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Opiniones de WoodSpring Suites San Antonio North Live Oak I-35

2.5 out of 5
WoodSpring Suites San Antonio North Live Oak I-35
13595 I-35 Live Oak, San Antonio, TX

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 167 de 827 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 166 de 827 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 145 de 827 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 131 de 827 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 218 de 827 opiniones" "

6.2/10

Limpieza

6.8/10

Servicio y personal

5.6/10

Servicios

6.0/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

MAYRA

Se hospedó 3 noches en abril de 2024
Respuesta de Woodspring Suites, el 19 abr. 2024
Dear Mayra, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Terrible

Alejandro

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very, but very Dirty, smells is nasty, only the outside looks good, inside no way
Se hospedó 2 noches en marzo de 2024
Respuesta de Woodspring Suites, el 18 mar. 2024
Dear Alejandro, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 Aceptable

Luis Alberto

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Na
Se hospedó 3 noches en noviembre de 2023
Respuesta de Woodspring Suites, el 14 nov. 2023
Dear Luis Alberto, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

4/10 Malo

Germán

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
El check in fue muy rapido y amable, cosa que se agradece despues de un viaje largo. La limpieza es primedio, en general limpio, la cama comoda para descansar, en el cuarto que nos asignaron el TV no funcionaba, aunque esto para mi es un tema menor.
Se hospedó 3 noches en agosto de 2023
Respuesta de Woodspring Suites, el 20 ago. 2023
Dear German, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

8/10 Bueno

Manuel

Se hospedó 1 noche en junio de 2023
Respuesta de Woodspring Suites, el 14 jul. 2023
Dear Manuel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely

4/10 Malo

Rosa

No le gustó: Limpieza y servicios
Está muy inadecuado el hotel y la ubicación.
Se hospedó 7 noches en marzo de 2023
Respuesta de Woodspring Suites, el 13 abr. 2023
Dear Rosa,Thank you for taking the time to write an online survey regarding our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us in the future so that we can have a chance to provide you with a superior experience.

4/10 Malo

Jorge

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Woodspring Suites, el 13 mar. 2023
Dear Jorge,Thank you for taking the time to write an online survey regarding our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us in the future so that we can have a chance to provide you with a superior experience.

2/10 Terrible

Eduardo

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
NO HABIA QUIEN HICIERA EL CHECK IN EN EL HOTEL PESIMO!!!! JAMAS LO VISITEN
Respuesta de Woodspring Suites, el 4 dic. 2022
Dear Eduardo, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Aceptable

carlos

Viaje familiar
El baño tenía hormigas
Se hospedó 3 noches en noviembre de 2022
Respuesta de Woodspring Suites, el 30 nov. 2022
Dear Carlos, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I will surely let Stefani know about your kind words. We hope to see you again soon! Sincerely,

6/10 Aceptable

THALIA

Le gustó: Limpieza, servicio y personal, servicios
The property is not that bad, it just smelled too much like Clorox and bug repellent
Se hospedó 1 noche en septiembre de 2022
Respuesta de Woodspring Suites, el 12 sept. 2022
Dear Thalia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Ernesto

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo esta cerca
Se hospedó 2 noches en julio de 2022
Respuesta de Woodspring Suites, el 7 ago. 2022
Dear Ernesto, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

8/10 Bueno

Carlos

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Tiene una excelente ubicación, tienen que mejorar la calidad de las instalaciones y sobre todo de las camas
Se hospedó 1 noche en junio de 2022
Respuesta de Woodspring Suites, el 23 jun. 2022
Dear Carlos, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4/10 Malo

Tomas

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
there was nothing like the pictures posted on Expedia
Se hospedó 1 noche en abril de 2022
Respuesta de Woodspring Suites, el 15 abr. 2022
Dear Tomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

6/10 Aceptable

JAVIER

Viaje de negocios
Hotel cerca de ikea, limpio pero con instalaciones muy viejas
Se hospedó 1 noche en enero de 2022
Respuesta de Woodspring Suites, el 20 ene. 2022
Dear Javier, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
No recomendable para quedarse
Se hospedó 5 noches en mayo de 2021
Respuesta de Woodspring Suites, el 28 may. 2021
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

2/10 Terrible

Luz Maria

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
All rooms are smoking and have a terrible smell
Terrible hotel. Todas las habitaciones son de fumar. Hay gente siempre fondeando los pasillos. Mucho Ruido. Mucho trabajador de obra.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Woodspring, el 29 sept. 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Alejandro

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Me gusto la estadía solo que se tiene que pagar extra para la limpieza se puede rentar semanas
Se hospedó 3 noches en octubre de 2019
Respuesta de S. Lumert, el 27 oct. 2019
Thank you so much for your business and for allowing us the opportunity to serve you. We look forward to seeing you very soon!

10/10 Excelente

Eliud

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en junio de 2019
Respuesta de S. Lumert, el 1 jul. 2019
Thank you so much for your business and for allowing us the opportunity to serve you. We look forward to seeing you very soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2019
Respuesta de S. Lumert, el 26 abr. 2019
Thank you for your feedback and we sincerely apologize for any inconvenience. We rely on your feedback as it helps us to evaluate our processes to identify any opportunities to improve. We hope that this isolated event will not prevent you from staying with us in the future. In addition, we hope that you will allow us the opportunity to fix your image of our brand and we look forward to serving you in the near future.

8/10 Bueno

Giovanni

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
En general, buena opcion
Practicamente ibamos solo a dormir, cenar y desayunar. Tuvimos que llegar trapeando y lavando la tina pero por el precio esta bien.
Se hospedó 6 noches en marzo de 2019
Respuesta de S. Lumert, el 7 abr. 2019
Thank you so much for your business and for allowing us the opportunity to serve you. We look forward to seeing you very soon!

4/10 Malo

RICARDO

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Por mejorar...
Falta mucha limpieza, incluso en el cuarto había 3 cucarachos, entiendo que no es hotel tradicional, pero la limpieza es lo básico en cualquier lugar.
Se hospedó 2 noches en marzo de 2019
Respuesta de S. Lumert, el 21 mar. 2019
Thank you for your feedback and we sincerely apologize for any inconvenience. We rely on your feedback as it helps us to evaluate our processes to identify any opportunities to improve. We hope that this isolated event will not prevent you from staying with us in the future. In addition, we hope that you will allow us the opportunity to fix your image of our brand and we look forward to serving you in the near future.

4/10 Malo

Marco, Mexico

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
A few trucks outside with people around the camp talking and drinking almost all nights.Some kind of insect bit me and my son resulting in inflation and red spots.I killed a roach walking on the wall.
Se hospedó 7 noches en noviembre de 2018
Respuesta de S. Lumert, el 27 nov. 2018
Thank you for your feedback and we sincerely apologize for any inconvenience. We rely on your feedback as it helps us to evaluate our processes to identify any opportunities to improve. We hope that this isolated event will not prevent you from staying with us in the future. In addition, we hope that you will allow us the opportunity to fix your image of our brand and we look forward to serving you in the near future.

