Muchas gracias por quedarse con nosotros! Estamos muy felices de que disfrutes la ubicación del centro de la ciudad. ¡Nos encantaría darte la bienvenida a San Diego y nuestro Nest on Fifth!

Hi Jacob, We’re genuinely sorry to hear about your disappointing experience. It’s crucial to us that our accommodations meet high standards of cleanliness and comfort, and we regret that we fell short this time. We’re addressing the issues you mentioned to prevent future occurrences. Additionally, we're exploring ways to improve our on-site response capabilities to better serve our guests immediately when issues arise. Thank you for your feedback, and we hope to have the opportunity to restore your confidence in our accommodations. Sincerely, Team Kasa

Hi Will,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Hi WALTER,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Your feedback is important to us. We understand your frustration with the noise. Should you choose to give us another chance, please reach out before booking. We'd love to help you find the perfect place.

Hi Bryan, we're sorry for the cleanliness issues in your space. Cleanliness is one of our top priorities, and we apologize for dropping the ball here. We will review our cleaning procedures with our team and work to improve. We hope to host you again and show you a better experience.

Hi Rocio,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Hi Stephen,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa

Hi Stephane, your feedback is appreciated. We're sorry to see your stay fall short of expectations and apologize for any issues you dealt with. We'd love to hear more about what we could've done better. Please feel free to reach out to us at any time.

Your feedback is important to us. While we do our best to disclose that this is a lively area prone to noise, we understand that it can be a bit much. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.

Hi Jing,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa

Hi Markus, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

Hi Praveen,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Hi Joanie, your feedback is appreciated. While we do our best to disclose that this is a lively area prone to noise, we apologize if anything was unclear. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.

Hi Patricia, we're sorry to hear about the issues in your space. We will relay your feedback to our team and work to improve. We hope to host you again and show you a better experience.

Hi Deborah,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Thank you for staying with us. Your feedback is appreciated. While we do our best to disclose that this is a lively area prone to noise, we apologize if anything was unclear. A white noise machine and earplugs are available upon request. We hope to host you again and show you a better experience.

Hi Dave,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa

Hi Kevin, thank you for your feedback. We do our best to make every stay enjoyable, and we apologize for falling short here. We'll work to improve for the future. We hope to host you again and show you a better experience.

Hi Geoffrey, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Javier,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Hi, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Sheryl,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa

Hi Chelsea, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

Hi Eric,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Hi Ken, thank you for staying with us and leaving a review. We’re thrilled to hear about your experience. We hope to host you again soon at one of our many locations around the globe.

Hi Yu, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi April, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Leslie Ann, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Nicole, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Kelly, we're sorry to hear about your experience. Your safety is one of our top priorities, and we apologize you were unsatisfied. We'd like to learn more about this. Feel free to reach out to our 24/7 support team at any time.

Hi Alex, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

Hi Oscar,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa