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Opiniones de Econo Lodge Russellville I-40

2 out of 5
Econo Lodge Russellville I-40
2200 North Arkansas Ave, Russellville, AR

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 69 de 246 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 66 de 246 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 44 de 246 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 246 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 28 de 246 opiniones" "

7.2/10

Limpieza

7.6/10

Servicio y personal

7.2/10

Servicios

6.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Joseph Ivan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Hansell

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Bien
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager, el 3 dic. 2021
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

8/10 Bueno

James, Tulsa

Le gustó: Limpieza y servicio y personal
The room itself was fine, exactly what you expect form a budget hotel. Thenlocation was good, clise to the university but limited sidewalks made walking difficult. Thenonky real complaint is the clientele, which were sometimes shady, and the exterior of the buidling, which was sad. Its about what you'd expect in this price range.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It all went as smooth as silk. No complaints.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Theresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very close to where I needed to go too. Very clean and good customer service.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 14 may. 2024
We are so glad you enjoyed your stay. It's good to hear from you and we greatly appreciate that you've taken the time to share your experience at our hotel! It also feels so good to know that you found our hotel to be clean and comfortable and that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest.

4/10 Malo

Laura, Shawnee

Viaje en grupo, Viaje de negocios
No le gustó: Servicio y personal y servicios
There wasn’t enough parking. One of the employees was extremely rude. They asked for a cash deposit upon arrival. They didn’t have one of the rooms we booked so someone had to sleep on the floor but wouldn’t give us a cheaper rate. Just a horrible experience. Do not stay here!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 28 abr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Anelies

Viaje familiar
Le gustó: Servicio y personal y servicios
Bathtub was slippery
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Debra

Viaje familiar
No le gustó: Condiciones de la propiedad
It had all the amenities, but had a dirty feel about it. The linens were stained. The shower curtains had obvious phlegm deposits. Although it was a smoking room, the stench was over the top. Maintenance clearly over due.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 14 abr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely

10/10 Excelente

Cas

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very accommodating
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

4/10 Malo

Nancy

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Malo

David

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Malo

Carol

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property could use a serious remodel. Handicap is was not. Step over into tub/shower, toilet paper holder was a stretch, maid service non existent, no outside drink machine, empty your own trash. It stunk. Won’t stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 31 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Bueno

Patricia, Saugerties

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean property, fairly quiet with restaurants within walking distance.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 26 mar. 2024
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is heartwarming how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. It is always a pleasure to receive positive feedback. We are overjoyed that you had a great time with us and we are looking forward to your next visit!

10/10 Excelente

Roberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very centric and very clean rooms. The staff was amazing and super near hwy 40.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 7 mar. 2024
We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guest. We are so glad you enjoyed your stay. It's good to hear from you and we greatly appreciate that you've taken the time to share your experience at our hotel! It also feels so good to know that you found our hotel to be clean and comfortable and that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I am also glad that you found the location to be so convenient for your needs. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

2/10 Terrible

Reba

Viaje de negocios, Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Nothing
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 7 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

2/10 Terrible

Acacia

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
The bed had dirty sheets and when they gave me a new room the walls and ceiling were covered in random black skids and what looked like dirt also had spider webs by the mirror by the bed the towels had dirt on them also
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 7 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

2/10 Terrible

julie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
i asked for service two hrs ago still haven’t got it and it’s not the cleanest because these walls look dirty an kids have been all over them also the blankets suck because there so thin so yeah don’t recommend staying here
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 7 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

8/10 Bueno

Jason

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
It's convenient, clean, close to the interstate and many restaurants. Also, this is the only place I've stayed in ages that still offers smoking rooms. I guess the other rooms have been renovated more but they are still clean and I sleep just fine. I'm a travel nurse and that's about all I'm doing there anyway. Nice folks too
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 6 mar. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Excelente

Desirae

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ll be back
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 8 mar. 2024
We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guest. We are so glad you enjoyed your stay. It's good to hear from you and we greatly appreciate that you've taken the time to share your experience at our hotel! It also feels so good to know that you found our hotel to be clean and comfortable and that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I am also glad that you found the location to be so convenient for your needs. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

8/10 Bueno

Bessy

Viaje familiar
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 9 feb. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

8/10 Bueno

Alan

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 31 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Blanca M

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 21 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Aceptable

robert

Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 21 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excelente

Saul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 5 noches en enero de 2024
Respuesta de GM, el 21 ene. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Excelente

Leslie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 21 ene. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Excelente

Leslie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 21 ene. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

6/10 Aceptable

Erin

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 21 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excelente

Magen, Russellville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Over all it was a good stay
Se hospedó 4 noches en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Excelente

Leslie

Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 21 ene. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Excelente

Matthew R

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 13 nov. 2023
Thank you for taking the time to complete our guest satisfaction survey and for your high rating of our hotel! It means so much to all of us to hear from guests like yourself who have enjoyed all of our services, amenities and hospitality that we hold such a high degree of importance in our hotel. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management. We're glad you had a great time with us and we look forward to serving you again.

10/10 Excelente

Phyllis

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely room. Good bed. Animal friendly
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 13 nov. 2023
I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It is wonderful to also know that you have rated our hospitality and accommodations so highly! We appreciate your acknowledgement of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
WAFFLES!!
Clean and well kept! Loved the waffles!
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 9 nov. 2023
Thank you for taking the time to complete our guest satisfaction survey and for your high rating of our hotel! It means so much to all of us to hear from guests like yourself who have enjoyed our services, amenities and hospitality that we hold such a high degree of importance in our hotel. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management. We're glad you had a great time with us and we look forward to serving you again.

8/10 Bueno

Deborah

Le gustó: Limpieza y comodidad de las habitaciones
The hotel is older. It was clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 9 nov. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

8/10 Bueno

Daryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is an older motel, but has been renovated in recent years. The rooms and facilities were nice and clean.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 7 nov. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really enjoyed my stay at this hotel. Great service and most important clean!
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 3 nov. 2023
Thank you for taking the time to complete our guest satisfaction survey and for your high rating of our hotel! It means so much to all of us to hear from guests like yourself who have enjoyed all of our services, amenities and hospitality that we hold such a high degree of importance in our hotel. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management. We're glad you had a great time with us and we look forward to serving you again.

6/10 Aceptable

Gene

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
😐
Motel needs updating. There was only a desk chair for reading and it was worn. The service was good, however, as well as the shower, and the bed was comfortable. The only hot item for breakfast were waffles, but with no butter. A waffle without butter is like a shoe without a lace! On the other hand, the price was right!
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 27 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excelente

Carlos

Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 10 nov. 2023
Thank you for taking the time to complete our guest satisfaction survey and for your high rating of our hotel! We're glad you had a great time with us and we look forward to serving you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 17 oct. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 Excelente

Tanner

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was clean, quite, and cheap.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 12 oct. 2023
I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It is wonderful to also know that you have rated our hospitality and accommodations so highly! We appreciate your acknowledgement of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bueno

Dany

Viaje en pareja
It's was alright
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 2 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Excelente

Amber

Viaje en pareja
Le gustó: Limpieza y servicios
I loved it very friendly staff
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 28 sept. 2023
We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests. We are so glad you enjoyed your stay. It's good to hear from you and we greatly appreciate that you've taken the time to share your experience at our hotel. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

4/10 Malo

Michelle

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not so great
Front desk spoke very little English, Room did not have the hair dryer, Iron, Had a mini coffee pot but nothing to make coffee, no alarm clock, TV made clicking noises while watching, floors were dirty, like sticky. Cigarette burn holes in comforter on bed. Will probably stay somewhere else next time.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 29 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was able to rest while on vacation. I will remember Econo Lodge for my next visit!
Se hospedó 3 noches en septiembre de 2023
Respuesta de General Manager, el 6 sept. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests.

8/10 Bueno

Procopio

Viaje en pareja
No le gustó: Servicios
Carpet is malodorous, kept me from sleeping better because of the smell. Otherwise we have a pleasant stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 27 oct. 2023
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 Aceptable

Ivy

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Rooms on the 2nd floor are only accessible by stairs which are bad.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 29 ago. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Wi-Fi shut off in the night. Otherwise a good stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 29 ago. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

6/10 Aceptable

Victor

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 7 noches en julio de 2023
Respuesta de General Manager, el 29 ago. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

2/10 Terrible

manxin

No le gustó: Limpieza
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 27 jul. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Bueno

Clarke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 22 jun. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,