2/10 Terrible

Dionisio

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No se hospeden aquí!
No hay limpieza diaria. Un problema que te den las toallas que necesitas y no hay personal disponible durante el día!
Se hospedó 3 noches en agosto de 2018
Respuesta de S. Lumert, el 19 ago. 2018
Thank you for your feedback and we sincerely apologize for any inconvenience. We rely on your feedback as it helps us to evaluate our processes to identify any opportunities to improve. We hope that this isolated event will not prevent you from staying with us in the future. In addition, we hope that you will allow us the opportunity to fix your image of our brand and we look forward to serving you in the near future.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Horrible the room were disgusting the smell was extremely horrible I requested a different room which wasn't ready I left the hotel with my baby and gave the all day to clean it up came back after 3pm and the room wasn't ready I asked for a refund and left to find something else the staff is extremely rude and nasty specially that Hoe called Summer thinking she owns the world just because she is behind a damn desk this hotel should be closed by the city is extremely nasty even worst if you're traveling with a baby. I stayed at woodspring in live oaks and it was such a beautiful experience the room was amazing very clean very nice the staff super sweet professional the manager was amazing nothing to do with this other woodspring is extremely nasty I've never in my life been to such a horrible place like that one hotel
Se hospedó 2 noches en junio de 2018
Respuesta de S. Lumert, District Manager, Live Oak, el 7 ago. 2018
Thank you so much for your business and for allowing us the opportunity to serve you. We look forward to seeing you very soon!

6/10 Aceptable

IRAM

Le gustó: Servicio y personal
No le gustó: Limpieza
Falta limpieza, personal muy amable .
El personal muy amable. Cuando viajas con niños es muy útil el microondas y él refrigerador. Sin embargo hace falta limpieza. Las habitaciones no las limpian diario .
Respuesta de Manager, el 30 abr. 2018
Dear Iram, Thank you for sharing your experience. I'm glad that you were able to take advantage of microwave and refrigerator. We are an extended stay hotel and clean the rooms every 2 weeks. I hope that you will see us again.

8/10 Bueno

gilberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel en su tipo
Respuesta de Manager, el 23 abr. 2018
Hi Gilberto, Thank you so much for reviewing our hotel. I appreciate the feedback and look forward to welcoming you back.

8/10 Bueno

Rodrigo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2018
Respuesta de ClintC., el 1 feb. 2018
Dear Rodrigo, Thank you for the review. We appreciate the feedback greatly. Regards, WoodSpring Suites Management.

6/10 Aceptable

Athziri Estefania

Le gustó: Limpieza y comodidad de las habitaciones
LA CALEFACCION NO FUNCIONA ADECUADAMENTE
Thank you for taking the time to post a review. I sincerely apologize that the heating was not working to your standards. We appreciate you bringing this to our attention to ensure this issue is corrected. Your feedback is very important to us, so thank you for sharing.

2/10 Terrible

Marc

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Basically a waste of my money, I went to check in and straight to my room. Immediately after opening the door I smelt feet, mold, dust, and musk. I inspected it and it felt disgusting in the room, the carpet, the restroom, and the bed. I sat there for an hour with the window open to let out the smell and it wouldn’t leave so I left. If you have standards and don’t want to feel disgusting then I recommend staying elsewhere. I basically paid for a 1 hour stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Woodspring Suites, el 15 abr. 2024
Dear Marc, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Terrible

Eloy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Front desk on site manager was very nice when checking in. Once I arrived in my room I noticed at least 10 roaches. Went down to request another room. Manager was very apologetic and polite. Once I arrived in my second room the first thing I saw was 3 roaches in the sink, one on the wall and several on the floor. I promptly asked for a refund which I was given and found another hotel to stay at. Very inconvenient and nasty
Se hospedó 1 noche en abril de 2024
Respuesta de Woodspring Suites, el 10 abr. 2024
Dear Eloy, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Malo

Rogelio

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was a lot of roaches in my room. I killed several and then found a nest of at least 10 behind a counter. I noticed several roaches in the main lobby area also
Se hospedó 1 noche en abril de 2024
Respuesta de Woodspring Suites, el 8 abr. 2024
Dear Rogelio, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Terrible

Rosalie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Woodspring Suites, el 3 abr. 2024
Dear Rosalie, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

8/10 Bueno

Martha, HUMBLE

No le gustó: Limpieza
Se hospedó 9 noches en marzo de 2024
Respuesta de Woodspring Suites, el 27 mar. 2024
Dear Martha, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

