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Opiniones de Pandora

3 out of 5
Pandora
Pandora, Ao Noi Na ,Rayong, Rayong

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 44 de 167 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 55 de 167 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 49 de 167 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 167 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 167 opiniones" "

7.8/10

Limpieza

7.6/10

Servicio y personal

6.8/10

Servicios

7.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Seema

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Okej
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Johnni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Pandora , el 15 feb. 2024
Thanks Johnni for your 10/10 rating, your review if much appreciated.Warm regards Pandora Resort

8/10 Bueno

Sami Juhani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotelli sivussa hälinästä
Pandora resort hiukan syrjässä keskustasta, mutta mopolla pääsee helposti liikkumaan joten ei häirinnyt meitä ollenkaan. Uima-altaita kaksi ja baari/ravintola heti altaan vieressä. Henkilökunta oli todella ystävällinen ja palvelu toimi moitteettomasti. Miinus tulee siitä että TV ei toiminut ja kysyttäessä ei kuulemma missään huoneessa. Lisäksi allasalueen musiikki soi ihan liian kovaa ja häiritsi rentoutumista.
Se hospedó 7 noches en febrero de 2024
Respuesta de Pandora , el 14 feb. 2024
Dear Sami,We are truly delighted to read your review and learn that you had a very pleasant stay at Pandora Resort. It's gratifying to know that you found our place to be nice, our staff helpful, and our culinary offerings delicious. We're also thrilled that you enjoyed the serenity of our beach and found the scooter rental to be reasonably priced.We understand the importance of being connected, and we apologize for the inconvenience you experienced with the Wi-Fi in your room. Please rest assured that we take your feedback seriously and will look into improving our internet service to ensure all our guests can stay connected with ease.Your recommendation is highly appreciated, and we are especially proud that you would endorse Pandora Resort to those seeking a quiet and comfortable retreat. It is our goal to provide a tranquil oasis for our guests to relax and rejuvenate.Thank you again for choosing Pandora Resort, and we hope to have the pleasure of welcoming you back in the near future for another wonderful getaway. If there's anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards, Guest Relations Manager Pandora Resort

10/10 Excelente

Dean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife and I enjoyed an incredible stay at Pandora. The room was spacious and spotlessly clean. We would rate the staff a perfect 10. The staff could not have been friendlier or more helpful. We elected not to have our room cleaned daily and woke up each morning to a bag with towels, water, coffee, etc...on our patio table. Pandora is secluded and quiet while being a short one mile walk to all of the action. The pool area was clean and comfortable. The food was outstanding and reasonable. The bar selections were better than most bars on the island and priced very inexpensively. While everything about our stay was awesome, the staff is what took it over the top. If we are back in Koh Samet we will saty again for sure!
Respuesta de Pandora , el 8 feb. 2024
Dear Dean,We're absolutely thrilled to read your review and humbled by your kind words regarding your recent stay at Pandora Resort. It brings us great pleasure to know that we were able to provide you with an incredible experience.We take pride in our spacious and spotless accommodations and are delighted to hear that our attention to detail contributed positively to your comfort. It's also heartwarming to learn that our staff made such a memorable impression; we firmly believe that their dedication is the cornerstone of the Pandora experience. Your perfect 10 rating for the team will surely boost their spirits and further motivate them to continue delivering exceptional service.Your commendation of our thoughtful amenities, like the delivery of towels and essentials to respect your privacy, is much appreciated. We are pleased that the secluded tranquility of Pandora along with its convenient proximity to local attractions met your expectations.It's wonderful to hear you enjoyed the pool area, the quality and value of our culinary offerings, and our well-stocked bar. Your feedback on these elements is very important to us as we strive to provide our guests with an outstanding and comprehensive experience.We are extremely grateful that you would consider staying with us again when you return to Koh Samet. The entire team at Pandora Resort eagerly awaits the opportunity to welcome you and your wife back for another unforgettable stay.Until then, we wish you safe travels and lasting memories.Warmest regards,Pandora Resort Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pandora
Väldigt trevligt ställe. Personalen är mycket trevlig och hjälpsam. Maten och drinkarna smakar mycket bra. Stranden nedanför är väldigt lugn och skön. Vi hade den nästan för oss själva. Bra pris för att hyra scooter. Det enda som va lite negativt var att wifi funkade dåligt inne på rummet. Men det beror ju på vilket behov man har av det. Totalt sett en mycket trevlig vistelse. Vill man ha det lugnt o skönt på sin vistelse så rekommenderas detta ställe skarpt.
Se hospedó 7 noches en enero de 2024
Respuesta de Pandora , el 5 feb. 2024
Dear valued guest,Thank you so much for taking the time to leave us this wonderful review. We are delighted to hear that you enjoyed the pleasant atmosphere, our helpful staff, and the delicious food and drinks we offer at Pandora Resort.We're especially glad that the serene beach and our scooter rental services contributed to making your stay enjoyable and convenient. It's heartening to know that these aspects of our resort met your expectations.We do apologize for the inconvenience you encountered with the WiFi connectivity in your room. Rest assured, we recognize the importance of staying connected, and we are actively working on improving our internet service throughout the resort to ensure all our guests have access to reliable WiFi.It's reviews like yours that provide us with invaluable feedback and help us to enhance our guest experience. We are thrilled that you would recommend us for a quiet and comfortable stay, and we look forward to the privilege of welcoming you back to Pandora Resort in the future.Warmest regards,Pandora Resort Team

