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Opiniones de Motel 6 Prescott, AZ

2 out of 5
Motel 6 Prescott, AZ
1111 E Sheldon St, Prescott, AZ

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 186 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 261 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 195 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 153 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 205 de 1000 opiniones" "

6.6/10

Limpieza

7.4/10

Servicio y personal

5.4/10

Servicios

6.2/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Ranferi

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No fue lo que yo buscaba..Gracias..
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Jesus

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La limpieza está terrible
Se hospedó 2 noches en mayo de 2022
Respuesta de Brand Experience Team, el 8 ago. 2022
Hola Jesus, Gracias por proporcionar comentarios. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite de nuevo. Lilith #Team6

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de Nancy Y., el 22 oct. 2021
Thank you for the perfect rating!! Nancy Y. #Team6

6/10 Aceptable

Juan

Viaje de negocios
Se hospedó 2 noches en agosto de 2021

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en noviembre de 2020

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
The room was dusty and the sheets did not look clean.
Se hospedó 1 noche en agosto de 2019

2/10 Terrible

GABY

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
La habitacion estaba sucia.. no parecia q la hubieran limpiado...
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 4 noches en julio de 2017

4/10 Malo

Ben

No le gustó: Servicio y personal y condiciones de la propiedad
Shower and shower did not drain
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Grace

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 10 may. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Christen pino

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place was atrocious. The room smelled so much of smoke, I had to purchase air freshener. Lumpy mattress and no shampoo, just soap. There was screaming from other guests and constant noise. No thank you.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Christen,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 Excelente

Nicholas

Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 3 may. 2024
Hi Nicholas,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Cameron

Se hospedó 1 noche en abril de 2024

4/10 Malo

Merry

Viaje con mascota, Viaje familiar
Desk clerk nice. Room substandard. Ants on night stand. No bedspreads.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 23 abr. 2024
Hi Merry,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Wuilman

Reserve dos recámaras tal final solo 1 Y me cobraron demás Que ese problema venía de expedía
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Jose

Viaje de negocios, Viaje familiar
Todo bien camas muy confortables y solo no gusto los shower muy poca agua y se iba la agua caliente y salía muy fría
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 17 abr. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excelente

Reyna

Se hospedó 2 noches en abril de 2024

4/10 Malo

Guadalupe, Compton

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 19 abr. 2024
Hi Guadalupe,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Bueno

Edward

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The room was adequate. It was ready for a one person stay with only one pillow so we asked for another and that wasn't a problem. Check in process was great. Front desk person was very friendly and personable. We thought that the pool would be open and heated but that was okay since we ended up staying out later at an event so it didn't matter.
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 17 abr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Douglas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The General Manager herself check-ed me in. She was very kind, professional and personable. The staff seems pleasant, the property seems to be going through some improvements. I noticed them deep cleaning a room, which is great to see.
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 17 abr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Diana

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirtiest I have ever seen, no coffee in room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 12 abr. 2024
Hi Diana,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Bueno

Michelle, Flagstaff

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Manager and morning staff were very nice and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 3 abr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Aceptable

Donna

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Servicios
This was my third Motel 6 in three days, as we were traveling with dogs. Not a bad experience except for a lack of electrical outlets next to the beds. (Problematic for someone using a CPap machine).
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 7 mar. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Malo

Michael

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 8 mar. 2024
Hi Michael, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 Excelente

Delman

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet good people an very convenient great dining options
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 28 feb. 2024
Hi DelmanThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Bueno

Rob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Low price, convenient location There was a broken window in the adjacent room patched with cardboard A patch of ice on the sidewalk The room could use some fresh paint
Respuesta de Brand Experience Team, el 7 feb. 2024
Hi Rob, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excelente

Renee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the only things that were minor are: 1. the individual heating cooling contraption...noisy- hard for me to sleep- I need quiet. 2. Room smelled like cleaner to cover the smoke smell (some idiot must have smoked in this non-smoking room) you could smell the smoke in the bedding...I'll live..LOL 3. I would have liked a wall plug near the table at the bed....again very minor it is an older place but well kept, great staff, easy to find Thanks and I recommend it.
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 7 feb. 2024
Hi Renee,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Renee

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The heater in the room doesn't work well, you're either tropical location hot or freezing there's no in between. Not enough electrical outlets. The TV in the room had pixel damage.
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 24 ene. 2024
Hi Renee,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
The room was affordable, clean, but we did get a strong cigarette smell in the room. The owner was very nice and welcoming. The people allowed to stay there are sketchy and drunks. Drunk hits a truck and the cops were called to take him in a dui unit van. Saw a homeless guy hanging out in one of the stair rails.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

robert

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Holes in sheets Requested a queen got a full People staying there are like residents Smoke filled area
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 9 ene. 2024
Hi Robert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Bueno

Cristina

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

JAY

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Monica

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad

10/10 Excelente

Jeana, Prescott

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Folks this is a Motel 6, its not the Hilton so don't judge it that way. The staff are very friendly and where accommodating when one of the room's my group had rented had a broken door lock and changed rooms easily despite a busy event weekend. You have some fair choices for food and coffee in the area all an easy walk and traffic in and out isn't bad nor is the location hard to find but you can accidently pass the driveway before you realize it. Rooms are basic, and while I found the mattress in my room a bit firm for my liking, doesn't mean you will have an issue. If you need a place to store your travel kit for the day and place to call it a night with out breaking the bank, then this place works fine. If your expecting room service, and a mint on your bedding, go elsewhere.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team , el 21 dic. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Malo

Bradley, Sun City West

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
it was listed a non smoking room yet soon as we opened the door it smelt like a bar , all the rooms in town where full so could not leave , the two queen beds where against the walls with i night stand crammed in the middle , the toilet was dirty ,
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 13 dic. 2023
Hi Bradley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza
Yearly visit to Prescott, AZ
Well, to start...no electrical inlets to charge our phones. Unsafe wi-fi; ...I guess I expected too much from a 3 star motel...:--(
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 13 dic. 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Bueno

Scott

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Leo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 13 dic. 2023
Hi Leo,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Lindsay

Viaje familiar con niños
No le gustó: Servicios
The room was extremely small barely had any leg room between walls and beds or let alone in between the 2 very small beds. Toilet leaked. Was overcharged. Will never stay at this property again. Horrible experience.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Juan, rock springs

Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Aaron

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Joseph

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Tammara

Le gustó: Servicio y personal y comodidad de las habitaciones
The room absolutely stunk of cigarettes. My husband is a smoker (outside only) and even he was gagging on the stench. We had to buy car air fresheners and put them in the a/c vent to be able to breathe. I get it was a smoking room but dang, open a window and spray some fabreeze once in a while. Other than that, the staff was very nice, and accommodating. We felt safe. The room was clean and it served its purpose.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 11 oct. 2023
Hi Tammara,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excelente

Evan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean room, nice area. Not to far from some good restaurants.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 3 oct. 2023
Hi Evan,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Aceptable

Monica

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Jose Paz

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Tabitha, Prescott

Le gustó: Servicios
All the office lady where very nice and helpful.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 3 oct. 2023
Hi Tabitha, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6