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Opiniones de Howard Johnson by Wyndham Norco

2.5 out of 5
Howard Johnson by Wyndham Norco
1695 Hamner Ave, Norco, CA

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 256 de 873 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 247 de 873 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 180 de 873 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 100 de 873 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 90 de 873 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

7.0/10

Servicios

7.0/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Claudia, Van Nuys

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Arnol

Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Desayuno
No había desayuno como lo indicaba desde la pagina de hoteles.com y fue una de las principales razones para elegirlo
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Jonathan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
Bien
Se hospedó 7 noches en septiembre de 2021

8/10 Bueno

Reyna

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio y la habitación confortable.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Alfredo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Mireya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

JOSE

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Alejandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue buena nuestra estancia
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Hilda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Guadalupe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019
Respuesta de Mike Patel, el 10 abr. 2019
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Norco. It is always a pleasure to receive positive feedback. We look forward to serving you in the future. Sincerely, Mike Patel General Manager Howard Johnson Norco

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Hotel bueno para dormir solamente
Hotel bien ubicado, pero caro para el tipo de habitaciones, desayuno no muy surtido, pero bien para dormir cuando llegas muy cansado
Se hospedó 2 noches en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
great!
bueno.por el precio

6/10 Aceptable

Cliente verificado

Nada nuevo todo estuvo como se esperaba el cuarto limpio buen servicio

4/10 Malo

alberto, tucson

No le gustó: Condiciones de la propiedad
hotel muy caro
yo estuve en el cuarto 211 y no.me gusto las instalaciones están muy descuidadas el precio es muy alto para las condiciones del edificio
piso quebrado

4/10 Malo

Alberto, Guadalajara; Jalisco

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Muy mal servicio de aseo
Muy mala; un día no nos hicieron el aseo de los cuartos por que no estábamos incluido en la lista teniendo noches todavía

4/10 Malo

Magali, Las Vegas

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No recomiendo
mala experiencia tenia un olor horrible las sabanas parecian estar sucias no habia papel habia basura en el cuarto !! Simplemente horrible

10/10 Excelente

Kelsi

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal
Staff was short tempered and not welcoming
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Carmen

Le gustó: Servicios
It was clean and had immediate needs!
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Victor

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
If you are looking for exciting night with s e x or gy next door and motel attendant resolving issues with your neighbor in the middle of the night in front of your room door and “free” breakfast serving milk from week ago that is your place, enjoy, we are not going back there ever!!! One more thing if you like it and want to stay there longer walk barefoot on the carpet you will get stuck there forever, very filthy place.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy check in and quiet.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Dorothy

Viaje familiar
Didn’t like the bathroom sink was clogged, also there s/b 2 chairs when 2 people are sharing the room…
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our little 24 hr. Getaway for the day/night. Howard Johnson by Wyndham on Hammner was a great experience. The staff was very nice. There customer service was excellent. I had a slight issue with the t.v. I called the front desk and he was very helpful and guided me to fix it. I asked for an extra towel and it was given to me without a problem. Our only disappointment was the pool. It was really dirty and full of little dead bugs like gnats. The jacuzzi was the star. It was nice and hot and the jets worked amazingly well. We were in it for a little over an hour and a half. It really relaxed us. Afterwards we went to our room and showered got into our pajamas. Cooked some dinner in the microwave and we enjoyed a good movie before bed. If you are looking for a little 24 hr. Getaway at a decent price for 2 very comfortable double beds with 3 fluffy pullows each. I suggest the Howard Johnson by Wyndham in Norco Ca. On Hammner.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kimberly

Viaje en pareja
The bed was really comfortable.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Mario

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay here again
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Danny

Se hospedó 1 noche en marzo de 2024

4/10 Malo

James

Viaje familiar, Viaje familiar con niños
No le gustó: Servicios y condiciones de la propiedad
Cable was awful, kept glitching out and losing connection. Hot tub was not warmed up, just as cold as the pool. Rooms were clean enough but toilet barely flushed and some things were just dingey. They also came in to clean our room day of check out at 8am even though check out wasn’t until 10/11 and we had not checked out.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Teresa

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Why would Wyndham put their name on this property? Guess the club music pounding throughout the night, shaking the building was not the property’s fault but the “breakfast” is terrible and no way should have paid $184 for the night.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Jesse

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Paid for a King and I got 2 queens. TV did not work properly and iron board was broken
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Oscar

No le gustó: Limpieza y servicio y personal
I didn't even get to check in Israel at the front office said I had to cancel unless I paid cash again
Se hospedó 1 noche en marzo de 2024
Respuesta de smit, el 22 mar. 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Norco. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Here at Howard Johnson, we continuously strive to meet your needs and expectations.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

6/10 Aceptable

Rico

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
There are people living there making it pretty run down. Wasn't much for a breakfast either. Rooms were clean.
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Melinda

Viaje familiar
No le gustó: Limpieza y servicio y personal
The front desk wasn't helpful with information. The key cards had to be reactivated twice during a 3 day stay. Housekeeping brought towels only. The bathroom wasn't cleaned, the carpet wasn't vacuumed and the bed wasn't made during my stay.
Se hospedó 3 noches en febrero de 2024
Respuesta de smit, el 22 mar. 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Norco. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Here at Howard Johnson, we continuously strive to meet your needs and expectations.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

4/10 Malo

nathan

Viaje familiar con niños
No le gustó: Limpieza y servicios
If you don’t Olán in staying inside all day it might be ok, old furniture, no stopper for bath tube, spider, limited towels and blankets even with kids, breakfast also extremely small, only hot option was toast.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Vanessa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Smit, el 22 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

8/10 Bueno

Henry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The surrounding area is quiet and there are some fast food places nearby
Se hospedó 1 noche en febrero de 2024
Respuesta de smit, el 22 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Consistent, Reliable, Quality, Friendly, Professional Service.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Susan, Skokie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Business Travel
Consistent, Reliable. Excellent Location.
Se hospedó 1 noche en febrero de 2024
Respuesta de smit, el 22 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

8/10 Bueno

Faith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Nice owners!
The owners and their family of this hotel are absolutely wonderful. I felt very safe here as a solo traveler. The downside of this hotel is at. It’s right by a very busy highway and the beds are very old so I did not sleep well while there.
Se hospedó 5 noches en enero de 2024
Respuesta de smit, el 22 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

10/10 Excelente

judith

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The hotel was quiet and the staff was pleasant. The hotel needs some upgrades especially on the stairs leading up to the rooms on the second floor. The bathroom needs some extra scrub especially around the toilet and bathroom.
Se hospedó 1 noche en enero de 2024
Respuesta de smit, el 22 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

4/10 Malo

Sandra

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Multiple cracked paint locations. TV didn’t work. Hair dryer wouldn’t stay in its cradle. Room lamp wouldn’t turn on. Room needed major upgrading.
Se hospedó 1 noche en enero de 2024
Respuesta de smit, el 22 mar. 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Norco. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Here at Howard Johnson, we continuously strive to meet your needs and expectations.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

6/10 Aceptable

Renzo

Le gustó: Limpieza
No le gustó: Servicio y personal
Hotel was fine. The staff wasnt very welcoming and everytime we went to the lobby there was a sign that they would return in 15 minutes. They should have a return time. 15 minutes from when?
Se hospedó 1 noche en enero de 2024

4/10 Malo

Hugo, SAN DIEGO

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
This a MOTEL, not a hotel. It’s literally right by the freeway, smelly and just what a MOTEL would be like
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Rogelio

Se hospedó 2 noches en enero de 2024

6/10 Aceptable

ramiro

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

4/10 Malo

Mark

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Typical family owned business means trying to upgrade and repair themselves shows as non professional with appearance of dirty.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Stan

No le gustó: Condiciones de la propiedad
The property needs to be updated It’s old The are newer nicer places close by I would not stay here again
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Claudia

Viaje familiar
Mini holiday vacay
Good service, clean and staff was friendly, house keeping was nice and attentive. The only Down side it was too noisy outside you can hear the freeway and the breakfast was just ok not much to choose from just a grab and go.
Se hospedó 1 noche en diciembre de 2023