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Pandora , el 2 feb. 2024
Thanks Eric for the 10/10 rating, much appreciated see you next time.Warm regards Pandora Resort

10/10 Excelente

kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Brilliant staff attending anything required. Brilliant gem of a hotel nice and quite. Definitely stay again
Se hospedó 2 noches en enero de 2024
Respuesta de Pandora , el 22 ene. 2024
Dear Kenneth,It's wonderful to hear that your stay at the hotel was so positive! Your praise for the attentive staff and serene atmosphere of the hotel indicates that they are doing a fantastic job. It's great that the hotel served as a peaceful oasis for you, and the team there will undoubtedly be encouraged by your kind words. Your willingness to return for another stay is the best endorsement the hotel could hope for. Thank you for sharing your experience, and they surely look forward to welcoming you back in the future for another enjoyable visit. Safe travels until then!Warm regards Pandora Resort

8/10 Bueno

Ron, Overland Park

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was great However disappointing that no TV was available and we had a crying baby next door that cried 3 nights in a row for hours every night
Se hospedó 5 noches en diciembre de 2023
Respuesta de Pandora , el 4 ene. 2024
Dear Ron,Thank you for staying with us at Pandora Resort and for taking the time to share your experience. We are delighted to hear that you were pleased with the service from our staff—it is indeed one of our top priorities to provide exceptional service to all our guests.We understand and apologize for the inconvenience caused due to the lack of a TV in your accommodation. Our aim is to foster a tranquil environment for our guests to unwind and disconnect from the usual hustle and bustle of daily life, which is why we have chosen not to include TVs. However, we appreciate your feedback and take it seriously as we continually strive to meet the needs and expectations of our guests.Regarding the disturbance from the crying baby next door, we sincerely regret the discomfort it caused you. Maintaining the peace and quiet of our guests' surroundings is something we value greatly. Your experience highlighted an opportunity for us to review how we might better handle such situations in the future. While we do our utmost to offer a serene environment, it can be challenging to control unforeseen circumstances like this. Nonetheless, we will consider your feedback as we review our policies and guest arrangements to enhance our on-site experience.Please accept our heartfelt apologies for any restlessness you encountered during your stay. We would like the opportunity to discuss your experience further and see how we can make amends. If you are open to it, please reach out to us directly at [Contact Information]. Our management team would be glad to speak with you and hopefully welcome you back to Pandora Resort under more restful circumstances.Thank you again for your candid review. We value your patronage and insights, as they are essential in helping us maintain and improve our services.Warm regards,Pandora Resort