2/10 Terrible

Esmeralda

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place is more like an apartment complex and not a hotel. You have families with their pets staying there. When we walked into our room - it stunk so bad! Smelled like dog and funky feet! The bed is on a platform and the mattress is so uncomfortable, it sounds like you're on plastic - so every time you move it makes a loud plastic noise. We didn't sleep well. This place needs the halls and evaluator cleaned. I do not recommend this place.
Se hospedó 3 noches en marzo de 2024
Respuesta de Woodspring Suites, el 22 mar. 2024
Dear Esmeralda, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 Excelente

JUAN

Se hospedó 2 noches en marzo de 2024
Respuesta de Woodspring Suites, el 8 abr. 2024
Dear Juan, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

10/10 Excelente

Albert

Le gustó: Servicio y personal y condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Woodspring Suites, el 15 mar. 2024
Dear Albert, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

2/10 Terrible

Jacob

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The shower never got hot
Se hospedó 2 noches en febrero de 2024
Respuesta de Woodspring Suites, el 4 mar. 2024
Dear Jacob, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Terrible

Jenna

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was gross no to mention the restroom it was terrible had missing pieces and mold all over it we didn’t even shower . The stairs reeked of urine it was god awful
Se hospedó 1 noche en febrero de 2024
Respuesta de Woodspring Suites, el 19 feb. 2024
Dear Jenna, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
reasonable rates
Se hospedó 7 noches en febrero de 2024
Respuesta de Woodspring Suites, el 19 feb. 2024
Dear Daniel, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

8/10 Bueno

Daniel

Se hospedó 7 noches en febrero de 2024
Respuesta de Woodspring Suites, el 12 feb. 2024
Dear Daniel, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

10/10 Excelente

Amador

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Woodspring Suites, el 10 feb. 2024
Dear Amador, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

10/10 Excelente

Adolph

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N/A
Se hospedó 1 noche en febrero de 2024
Respuesta de Woodspring Suites, el 5 feb. 2024
Dear Adolph, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

6/10 Aceptable

Rolando

Viaje de negocios
A 1-10 a 4
Checking in was a waiting time of 30 min and the Elevators not workin had to walk to te 3 floor not a good experience
Se hospedó 2 noches en enero de 2024
Respuesta de Woodspring Suites, el 5 feb. 2024
Dear Rolando, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 Excelente

Byron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Woodspring Suites, el 30 ene. 2024
Dear Byron, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

4/10 Malo

Brenda

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Woodspring Suites, el 23 ene. 2024
Dear Brenda, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Terrible

robin

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Saw a roach at check in, then a couple of more, when we started heating up dinner more started coming out. The furnace did not work it was below 20 degrees outside. The front desk lady was nice and gave us extra blankets. She did not offer to change rooms and I did not ask. The person I was traveling with did not want to move and in my experience the second room can be much worst than the first. I did kill all the roaches I saw which was around 10. Did not see any the next morning maybe they traveled to a room with food sitting out.
Se hospedó 1 noche en enero de 2024
Respuesta de Woodspring Suites, el 22 ene. 2024
Dear Robin, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 Aceptable

Daphne

Viaje en pareja
Le gustó: Servicio y personal
Very accommodating to my needs
Se hospedó 2 noches en enero de 2024
Respuesta de Woodspring Suites, el 21 ene. 2024
Dear Daphne, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

6/10 Aceptable

Edward

No le gustó: Condiciones de la propiedad
Se hospedó 10 noches en enero de 2024
Respuesta de Woodspring Suites, el 17 ene. 2024
Dear Edward, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely

4/10 Malo

Kieran

Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Very uncomfortable mattress , like sleeping on cement , no blankets , Kitchen but no dishes, no silverware , no dished , inexpensive, so you get what you pay for
Se hospedó 7 noches en enero de 2024
Respuesta de Woodspring Suites, el 12 ene. 2024
Dear Kieran, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely