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Opiniones de Classic Inn

2 out of 5
Classic Inn
921 N IH 35, San Marcos, TX

Opiniones

5.0
Puntuación de 10, es decir, Excelente. Basada en 0 de 32 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 32 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 32 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 32 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 32 opiniones" "

5.0/10

Limpieza

5.6/10

Servicio y personal

3.2/10

Servicios

4.6/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Jose y Sandra

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enojado
Ok la limpiezas no estamos muy seguros porque las sabanas de las camas las marcamos con lapiz labial y cuando regresamos nos dimos cuenta que no las cambiaron
Se hospedó 2 noches en julio de 2021
Respuesta de Bob, el 26 jul. 2021
So sorry about that, usually bed coverings are changed every 3 days for stayover rooms unless requested by the guest.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza
poco recomendable
De inicio la ubicación que viene en el sitio esta mal, el hotel esta casi 10 kilometros mas delante del lugar marcado, el hotel es mas estancia que hotel, esta en remodelación, en cuestión de limpieza llegamos y estaba dentro del margen esperado, sin embargo al día siguiente según limpiaron el cuarto y no fue así, las camas cómodas.
Se hospedó 2 noches en marzo de 2020

8/10 Bueno

Clark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A cart to transport my things to my room would have been nice. Considering the cost of the room ,I would expect one to be available.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

baotu

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Basic no frills motel. Fine if you're staying just for the night. I'd stay somewhere else if you plan on staying multiple nights. Everything in the room is old/out dated. Bed is very hard and hardly any amenities in the room.
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Cliente verificado

No le gustó: Condiciones de la propiedad
some place to lay your head
TV remote did not work, turned TV on but other than that nothing, no instructions on how to get it to work no amenities
Se hospedó 3 noches en octubre de 2021

2/10 Terrible

Jessie

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Carlos

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
Hotel was in the remodeling process, there was a shortage of towels, no nightstands, there was a bug under the blanket. Not a good experience at all. Will not be staying there again.
Se hospedó 1 noche en septiembre de 2021

4/10 Malo

Carlos

Viaje familiar
Not happy
The motel was in remodeling process. It only had two bath towels snd couldn’t provide more. There was a bedbug on the bed.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Management, el 26 sept. 2021
I’m sorry, due to nationwide shortages, extra amenities are only available upon request.

6/10 Aceptable

Tammy

Se hospedó 1 noche en septiembre de 2021

4/10 Malo

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Should have been half the price
Renovations are being done, but they have a ways to go before I'd stay here again. The inside of the microwave was rusty and disgusting. The room smelled odd. Painting had been done to cover holes in the walls but didn't match. Ceiling tiles were missing in the hallway. The room was clean, but definitely the bare minimum.
Se hospedó 1 noche en julio de 2021

4/10 Malo

Shawn

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No much to this place.
The remodeling is looking well on the outside but horrible on the inside. They shouldn’t have made our room available, it was a fire hazard with wiring hanging out on the ceiling, and the wall, only 2 outlets worked, door had huge gaps to wear getting in would be easy, nothing in the room but 2 beds with cigarette burns and the tv. Dresser was adequate but no coffee, no microwave, no fridge no room phone.
Se hospedó 1 noche en julio de 2021

4/10 Malo

JAMES

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
nobody should have to sleep in a bed like that
Se hospedó 1 noche en julio de 2021

8/10 Bueno

jamie

Se hospedó 2 noches en julio de 2021

6/10 Aceptable

Joseph

Viaje familiar
Le gustó: Servicio y personal
Decent Stay
For what we paid and the availability of others on the 4th of July weekend it was okay. It served it's purpose. The attendant was very nice. It's a bit rundown and outdated but the attendant did state they were renovating.
Se hospedó 2 noches en julio de 2021

6/10 Aceptable

Charles

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021

2/10 Terrible

Andres

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dump
Worst hotel ever, nothing worked . I mean nothing Tv, coke machine, ice machine . I could go on an on but I think you get the idea .
Se hospedó 1 noche en marzo de 2021

6/10 Aceptable

John

Viaje de negocios
Se hospedó 1 noche en enero de 2021

4/10 Malo

Cliente verificado

Urg
Toilet kept clogging i suppose thats why it was the first hotel i stayed in that had a plunger by the toilet... there was no remote when we got there either everything was under constrution
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Gerardo

