Hello Juan,We appreciate you taking the time to share your experience with us. Please feel free to reach out to us directly with any further feedback you may have so we can improve our services.

Hello ANTONIO,We appreciate you taking the time to rate our hotel. If you have any further feedback or concerns, please don't hesitate to reach out to us directly so that we can address them and improve your experience in the future.

Hello PERFECTO, Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused by the presence of pests. We take cleanliness and guest satisfaction seriously, and we will address this issue with our team to ensure it is resolved. Please feel free to reach out to our management team if you have any further concerns or suggestions.

Hello Norma Fabiola, Thank you for taking the time to provide feedback on your recent stay. We apologize for any inconvenience you may have experienced. As a guest relations specialist, your comments are important to us, and we will address this matter with our housekeeping team. Please feel free to contact our management directly to discuss your concerns further.

Dear LETICIA,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

Dear ALEJANDRA,We apologize for the inconveniences you experienced during your stay. We'll address the issues mentioned and work to improve the cleanliness and overall quality of our rooms. Your feedback is valuable, and we appreciate your understanding.Sincerely, Hotel Manager

Hello Brigido, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hi J,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Ricardo, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello Ricardo,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

Dear Erick, We appreciate your feedback. Keeping our property maintained is one of our goals, so it is regrettable that you didn’t receive accommodations reflective of our high standards. Rest assured, our team is looking into the matter, and we hope for another chance to impress you on the road ahead.

thanks and come again ,

It was a pleasure hosting you at Days Inn San Antonio Southeast by AT&T Center! We're glad our location was ideal for your trip and that you had everything you needed for a perfect visit. If your adventures bring you back to the area, please come see us again.

Dear Patron, Good day and thank you for choosing our lodging facility for your stay while visiting San Antonio. We appreciate the time that you set aside to opine to our survey request. This information is beneficial to ensure we thrive to maintain great stays for all of our guests. We are thrilled that everything went well and we hope to welcome you back in the future. Thanks for travelling! Sincerely, Hotel Guest Experience Team

Greetings and thank you so much for your thoughts from your recent stay with us. We are thrilled that everything went extremely well. We have made some great improvements to the hotel and will continue to do so to ensure that all patrons enjoy their stay. Thanks for traveling! Sincerely, Hotel Guest Experience Team

Hello leonel treviño,We're delighted to hear you had an enjoyable stay. Your positive feedback is greatly appreciated, and we hope to welcome you back soon.

Dear CHARLOTTE,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

Dear Juan,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

Hello A,We are amped to hear that you had a wonderful experience at our hotel! We appreciate you choosing us for your stay and hope to welcome you back soon for another exceptional visit.

Dear Joann, Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. I hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear Gina,We apologize for the unsatisfactory condition of your room during your stay. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of meeting your expectations. We take cleanliness issues very seriously and will address them with our housekeeping team to ensure improvements are made promptly. Sincerely, Hotel Manager

Dear James,We apologize for the delay in providing adequate heat during your stay. Your comfort is important to us, and we regret any inconvenience caused. Our team is actively addressing the issue to ensure a more comfortable experience for our guests. We appreciate your understanding and patience. We hope to have the opportunity to provide you with a better experience in the future. Sincerely, Hotel Manager

Dear Chuck,We apologize for any inconvenience caused during your check-in experience. We appreciate your feedback and will review our policies to ensure they align with the needs and expectations of our guests. We hope the remainder of your stay was comfortable, and we value your input as we strive to enhance our services.Sincerely, Hotel Manager

Dear Celia,We are truly sorry to hear about the presence of roaches in your room. We deeply regret any discomfort and inconvenience it caused. We take issues like this seriously and will address the situation immediately. However, please note that we have a vigorous pest control program and make sure that there are no roaches or any other pests in our rooms. Our team will conduct a thorough inspection and take appropriate measures to ensure this does not happen again. We appreciate you bringing this to our attention, and we sincerely apologize for the impact on your stay.Sincerely, Hotel Manager

Hello Amanda,We're glad to hear that you found our room cozy and comfortable, and that the accessibility met your needs. We hope you had a pleasant stay!

Hello David ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Arsenio,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Dear William,Thank you for sharing your feedback. We apologize if you found the property to be in need of renovation. We value your input, and we'll take your comment into consideration as we assess ways to improve and enhance our accommodations. If you have any specific suggestions or areas, you feel need attention, please feel free to share. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Hello Jewelle,It was our privilege to earn your business and we hope to host you again on your next trip.

Hi Leif,Thank you for being a guest with us and taking the time to share. We are sorry to hear you that you have experienced some road/parking noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

Dear Gerardo,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

Hello Guadalupe,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

Hello derek, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hello Kayla,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

Hello VERONICA S, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

Dear Yashwanth, I absolutely regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. We take feedback from them very seriously. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager

Hello Ernesto, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

Dear Guest, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,