10/10 Excelente

Claire

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have visited the Pandora many times pre-Covid and we're happy to come back post-Covid. The staff are wonderful and Zane the manager is as helpful and friendly as ever. Thank you for a wonderful stay!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pandora , el 4 ene. 2024
Dear Claire,It was our absolute pleasure to welcome you back to Pandora Resort post-Covid, and we're thrilled that your recent stay with us was such a positive experience. It is guests like you, who return time and again, that truly make Pandora Resort a special place.Our team, especially Zane, will be overjoyed to hear your kind words. We're so grateful for your compliments on our staff's friendliness and helpfulness. It's heartwarming to know that our efforts to create a welcoming and enjoyable environment resonate with our guests.Thank you very much for choosing to return to us for another memorable stay. We are committed to maintaining the high standards of hospitality that you've grown accustomed to, and your continued patronage is the best compliment we could hope for. Please do not hesitate to let us know how we can make your next stay even more wonderful—we are always eager to hear from our valued guests. Looking forward to your return, and until then, we wish you safe travels and good health.Warmest regards,Pandora Resort

6/10 Aceptable

Natasha

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
We had a great stay, and the children loved the pool and the relaxed atmosphere. I had an issue with the booking; I do believe that was the app's fault rather than the hotel staff's. However, I ended up paying an extra 500 Baht for an additional bed for my 7-year-old daughter. The extra bed was made of a mattress on the floor that was very uncomfortable. Therefore, I ended up sleeping on the floor and gave my daughter my space on the bed. The hotel was very clean and lovely to be in. The cocktails were made to perfection, and the breakfast was fantastic.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Pandora , el 4 ene. 2024
Dear Natasha,Thank you for taking the time to share your experiences at Pandora Resort. We're thrilled to hear that you had a great stay and that the pool and relaxed atmosphere were a hit with the children. Creating a clean and welcoming environment is something we take pride in, and it's rewarding to know it contributed positively to your stay.We're glad to hear that you enjoyed the perfect cocktails and our fantastic breakfast; our culinary team strives for those moments of delight with every meal and drink prepared. We apologize for the inconvenience you faced during the booking process, although we're glad to hear you recognize that it was an issue with the booking app. Nonetheless, we always aim for a seamless experience from start to finish.Your kind words are greatly appreciated, and rest assured, they will be passed on to our staff. They work hard to ensure our guests have a memorable experience, and such feedback is both motivating and affirming.If there's ever anything that requires our attention or any way we can assist you in the future, please don't hesitate to reach out to our staff—whether it's during your stay or when planning your return. We value every opportunity to enhance our guest's experiences.We look forward to welcoming you and your family back to Pandora Resort again soon. Safe travels, and thank you once again for choosing our resort for your family's getaway!Warm regards Pandora Resort

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staffing service
Se hospedó 4 noches en agosto de 2023
Respuesta de Pandora , el 6 sept. 2023
Thank you for your positive review of Pandora Resort! We greatly appreciate your kind words regarding our staffing service. Our team works diligently to ensure that all guests receive top-notch service and have a memorable experience during their stay. We take pride in our commitment to excellence and will continue to strive to provide the best service possible. Thank you for choosing Pandora Resort, and we hope to welcome you back in the future.

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant with great stafff
Se hospedó 3 noches en agosto de 2023
Respuesta de Pandora , el 2 sept. 2023
Thank you for your review! We're thrilled to hear that you had a great experience with our staff. Providing excellent service is always our top priority, and we're delighted that our team made a positive impact on your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Pandora , el 9 ago. 2023
Dear David,Thank you for taking the time to leave a 5-star review for our hotel. We truly appreciate your kind words and are thrilled to hear that you had an exceptional stay with us.Providing our guests with a memorable experience is our top priority, and we are delighted that we were able to meet your expectations. Your positive feedback serves as a great motivation for our team as we strive to continuously provide excellent service and top-notch facilities.Thank you once again for choosing our hotel. We look forward to welcoming you back in the future for another outstanding stay.Best regards

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Pandora , el 9 ago. 2023
Thank you

8/10 Bueno

Daniel

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 12 noches en junio de 2023
Respuesta de Pandora, el 2 jul. 2023
Thanks for spending the time to leave a review, its much appreciated

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely Stay
had an absolutely lovely time staying at this hotel albeit the fact it’s 20-mins walk from the pier and another added 10-min walk to the beach area. but this made me make full use of enjoying the room, pool, and some of the bar’s food, and doing nothing and be in the moment love the studio room for it’s size- felt like home away from home. had a beautiful view overlooking the pool as well. only downside is that somehow mosquitoes manage to enter the room even though windows and doors are closed! but they are easy to kill so it’s okay. staff are friendly; will come back to stay again if i ever return!
Se hospedó 3 noches en mayo de 2023
Respuesta de Pandora, el 6 jun. 2023
Thank you very much for spending the time to leave a review.

10/10 Excelente

Wei Ju

Se hospedó 1 noche en abril de 2023
Respuesta de Pandora , el 25 may. 2023
Thanks for spending the time to leave a review

10/10 Excelente

Timothy

Se hospedó 2 noches en abril de 2023
Respuesta de Pandora, el 25 may. 2023
Thanks for choosing Pandora for your stay on koh samet

8/10 Bueno

Roger

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pandora's box
Hotel nice decent pools spacious family room only thing letting it down is internet is terrible no TV signal
Se hospedó 3 noches en abril de 2023
Respuesta de Pandora , el 25 may. 2023
Thanks for your review, much appreciated

8/10 Bueno

Michael

Se hospedó 3 noches en febrero de 2023
Respuesta de Pandora , el 21 feb. 2023
Thanks for your review.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loistava paikka
Mukava hotelli rauhallisella paikalla. Huoneet simppeleitä ja siistejä. Henkilökunta ystävällistä ja avuliasta. Allasalueet loistavat. Lyhyt matka rantaan ja mopolla helppo rullata muille rannoille. Ravintolaa ja pari pikkukauppaa kävelyetäisyydellä
Se hospedó 5 noches en enero de 2023
Respuesta de Pandora , el 3 feb. 2023
Thanks for staying at Pandora Resort, your review is much appreciated

10/10 Excelente

Hala

Se hospedó 2 noches en enero de 2023
Respuesta de Pandora , el 3 feb. 2023
Thanks for your review,

10/10 Excelente

Maximiliano

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience. The hotel was nice, the room was big. It was convenient to move around the island using a motorscooter. Ask the hotel about the trips and the scooters fro rent.
Respuesta de Pandora , el 6 ene. 2024
Dear Maximilian’s, Thank you for taking the time to share your experience at Pandora Resort. We are delighted to hear that you enjoyed your stay, from the comfort of our spacious rooms to the convenience of exploring the island with a rented motorscooter. Our team is always more than happy to assist with organizing trips and rentals to ensure our guests have a memorable and hassle-free holiday. We appreciate your recommendation and look forward to welcoming you back to our resort in the future. Safe travels until we meet again!Warm regard Pandora Resort

6/10 Aceptable

katrin

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Slitet, eftersatt Hotel
Dåligt städat, inga små handdukar att torka sig på då man tvättat sig. Väldigt slitna rum. Ej värt priset, verkligen inget resort!!
Se hospedó 2 noches en febrero de 2020