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2020

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal
can be better
Noise. Room wasn’t ready when I got there at 4p I had to wait for an hour. Otherwise price was good I guess.
Se hospedó 1 noche en agosto de 2020

6/10 Aceptable

Ivey

It was meh
Se hospedó 1 noche en agosto de 2020

4/10 Malo

Kenneth

No le gustó: Servicio y personal y comodidad de las habitaciones
They charged me an extra 79.99 plus 20$for my dog. So I paid for 3 nights and stayed one night His parents kvv
Se hospedó 1 noche en junio de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great for the price
They had some construction going on so it was a little messy, but overall it’s a good hotel for the price!
Se hospedó 3 noches en junio de 2020

8/10 Bueno

Gail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very trashy, bathroom's dirty, rooms dirty as well. Worse experience for my family and I and Expedia did nothing.
Se hospedó 3 noches en junio de 2020

2/10 Terrible

Isabel

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en mayo de 2020

8/10 Bueno

Carlos

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2020

2/10 Terrible

Courtney, Georgetown

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No one answers the phones. Staff was napping instead of watching front desk. Rang the bell for service and no one answered. Room was dirty, and full of spiders. Closet door was off its hinges, and there was a wooden board with nails sticking out of it propped against the wall inside the closet. Dresser drawers wouldn’t close. Deadbolt had been ripped off the door. Door took a lot of force to latch closed, otherwise it would bounce back open. No toilet paper, no soap, no toiletries at all. Towels were covered in dirt. Tried to get clean towels, and no employees were around, so a gentleman who did not work for the hotel, who was doing construction on the rooms on their first floor had to search the hotel to find them for me. The towels he could find were still covered in dirt. Rust covered every surface of the bathroom, to the point my husband and I were afraid to use the water to wash our hands. And the entire time we were there, we couldn’t go more than an hour without someone walking down the hallway and trying to forcefully open our door. It sounded like someone was periodically trying to force their way into every room in the hallWay. Woken up late at night by someone repeatedly slamming the door to the room connected to ours, and it shook the walls. The only people that we noticed staying there was the family working in the hotel. It was a very frustrating experience. The definition of a crack motel.
Se hospedó 1 noche en marzo de 2020

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hallways were dirty with mattresses stacked on both sides. Staircase was dirty and arm rails were loose and not safe. Room was very dirty sheets had stains, toilet and bathtub had gross stains and hair. This is the dirtiest room I’ve ever encountered. We asked for a refund and they said no.
Se hospedó 1 noche en marzo de 2020

4/10 Malo

Emmanuel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible Experience
We got a little lost on the way there since gps was sending us somewhere else, so we called location. Man answering didn't know how to give directions. We noticed all unoccupied rooms had the doors open, and anyone could literally just walk in. When we finally checked in to our room with 2 beds for 2 people, we only had 1/2 a roll of toilet paper and 1 towel of each size (hand towel, a medium sized, and a regular bath towel). We requested another set of towels, which we never got (stayed 2 nights). We also requested a full roll of toilet paper which we never received as well. The morning after our first night there, we noticed that the window in room had been completely open the entire time, but we hadn't noticed because of the thick curtains. This is a huge lack of security, anyone could have gotten in during the night while we were asleep. My guess is they are remodeling because they had wood and mattresses everywhere just laid out in the halls. We had to walk over and around them. I would never go back to this location or recommend it to anyone. Hotel info said 24hr front desk service but that isn't true. There wasn't anyone there from friday night all the way til sunday morning. Half of the lights in room didn't work.
Se hospedó 2 noches en marzo de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No toilet paper in the bathroom, dirty carpets, window opens all the way and is very dangerous for children, stained comforter, stained chair, fridge was not plugged in, fire detector needed a new battery so it kept beeping in the middle of the night, no soap, I have photos, and I want my money back. I was soo very unhappy with this stay. As a matter of fact, I noticed that I had no toilet paper and I called downstairs and they guy who answered said I could go down and get some...... I was on the toilet.............
Se hospedó 1 noche en marzo de 2020