2/10 Terrible
Luke K.
12 may. 2024
No le gustó: Limpieza
Host Created a Horrible Experience
I rented this property for one night as my friends and I needed a place to stay before we stayed at Pinehurst resort. After long travel and playing 18, we arrived at the house at 8pm.
First, the keypad numbers provided to me by the host were incorrect. Then after half an hour of trying to get ahold of the name and number that was left on the contact sheet in case of questions was of an employee who hasn’t worked for the host in over a year. I then tried to contact the host and after an hour, she still didn’t reply. I had to call and wait for a VRBO helpline to FINALLY get ahold of her and join her into a 3 way call. When I told her of the situation, she never once apologized for us waiting in the driveway to for 2 hours, and instead tried to blame me for not attempting to contact her (which previously stated, I did but she just didn’t answer.) She never once took responsibility for what happened, and then hung up on me and never provided the key pad number. Our group had to scramble and find a hotel at 11pm.
It looks like a nice place and is relatively close to Pinehurst resort, but just know that the host is extremely unresponsive and doesn’t care about their renters or their experience.
Luke K.
Se hospedó 1 noche en abril de 2024