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Zéro partout. Premier contact avec le personnel pas accueillant du tout, pas de sourire. L'hôtel avait l'air bien sûr les photos mais c'est du fake. La chambre est spacieuse mais il n'y a rien dedans. C'est sale, vétuste, il y a des taches sur le sofa et les murs. Dommage il y a tellement mieux à faire. Anecdote sous la douche en train de me savonner et d'un coup plus d'eau du tout. Obligé de descendre à la réception trempé et à moitié nu. On me dit d'attendre 10 minutes. Pas d'excuses, aucun geste commercial, rien, zéro. Établissement loin de tout. Dommage car il a du potentiel. Je ne recommande pas, fuyez cet hôtel qui n'en est pas un, vous trouverez largement mieux, peut-être plus petit mais propre et avec un personnel au petit soin. Pas comme celui-ci. Zéro étoile !
Se hospedó 1 noche en febrero de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Comfortable room but bad WiFi and bland food
The room was clean and comfortable, but the food was not good and the WiFi was very weak. It’s a bit far from nightlife, but the beach nearby is very nice.
Se hospedó 3 noches en diciembre de 2019

2/10 Terrible

Katriina

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
En suosittele
Kivat allasalueet, yleiset tilat päälisin puolin ok. Huoneisto haisi voimakkaasti homeelta (kattohioneisto B18, varmaan koko rakennus). Kattoterassi likainen ja kulunut, porraskäytävät epäsiistit. Yritimme vaihtaa huonetta ja kävimme D rakennuksessa katsomassa, jossa myös haisi home. Hieman syrjäinen sijainti. Meidän piti olla 4 yötä, mutta lähdimme 1 yön jälkeen toiseen hotelliin.
Se hospedó 4 noches en diciembre de 2019

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Das Bad ist schlimm. Alte unsaubere Möbel. Personal unfreundlich
Se hospedó 3 noches en noviembre de 2019

6/10 Aceptable

Sung Hyun

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Reasonable for discounted price
We stayed 5 days Looks exactly as picture Around was really good, and we didn't have to pay 200 THB/person for entering island for this resort Breakfast is not included, and only with additional cost at there It was really comfortable to have 2 swimming pool, and one was right in front of room we stayed we could just jump in water daily whenever we want Just the thing we didn't like was attitude of staff, and water pressure water pressure was really weak like 'cat's cry' and hot water was not working in one day evening (and we didn't get any annoucement about it) we asked for fix, and we need to stay 2 hours more without warm water (and they didn't announce again after fix) Also swimming pool was quite dirty without maintenance, so we asked to clean a bit, and luckily they did take action right after request I strongly recommend here for discounted price but.. if with original price, i might not visit again
Se hospedó 4 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
ที่พักค่อนข้างดี แต่อุปกรณ์ภายในห้องพักควรปรับปรุง เช่น แอร์ค่อนข้างเก่า รีโมทปรับอะไรไม่ได้ ภายในห้องน้ำควรมีอุปกรณ์อาบน้ำพร้อมใช้งาน
Se hospedó 1 noche en agosto de 2019
Respuesta de Admin, el 2 sept. 2019
Thank you for your review. We hope to welcome you again soon.

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Likes: secluded location, away from the busy area Dislikes: staff were unfriendly, toilet had a bad smell, towels were bad, pool towel not provided, beach towel not provided. No indoor slippers provided.
Se hospedó 3 noches en agosto de 2019
Respuesta de Admin, el 2 sept. 2019
Staff will provide pool towels if requested. I'm not sure what you mean by towels were bad? We do not provide indoor slippers.

