Dear Hagem, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, we sincerely apologize for your dissatisfaction with our complimentary grab-and-go breakfast and the noise disturbance on the premises. We take your feedback seriously and will take the necessary steps to address these issues. Moreover, it is concerning to learn about your billing issue, and we suggest you reach out to us directly at the hotel so we can review this and assist you further. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management

Dear Guillermo, Thank you for choosing us. We apologize if our housekeeping team overlooked a few areas in your room preparations. We will pass on your valuable remarks to the team for improvement. Our front desk team is always ready to help and improve the stay. Please allow us a second chance to provide you with the best hospitality we missed on this visit. Sincerely,Hotel Management

Maria, we appreciate you bringing your experience to our attention. Please accept our sincere apologies for the housekeeping issues in your suite. Your comments have been shared with our housekeeping team to ensure your experience is not repeated. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee and linen exchange is available at the front desk at any time and complimentary. We hope you will consider returning so we can show you the hospitality for which we are known. Sincerely, Hotel Management

Thank you for being our guest and for reviewing your stay. We do want to apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business. Sincerely, Hotel Management

Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

Emerita, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management

Armando, thank you for your fantastic rating. We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management

Your kind comments and excellent review are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates, and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

Mario, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management

Dear Jenna, Thank you for being our guest and sharing your feedback. We apologize for the inconvenience caused by the odor in your room during your stay. Ensuring a comfortable environment for all our guests is a top priority, and we regret falling short in this instance. Your feedback is valuable to us, and we are taking steps to address the issue to prevent recurrence. We appreciate your understanding and are pleased to hear that otherwise, the accommodations met your needs. If your travels bring you back to the area, we would be grateful for the opportunity to provide you with a more pleasant experience.Sincerely,Hotel Management

Dear Mario, Thank you for choosing us and sharing your experience at Extended Stay America. We strive to provide a peaceful environment and friendly service to our guests. We are glad you enjoyed your stay at our hotel. Your kind words are appreciated, and we hope to welcome you again in the future. Sincerely,Hotel Management

Dear Donald, We sincerely apologize for the subpar experience you encountered during your stay. Maintaining a clean and welcoming environment is essential to us, and we regret that we fell short of your expectations. Your feedback about the cleanliness of the property, outdated rooms, and the condition of the windows is deeply concerning, and we assure you that these issues do not reflect our standards. Please know that we take your comments seriously and will address them promptly to ensure improvements are made. We appreciate your honesty, as it helps us identify areas for enhancement. We hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve.Sincerely,Hotel Management

Dear Marita, Thank you for your feedback. We greatly appreciate your positive feedback regarding our staff and coffee quality. At our hotel, we prioritize providing exceptional service and ensuring our guests enjoy a delightful experience. Your recognition of our friendly staff and delicious coffee motivates us to continue delivering excellence. We're committed to maintaining these standards and look forward to welcoming you back for another enjoyable stay. Thank you for choosing Extended Stay America, and we eagerly await the opportunity to serve you again.Sincerely,Hotel Management

Dear brent, Thank you for selecting Extended Stay America and taking the time to write a review. We are fortunate to have such exceptional team members like Christine and Rudy, who are the perfect examples of the passionate and dedicated spirit of service we value, and we are delighted that their caring hospitality was the highlight of your stay. Reviews like yours make all of our efforts worthwhile, and we can't wait to welcome you back for another pleasurable experience.Sincerely,Hotel Management

Dear Vivian, Thank you for your kind words regarding our service. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. Thank you for acknowledging their efforts. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management

Dear Cesar, Thank you so much for your outstanding review. We are glad that everything went well during your stay and our staff made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management

Dear Kenneth, Thank you for choosing our hotel for your visit here. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing.Sincerely, Hotel Management

Dear Guest, Thank you for your kind words and for highlighting the cleanliness of our hotel. It's lovely to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We believe a clean space contributes to our guests' comfortable and enjoyable experience. Your feedback is a fantastic encouragement for all of us here at Extended Stay America, and we can't wait to exceed your expectations once more on your next visit.Sincerely,Hotel Management

Dear Shanda, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our convenient location and excellent hospitality made for a memorable experience. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to hosting you again on your next visit to Extended Stay America.Sincerely,Hotel Management

Dear Donald, Thank you for your feedback. We never want to disappoint our guests, so we are sorry you were unhappy with your room amenities. Please know we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. We are also sorry for the service issues you encountered with our staff, and we assure you we will address it appropriately. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management

Dear Aleah Marie, Thank you for choosing Extended Stay America. It is glad to know you had a great stay and were pleased with the clean and comfortable room that is best for your needs. Your compliments for staff are shared for encouragement. Please stay with us another time for the next enjoyable experience.Sincerely,Hotel Management

Dear Tracy, Thank you for sharing your valuable feedback. We're delighted you had a positive experience with our friendly staff at Extended Stay America. Your satisfaction is our priority, and we appreciate your acknowledgment. If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear more. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Sincerely,Hotel Management