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Opiniones de La Quinta Inn & Suites by Wyndham Richmond-Sugarland

2.5 out of 5

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 422 de 740 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 158 de 740 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 740 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 42 de 740 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 61 de 740 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Maria

Viaje familiar
Le gustó: Servicios
El cuarto muy bonito pero la alfombra estaba sucia y llena de pelo como si la persona anterior se hubiera recortado justo frente al espejo grande, osea no limpiaron la alfombra, la corcha y sábana estaban con marcas de quemadura de cigarrillo o algo así. El baño en los dispensadores estaban 2 de ellos vacíos. Pedí que me cambiarán las toallas y solo me pudieron cambiar 1 grande por q no tenían. En cuanto a las de más áreas del hotel se veían limpio y organizado , el desayuno todo exelente.
Se hospedó 3 noches en febrero de 2024
Respuesta de Kim Patel, el 8 mar. 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

8/10 Bueno

Javier Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comoda estancia de 4 noches con mi familia
Habitación y areas comunes limpías. En un area tranquila pero de facil acceso. Muy cerca de vias rapidas, supermercados y centros comerciales
Se hospedó 4 noches en enero de 2024
Respuesta de Kim Patel, el 5 feb. 2024
¡Gracias por compartir tu reseña realmente increíble! Estamos encantados de leer acerca de su fantástica experiencia en La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Es increíblemente gratificante para nuestro equipo saber que hicimos que su estadía fuera memorable y placentera. Crear experiencias excepcionales para nuestros huéspedes es nuestra principal prioridad y estamos encantados de saber que lo logramos con usted.Si hay algo específico que hizo que su estadía se destaque o alguna preferencia que le gustaría que tengamos en cuenta para sus futuras visitas, no dude en compartirlo. Estamos aquí para garantizar que cada estadía con nosotros sea tan increíble como la anterior.Agradecemos sus amables palabras y esperamos tener el placer de darle la bienvenida nuevamente a La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Atentamente,

10/10 Excelente

Eduardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación, limpieza y comodidad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

ZAIMY

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Hugo

Se hospedó 1 noche en julio de 2023
Respuesta de Kim Patel, el 7 ago. 2023
Thank You

4/10 Malo

Antonio

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cambien al personal que no sirve.
La atencion de los indues que estan como representantes del hotel, bastante malos, muy incopetentes, su atencion muy mala, la calidad en su servicio, deja mucho ue desear, y aparte tienen ese hotel muy descuidado en muchos sentidos, muy malo su atencion a nosotros como los clientes. las habitaciones muy descuidadas, puertas rotas, lamparas sin clavijas, baños descuidados, los climas en nuestra habitacion mucho muy ruidoso.
Se hospedó 3 noches en noviembre de 2022
Respuesta de kim, el 7 dic. 2022
Thank you for staying with us and spending time at our property. We are honored that you chose us and we want to ensure that everything with your stay was wonderful. If there was anything at all during your stay that was less than a PERFECT 10 do not hesitate to reach out and let us Make it Right for you!Happy Holidays and we look forward to hosting you the next time you are in Richmond Texas

8/10 Bueno

LUIS FERNANDO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Kim, el 7 oct. 2022
Thank you for your feedback

8/10 Bueno

Renata Maria

Se hospedó 1 noche en junio de 2022
Respuesta de Kim, el 11 jul. 2022
Thank you!

4/10 Malo

Ericka, Guadalupe

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
La habitación no estaba limpia había un cucaracho adentro no había personal ni otra habitación donde nos pudieran cambiar realmente de mal gusto y viajaba con niños
Se hospedó 1 noche en enero de 2022

8/10 Bueno

Allan, san pedro sula

Se hospedó 1 noche en agosto de 2021

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Servicio y personal y servicios
😡😡😡
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

YONATHAN

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me encantó el hotel!!!
Muy bonito el hotel, limpio y muy atentos todos, Ojo no es cerca de la zona de Houston galería pero está riquísimo!!!
Se hospedó 1 noche en diciembre de 2020
Respuesta de Kim , el 20 dic. 2020
Thank you for your feedback

10/10 Excelente

Heriberto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2020
Respuesta de Kim, el 27 feb. 2020
Thank you