8/10 Bueno

isabella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Posto carino ma un po’ scomodo
Posto pulito e carino. Scomodo per raggiungere le spiagge più belle e il centro. Peccato non avessero le bustine di tè e caffè come promesso.
Se hospedó 5 noches en agosto de 2019
Respuesta de Admin, el 2 sept. 2019
Thank you for your review. We are pleased you enjoyed your stay.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal
シャワールームに換気扇がなく窓を開けて換気すると蚊が入ってくる。部屋に電話がないので用があるとレセプションまで行かなくてはならず、また部屋へ呼んでも「10分で行く」から20分経っても来ないため再度レセプションへ呼びに行かなければならなかった。食事は美味しく、プールも深くて良かった。部屋にドライヤーがなかった。従業員がそのへんにツバを吐くのを多々見かけたのは気分のいいものではなかった。
Se hospedó 2 noches en julio de 2019
Respuesta de admin, el 2 sept. 2019
Thankyou for leaving a review

10/10 Excelente

Kenta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
友達同士で行くには最高
部屋は3LDKの部屋でした。上の階にはベランダも付いていて、外でBBQが出来そうな感じです。友達同士で行くにはいいと思います。
Se hospedó 2 noches en junio de 2019
Respuesta de admin, el 1 jul. 2019
Thankyou very much for your review.

6/10 Aceptable

Cliente verificado

Pang Pandora
Expensive for what’s on offer
Se hospedó 7 noches en junio de 2019
Respuesta de admin, el 1 jul. 2019
Thankyou for taking the time to leave a review

6/10 Aceptable

Cliente verificado

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Still being built bit run down food was good room had what you needed. Over all ok
Se hospedó 1 noche en mayo de 2019
Respuesta de admin, el 1 jul. 2019
Thankyou for your review

6/10 Aceptable

Linda

No le gustó: Limpieza y comodidad de las habitaciones
Not worth the money
Rooms not ready and dirty from previous guests. No complimentary water or tea/coffee. Beds and pillows need upgrading. Not worth the £47 a night
Se hospedó 1 noche en mayo de 2019
Respuesta de Admin, el 1 jun. 2019
I'm sorry you were not happy with your room at Pandora. There is no complimentary tea or coffee left in the rooms but if you had asked at the bar the staff would have accommodated you with either a teabag or a coffee sachet. 2 bottles of water per day are put in each roo so I'm very sorry you didn't receive yours. Again the barstaff would have dealt with this. I apologise for your rooms not being ready also and if they were still dirty from the previous guests then a word with reception again would have dealt with the problem.

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2019
Respuesta de Admin, el 9 may. 2019
Can you tell us why you've given such a low score but no remarks please?

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice retreat
Great place. Nice clean rooms. Nice bed, not too hard. Good ac. A bit off the center if you're looking for parties but you can rent a motorbike for 300baht single day or get discount for several days. No issues whatsoever. Great stay :)
Se hospedó 4 noches en abril de 2019
Respuesta de management, el 24 abr. 2019
Thank you very much for your kind review, we look forward to seeing you again. kind regards management.

10/10 Excelente

Alan, England

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In the north part of the island, it’s the first drop off from main land if coming over by speed boat, quiet area which was perfect, worth hiring a motor bike to see all off island, highly recommend this hotel, please note they are expanding the hotel but this made no difference when we were their in April 2019.
Se hospedó 3 noches en abril de 2019
Respuesta de Admin, el 7 may. 2019
Thank you for leaving such a glowing review. We look forward to welcoming you back again soon

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en marzo de 2019
Respuesta de management, el 24 abr. 2019
Thank you for leaving an honest review score. Kind regards management

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en marzo de 2019
Respuesta de admin, el 3 abr. 2019
Thankyou for leaving a rating

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
es ist nicht wert dort zu wohnen.auf der ganze insel auch nicht .großen um weg machen von koh samed
Se hospedó 3 noches en marzo de 2019
Respuesta de Admin, el 3 abr. 2019
We're sorry you did'nt like Samet.

