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Opiniones de Holiday Inn Express Hotel & Suites Shamrock North, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Shamrock North, an IHG Hotel
101 E 13th St, Shamrock, TX

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 130 de 332 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 101 de 332 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 51 de 332 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 332 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 332 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

7.4/10

Servicios

7.8/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jennfer, Scottsdale

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So well appointed for this price point. Love this hotel
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Monte

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Tammy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to stay
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jack

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ed, Castaic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent customer service, staff was awesome very accommodating
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kathryn

Viaje familiar
Nice property and great staff !
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Darrel, Ankeny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

daylon

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Route 66 Landmark
Very nice and friendly hotel and near the iconic U Drop Inn. Recommended.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Derek

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Kristen

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A comfy and convenient spot. Staff were excellent, shout out to front desk Shawn! Thank you for your hwlp.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Eric, Santa Fe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quick check in, clean rooms.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Sam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Richard

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Smart ass kid checked us in. Also after waking up and looking out the window I seen a trailer with a radioactive sign on it on the hotel property. Did not make me feel very comfortable.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place to stay in Shamrock
Very nice facility an dit appears to be relatively new. The front desk staff were very friendly and suggested a place for dinner which was also quite good.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Gayle

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2023

4/10 Malo

Latisha

Viaje familiar
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Larry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spent one night here as we were in town for a funeral. The room was large and clean. The bed was comfortable. Staff was friendly and efficient. A good place to stay.
Se hospedó 1 noche en abril de 2023
Respuesta de Ceci, el 1 may. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express in Shamrock.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Linda

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great stay
Our stay was great the General Manager and her daughter were great they were very friendly and helpful the rooms were Newly renovated and nicely decorated. Only one downfall you could hear your neighbors talking but luckily no one was loud. Breakfast was hot and good. For dinner we went to Rusty’s pizza great pizza and the staff were great. We will definitely stay there again ♥️
Se hospedó 1 noche en abril de 2023
Respuesta de Ceci, el 1 may. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express. We glad you enjoyed your stay here with us. we hope to see you again in the future.

6/10 Aceptable

dudley

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Tracy

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The property had a lot of cameras! The town where we were was practically shut down at 10 pm.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Tracy

Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Christopher

Viaje familiar
No le gustó: Condiciones de la propiedad
Hotel was ok staff was friendly the only thing i did not enjoy was the shower you could only have scolding hot water or freezing cold water you could not adjust the water temp
Se hospedó 1 noche en marzo de 2023
Respuesta de Ceci, el 1 may. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice breakfast. The warm cinnamon rolls were very good.
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Richard, Taos

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will stay here again next time I'm in town
Check in and check out were very easy and quick. Room was clean and comfortable.
Se hospedó 1 noche en febrero de 2023
Respuesta de Ceci, el 14 feb. 2023
We are glad you enjoyed your stay here with us. And Thank you for choosing Holiday Inn Express for your stay here in Shamrock. We hope to see you again in the future.

10/10 Excelente

Angie, Cloverport

Se hospedó 1 noche en enero de 2023

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don't Stay Here
This hotel is currently undergoing major renovations but still renting unfinished rooms at top price without making customers aware the hotel and rooms would be a construction site. Our room had been partially renovated; however, there were a number of issues. The door to our room didn't open fully because the door wasn't hung properly and it stuck on the tile floor. The door to the bathroom wouldn't close completely because it wasn't hung properly and stuck on the tile floor. The tile floor (especially grout) in the bathroom was dirty. The tile wasn't finished in the bathroom and the gross old fixtures had yet to be replaced. The old, chipped, bathtub wasn't replaced, and the old tub and shower fixtures were gross. The room had been painted but touchups were still needed and hardware and switch plates were painted around rather than removed before painting. The carpet in the hallway to our hotel room had paint drips and pieces of drywall, etc. Much of the newly completed work throughout is terrible. In fact, much of it was substandard and appears to have been completed by individuals who were unqualified to perform the work. Lastly, the employees were polite and competent but not particularly friendly.
Se hospedó 1 noche en enero de 2023
Respuesta de CC, el 9 ene. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Linda

10/10 Excelente

DAWN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They are remodeling the place. I understand issues.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Rick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Marta

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Robert

No le gustó: Limpieza
Rip off! Bad service, dirty, no hot breakfast!
NOT GOOD AT ALL AND TOTAL RIP OFF FOR THE COST!!! No hot water (hardly warm) shower also sprayed all over bathroom! Poop on toilet like giant smear on outside! Floors FILTHY bc of renovations - NO HOT BREAKFAST AND BAD SERVICE! THEY WERE RUDE ABOUT IT AND ALL CUSTOMERS WERE COMPLAINING! TOTAL MESS! SHOULD BE REFUNDED!
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Angelica

Viaje familiar
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Gladys

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the hotel was in renovation but we enjoy the super nice and clean room
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Olga

Se hospedó 1 noche en agosto de 2022

4/10 Malo

Ina Kay

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Staff was very rude when asked for a receipt for stay, refused to provide one. Had an attitude when pressed for a receipt.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Rob

Holiday in Shamrock TX
Nice room, cool and quiet !
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Ginger

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Staff was lovely, but my sister's room had a broken lock, no clock, and mismatched chairs.
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Christopher

Se hospedó 2 noches en julio de 2022

10/10 Excelente

JANNA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience!
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Linda

Viaje en pareja
Le gustó: Condiciones de la propiedad
Large room and clean faciklities
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Janice, Kingman

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff.
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Jessica

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t stay here.
Don’t waste your money here. The hotel check in was horrible. A sign gave a number to call to get service at the front desk. I called 12 times no answer and waited over 20 minutes for someone to show up. The newly remodeled room smelled horrible and had grout chunks all over and drywall dust. To top it all off the shower was out of body wash and no Kleenex.
Se hospedó 1 noche en junio de 2022

6/10 Aceptable

Pierre

Se hospedó 1 noche en junio de 2022

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a solid place- well-run, clean, good breakfast, no noise. Had a good stay.
Se hospedó 1 noche en junio de 2022