6/10 Aceptable

ANGEL

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
SERVICIO REGULAR
El desayuno es regular, la habitacion no fue arreglada un dia, deje mensaje para el gerente y no se manifestó, el horario para desayunar es muy limitado y la llamada para despertar no la hacen.
Se hospedó 6 noches en agosto de 2019
Respuesta de Guest Realtion Team, el 15 ago. 2019
Gracias por tomarse el tiempo para contarnos sobre su experiencia en La Quinta Inn & Suites by Wyndham Richmond. Lamento que su experiencia no haya cumplido con sus expectativas; permítanme expresar mis más sinceras disculpas. Sus comentarios son muy importantes para nosotros, y me entristece escuchar eso sobre los inconvenientes que le causaron durante su estadía. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar cualquier ocurrencia futura. Aquí en La Quinta Inns & Suites, nos esforzamos continuamente por satisfacer sus necesidades y expectativas. Apreciamos el tiempo que tomó para compartir sus inquietudes, y esperamos que nos brinde la oportunidad de brindarle un mejor servicio en el futuro.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estaba muy limpio, y ordenado. El personal se esforzó por atendernos muy bien.
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en febrero de 2019
Respuesta de Taylor Willette, el 3 abr. 2019
Thank you so much for the feedback, hope to see you again soon.

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convient, nice breakfast
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Shawanta A

Viaje familiar
The front desk rep Morell was excellent!!! Room service needs some review!!!
Se hospedó 4 noches en mayo de 2024
Respuesta de Kim Patel, el 21 may. 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing .Best regards,

8/10 Bueno

Shay

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very helpful
Se hospedó 2 noches en mayo de 2024
Respuesta de Kim Patel, el 20 may. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excelente

Yvette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Kim Patel, el 17 may. 2024
Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your 5-star review! We are delighted to hear that you enjoyed your stay with us.Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you.If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings.We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!Best regards,

10/10 Excelente

NITIN, CAMDEN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Kim Patel, el 15 may. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

2/10 Terrible

MARY

Viaje familiar
No le gustó: Limpieza y servicio y personal
The staff at this property leaves a lot to be desired as staff goes. They do not smile at the guests and rarely ever speak unless the guest approaches them first. Our check-in was a fiasco as the computer system went down just as we arrived. The manager on duty told us to just have a seat and pointed to the lounge area. He never asked if we would like coffee, water or anything. He is the worst on-duty manager I have ever done business with.
Se hospedó 2 noches en mayo de 2024
Respuesta de Kim Patel, el 10 may. 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

6/10 Aceptable

Yvette

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Kim Patel, el 9 may. 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 Excelente

Cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property and good value. Close to the Sugarland area I was wanting to be near. Only negative is our room lacked lighting it was quite dark. Fine for sleeping.
Se hospedó 1 noche en abril de 2024
Respuesta de Kim Patel, el 9 may. 2024
Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your 5-star review! We are delighted to hear that you enjoyed your stay with us.Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you.If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings.We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!Best regards,

10/10 Excelente

Ismael

Viaje de negocios, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and neat rooms are also clean and neat no weird smells and the breakfast is amazing!
Se hospedó 1 noche en mayo de 2024
Respuesta de Kim Patel, el 4 may. 2024
Thank you immensely for your outstanding ! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

8/10 Bueno

Judy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was convenient for our trip to Corpus. Price better than we could find any closer to Houston with a 4 star review. Will probably stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Kim Patel, el 24 abr. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,

6/10 Aceptable

Kayla

Viaje familiar
Rooms were nice. Breakfast buffet was really nice. Only downside was the cleaning lady came at 8am to freshen room up and we were still getting ready for the day and planned to leave at 10am. Felt they would come back after we left to freshen room up but never came back so came back to a dirty unclean room. Had to go get more towels at front desk for next day. Didnt like that.
Se hospedó 2 noches en abril de 2024
Respuesta de Kim Patel, el 18 abr. 2024
Thank you for sharing your feedback regarding your recent stay at Thank you for sharing your feedback regarding your recent stay at [Hotel Name]. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.We take guest feedback seriously, as it allows us to identify areas for improvement and ensure a better experience for future guests. We regret that we did not meet your expectations, and we are committed to addressing the issues you have raised.Please rest assured that we will investigate your concerns thoroughly and take appropriate measures to rectify any shortcomings. Your feedback serves as a valuable opportunity for us to learn and grow.We would appreciate the chance to discuss your experience further. If you are open to it, we would welcome the opportunity to speak with you personally to gather additional details and address your concerns directly. Please feel free to reach out to us at [contact information].Once again, we sincerely apologize for any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.We take guest feedback seriously, as it allows us to identify areas for improvement and ensure a better experience for future guests. We regret that we did not meet your expectations, and we are committed to addressing the issues you have raised.Please rest assured that we will investigate your concerns thoroughly and take appropriate measures to rectify any shortcomings. Your feedback serves as a valuable opportunity for us to learn and grow.Once again, we sincerely apologize for any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.