6/10 Aceptable

Mylène

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Bien mais le service laisse à désirer...
Bien. L’hôtel est agréable avec les deux piscines et le restaurant. Cependant, les chambres ne sont pas faites tous les jours, à la fin du séjour la poubelle débordait, il faut demander de l’eau et du papier WC tous les jours. De plus, le canapé était taché et le mobilier abîmé. L’agrandissement de l’hôtel engendre des constructions et gâche la vue, cela n’est pas précisé dans l’annonce. Pour terminer, ne laisser pas votre passeport à l’accueil. Nous avons loué un scooter et laissé notre passeport, le Monsieur de l’accueil nous annonce qu’il a échangé le passeport et que c’est une autre personne qui se trouve à Bangkok qui a le notre. Heureusement nous l’avons récupéré le lendemain juste à temps mais nous gardons un mauvais souvenir... dommage !
Se hospedó 3 noches en febrero de 2019
Respuesta de Admin, el 15 mar. 2019
Thank you for taking the time to leave a review

4/10 Malo

Ploii

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Old room with wrecked furnitures, especially the bathroom is so smelly. The images shown on expedia or website are not what its actually is.
Se hospedó 2 noches en enero de 2019
Respuesta de Admin, el 3 abr. 2019
We're sorry you didn't like the room at Pandora. If there was problem with a "smelly" bathroom and you had informed the staff the problem would have been rectified. As far as we are aware none of the furniture is wrecked but we will now carry out a detailed room inspection. Thankyou for taking the time to leave a review

10/10 Excelente

Mats

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mkt bra
Bra hotel prisvärt, bra service men dåligt internet.
Se hospedó 2 noches en enero de 2019
Respuesta de admin, el 1 feb. 2019
Thank you very much! We look forward to welcoming you back again.

2/10 Terrible

Cliente verificado

No le gustó: Condiciones de la propiedad
停電停水6個小時,停電停水6個小時,停電停水6個小時,停電停水6個小時,停電停水6個小時,停電停水6個小時
Se hospedó 1 noche en diciembre de 2018
Respuesta de admin, el 2 ene. 2019
All Pandora guests were given plenty of notice and there were signs all over the resort. Essential electrical works were being carried out and it was unavoidable. We feel we took every necessary step to pre-warn customers.

10/10 Excelente

Claire

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our second stay at Pandora and we love it! Staff are friendly and super helpful. Pools both great. We look forward to returning.
Se hospedó 6 noches en diciembre de 2018
Respuesta de admin, el 2 ene. 2019
Thank you for your feedback. We hope to welcome you back again soon

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
พนักงานดี ยิ้มแย้ม ห้องพักกว้างมากไม่อึดอัดเลย อาหารรสชาติดี อร่อยเลย เครื่องดื่มมีบริการครบมาก
Se hospedó 1 noche en diciembre de 2018
Respuesta de admin, el 2 ene. 2019
Thank you for your feedback. We hope to welcome you to Pandora again soon

10/10 Excelente

Svetlana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Уютный, красивый отель за разумные деньги.
Красивый, уютный отель в северной части острова. Тихое спокойное место, со всех сторон окруженное джунглями. Персонал приветливый, доброжелательный. Номера просторные. Есть два бассейна - один с соленой водой и иллюминаторами, второй с пресной. Можно купаться и вечером. Есть прокат мотобайков. Вообще, лучше этот отель брать, если ездить на байке, хотя тук-тук тоже доходит сюда. Пляж небольшой в пяти минутах ходьбы. Обедать можно в отеле, но в отеле немного дороже, чем в других кафешках. Приплывать надо на главный пирс - На Дан, который с арками - от него ближе всего. Поскольку вокруг джунгли, старайтесь ничего не есть в номерах или сразу протирать и выбрасывать мусор на улицу в мусорные корзины. Иначе в номер наползет много мелких муравьев. В общем, хороший отель, но лучше быть на колесах, потому что в этой бухте нет кафешек и магазинов. В номере есть сейф, мини-бар, wi-fi, телевизор, балкон, кондиционер, чайник.
Se hospedó 4 noches en diciembre de 2018
Respuesta de admin, el 2 ene. 2019
Thank you for your feedback. We hope to welcome you to Pandora again soon