2/10 Terrible
Danielle N.
15 jun. 2022
No le gustó: Limpieza
Terrible, Traveler Beware!
We were charged TWICE for the same room. It's almost impossible to get someone on the phone and I have not been able to resolve this after 4 months. They claimed that they didn't have our reservation through VRBO, so we made it again through Hotels.com and we were charged by both providers for the SAME room on the same night. When we showed up, the code to the room did not work and we waited for almost an hour to get someone to let us into our room. The room itself wasn't bad, but $450 per night was pretty steep and to be charged twice was absurd. Apparently they are pet friendly as well, so I had a terrible allergic reaction and was sneezing all night long and saw dog or cat hair on the bed. Just an awful, expensive mistake that no one seems to care about. I think an investor owns the property and runs it with minimal staff. There is NO staff on site, Traveler Beware!
Danielle N.
Se hospedó 1 noche en marzo de 2022