu (when hou first turn it on). Called down and they said that maintenance would be up to fix, never showed, unusual for this place. Still highly recommend this place for the reasons stated above.
Se hospedó 1 noche en febrero de 2024
Respuesta de LB, el 28 mar. 2024
Our apologizes and your feedback will be forwarded to the departments. Thank you for giving us another chance to get it right.

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was very nice. Restaurant had no desserts available.
Se hospedó 1 noche en febrero de 2024
Respuesta de LB, el 28 mar. 2024
Thank you for your feedback. I miss the pineapple upside down cake they use to have. I will connect with the restaurant manager regarding the feedback.

10/10 Excelente

Daniel, Wellsville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de LB, el 28 mar. 2024
Thank You for your feedback

2/10 Terrible

Sid

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Old, uncomfortable beds. Full size beds short sheeted with twin size sheets. Sub-par, itchy blankets. No Shower curtain. Would not recommend.
Se hospedó 1 noche en enero de 2024
Respuesta de lb, el 1 abr. 2024
We apologize for the issues you encountered. All concerns have been forwarded to the department managers for review. Thank You for your feedback