10/10 Excelente

Aisha

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean area and well maintained. Pool temperature nice, gym clean. Room very comfortable and clean. Staffing was pleasant.
Se hospedó 3 noches en abril de 2024
Respuesta de Kim Patel, el 8 abr. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

10/10 Excelente

Trent

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great!
Se hospedó 1 noche en abril de 2024
Respuesta de Kim Patel, el 8 abr. 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 Excelente

Kenneth

Se hospedó 1 noche en marzo de 2024
Respuesta de Kim Patel, el 4 may. 2024
Thank you immensely for your outstanding ! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

10/10 Excelente

Alicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kim Patel, el 25 mar. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excelente

Bill

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was clean and the staff was friendly and helpful. Enjoyed breakfast every morning.
Se hospedó 3 noches en marzo de 2024
Respuesta de Kim Patel, el 23 mar. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.

2/10 Terrible

Jennifer

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very dirty rude staff. Bar not staffed kinky black hair all over shower and soap bottles. No breakfast as stated. Horribly run down
Se hospedó 1 noche en febrero de 2024
Respuesta de Kim Patel, el 21 mar. 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future

10/10 Excelente

Kameswarrao

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We needed to stay for a wedding. Just fine hotel.
Se hospedó 3 noches en marzo de 2024
Respuesta de Kim Patel, el 18 mar. 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

8/10 Bueno

Nazim

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Although the hotel was comfortable the carpet in the room could have done with a good clean. The facilities were good and the staff were excellent. Unfortunately, an error was made when the payment for my stay was taken initially and despite querying it several times I was told the amount taken was correct. The correct charge was taken after I checked out and arrived home. Overall a good experience but make sure you hire car as there is no public transport and the Ubers can work out to be expensive.
Se hospedó 13 noches en febrero de 2024
Respuesta de Kim Patel, el 17 mar. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excelente

Nathalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kim Patel, el 14 mar. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best Regards,

10/10 Excelente

Christy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kim Patel, el 4 mar. 2024
Thank you for choosing to stay with us at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We're thrilled to have you as our guest and want to make your stay exceptional. If there's anything you need or any special requests, please don't hesitate to let us know. We're here to ensure your happiness and satisfaction. Enjoy your stay!

8/10 Bueno

Candace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Decent stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Kim Patel, el 3 mar. 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-SugarlandIt's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

6/10 Aceptable

susanne

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I have always liked la Quinta, they are reasonable and allow pets. The staff were friendly. However at this location the breakfast and coffe were terrible. The coffee looked and smelled old and the taste…ugh. Please either clean the container, teach the staff or consider a new brand. If you are committed to serving breakfast please serve something edible!
Se hospedó 4 noches en febrero de 2024
Respuesta de Kim Patel, el 26 feb. 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.We truly value your patronage and hope that you will allow us the opportunity to make it right.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 Excelente

Maria

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was pleasantly surprised. The room was nice and spacious. Area not too busy yet had plenty of shopping places to get anything needed.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kim Patel, el 25 feb. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excelente

Martin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property in a safe, convenient area. Reasonably priced. Property is clean and well kept. Decent breakfast offering. Requested a new room due to noisy neighbors and was accomomated with no hassles. Would definitely stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kim Patel, el 25 feb. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excelente

Miyorka

Se hospedó 2 noches en febrero de 2024
Respuesta de Kim Patel, el 21 mar. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excelente

vinodini

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was excellent
Se hospedó 3 noches en febrero de 2024
Respuesta de Kim Patel, el 21 feb. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,

10/10 Excelente

Tiffany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Kim Patel, el 25 feb. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

6/10 Aceptable

Leslie

Se hospedó 1 noche en febrero de 2024
Respuesta de Kim Patel, el 21 feb. 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

8/10 Bueno

Ali

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was all over good but I didn’t like their breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Kim Patel, el 18 feb. 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

8/10 Bueno

Jana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Kim Patel, el 12 feb. 2024
Thank you for sharing your truly good review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-SugarlandIt's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 Excelente

Yero

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Kim Patel, el 11 feb. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!Best regards,

2/10 Terrible

Emily

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awful staff, rude management. Very dirty. Don’t stay here because I want to see.
Se hospedó 3 noches en febrero de 2024
Respuesta de Kim Patel, el 11 feb. 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 Excelente

Nicolle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Kim Patel, el 14 feb. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!Best regards,