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Opiniones de Villanita

Villanita
MANUEL SEÑORET 1731, Punta Arenas, Magallanes

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 11 de 14 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 2 de 14 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 14 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 14 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 14 opiniones" "

9.6/10

Limpieza

9.8/10

Servicio y personal

9.6/10

Servicios

9.8/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

JOSE

No le gustó: Comodidad de las habitaciones
Acogedora.
La Sra. Ana es súper- colaboradora. La cabaña esta bien. Relación calidad precio muy buena.
Se hospedó 3 noches en noviembre de 2022
Respuesta de Ana Maria from Villanita, el 27 nov. 2022
Gracias!! Espero que siga ganando España en el mundial y que también puedas ver los partidos desde un cómodo sillón... saludos!!

10/10 Excelente

Ivette

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 10 noches en diciembre de 2021
Respuesta de Ivette, el 7 mar. 2022
No he podido ver tu comentario pero en todo caso se agradece... Un abrazo!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
El lugar es hermoso, agradable y muy tranquilo, destaco la amabilidad de su dueña.
Se hospedó 2 noches en febrero de 2019
Respuesta de Villanita, el 23 feb. 2019
Muchas gracias por este comentario que me da energía para continuar... Feliz de que hayan disfrutado de este lugar que siempre estará abierto para ustedes y que cada día esperamos seguir mejorando. Un abrazo!

10/10 Excelente

Leah

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We had a lovely stay at Villanita for 5 days in March, before setting off to Torres del Paine National Park. Ana speaks excellent English and is beyond helpful. She arranged a taxi to pick up my husband at the airport when his plane got delayed and arrived at 1 am. She printed out ticket confirmations for us. She had great shopping suggestions (Balfer in Zona Franca for hiking gear) and even gave us a ride there. The two bedroom cabin is very cute with a full kitchen. There's a grocery store around the corner so it was easy to cook some of our own meals. It was about a 10-15 minute walk to the business district, but the area felt safe and it was extremely quiet. Highly recommend Ana and Villanita!
Se hospedó 5 noches en marzo de 2023
Respuesta de Ana Maria from Villanita, el 18 may. 2023
Muchas gracias nuevamente!!

4/10 Malo

Cliente verificado

Disappointing
The good news was that the property was clean with a good shower and a comfortable bed. There was a kitchen with everything needed to prepare food. This unit did not include breakfast and there were no restaurants close by. The bad parts: it's in a very sketchy neighborhood, although the property itself is behind a locked gate, it is not a neighborhood to walk around in at night. The light in the bathroom did not work, although the property manager tried to fix it, she brought the wrong light bulb and it was not fixed during our stay. Also, the toilet was broken, requiring manual flushing and turning off the water at the wall. Finally, the owner has stopped accepting anything but cash. She informed me of this after I had already left the States, luckily I had my debit card with me. Altogether not a very good experience.
Se hospedó 2 noches en enero de 2023
Respuesta de Ana Maria from Villanita, el 4 feb. 2023
I am very sorry that you had to go through this experience that was not to your liking. Unfortunately due to family problems I had to leave the city and assign someone in charge who apparently could not solve the problems immediately. Sometimes unforeseen events that are difficult to handle occur. I have lived in this place for 26 years and I have never had a problem regarding security. Although our neighborhood is middle class, all the neighbors are good and trustworthy people, although I understand that it is difficult for you to perceive it because you do not know the place. To have places to eat very close, you had to book in the center of the city, although the best restaurant is only 8 blocks away. I apologize for not having noticed the payment issue earlier, it was precisely due to the urgency of my trip. Sorry.

10/10 Excelente

Kristina

Le gustó: Limpieza, servicios, condiciones de la propiedad

10/10 Excelente

Tim

Le gustó: Servicios y condiciones de la propiedad
Great budget minded property. Very cute. Everyone was so kind and helpful.
Se hospedó 2 noches en abril de 2022
Respuesta de Ana Maria from Villanita, el 11 may. 2022
Thank you very much for your comments, it is very pleasant to know that you felt comfortable and welcomed. We are waiting for you back... A big hug!

8/10 Bueno

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had a fantastic time at the apartment. It is spotlessly clean and in a good position. Easy to make your own meals.
Se hospedó 2 noches en enero de 2020
Respuesta de Ana-Villanita, el 13 ene. 2020
Thank you Christine for your comment, I'm very glad you enjoyed the cabin. Too bad we didn't have much time to share, I hope you come back one day. Regards!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2019
Respuesta de Villanita, el 9 ene. 2020
Muchas muchas gracias por tan positivo comentario, eso me da aliento y energía para seguir mejorando cada día. Un abrazo y espero que algún día puedan regresar.

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Anna Maria was the best! The apartment was cozy, clean and had a nice view. Highly recommend!
Se hospedó 2 noches en noviembre de 2019
Respuesta de Ana María - Villanita, el 3 dic. 2019
Thank you very much Teresa for your comment, I am very glad that you enjoyed this place. It helps me to keep improving every day. Many greetings!

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing host, beautiful cabin
A beautiful well-equipped cabana with great heating and shower. Had everything we needed as well as parking onsite. The best part though was Ana, who looked after us completely and spoke excellent english. As another bonus - Ana recycles and composts! Brilliant.
Se hospedó 2 noches en marzo de 2019
Respuesta de Villanita, el 14 mar. 2019
Thank you beautiful family! Your comments encourage me to continue improving every day and to have the energy to continue successfully this endeavor. A hug!

10/10 Excelente

Melanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, comfortable, and hospitable. Perfect place!
Ana Maria who owns and manages the property is very sweet and welcoming. We organized to have her pick us up at the airport and it was so welcoming to land and see a friendly face holding up my name on a white board. Not only is she super sweet and caring, her villanitas are PERFECT. We had 4 adults stay here, perfect for couples and families. It had a kitchen with everything you needed, a bathroom with a shower and an amazing towel rack that warmed our towels and dried the clothes that got wet in the rain, and most importantly the bedrooms were clean and the beds and sheets were COMFORTABLE. We spent 3 weeks in South America and paid for hostels and hotels that ranged from $12 USD- $600+ USD and I will say that Ana Maria's Villanitas was one of our favorite stays. Highly highly recommended! Also, walkable distance to the nearby markets, food places, etc. We definitely would come stay here again.
Se hospedó 2 noches en enero de 2019
Respuesta de Villanita, el 23 ene. 2019
Dear Melanie, I have been surprised with your loving comment and above all happy to know that you felt comfortable, welcomed and happy with the cabins. It is the idea ... to be able to provide those who arrive, a place where people feel welcomed and can value what we have managed to build with so much effort. I hope not to lose energy to improve this place every day and that many more as you can enjoy it. Thank you! and ... obviously you will always be welcome again. I wish you success and many joys, like those you have given me with this great comment .. Kind regards, Ana María

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Wir wurden von der Gastgeberin nicht nur sehr nett aufgenommen, sondern sie fuhr uns sogar zu einem sehr guten Restaurant, da wir keinen Wagen hatten.
Se hospedó 2 noches en enero de 2019
Respuesta de Villanita, el 18 ene. 2019
Danke für den Kommentar ... das sind Dinge, die ich mit viel Liebe zu meinen Kunden mache...

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New, very clean, had everything we needed, and great location.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Villanita, el 5 dic. 2018
Thanks for the great comments, I hope to continue improving every day