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Opiniones de Econo Lodge North

2 out of 5
Econo Lodge North
5100 N Cliff Ave, Sioux Falls, SD

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 114 de 694 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 149 de 694 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 130 de 694 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 135 de 694 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 166 de 694 opiniones" "

6.0/10

Limpieza

6.8/10

Servicio y personal

5.2/10

Servicios

5.6/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ARELY

Viaje familiar
Le gustó: Limpieza y servicios
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 9 ene. 2024
Dear Arely,We loved having you stay with us at Econo Lodge North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Terrible

Dario

Le gustó: Servicio y personal
No le gustó: Limpieza
El precio por noche no me parece tan económico para la mala higiene y Las toallas rotas y sucias, el desayuno fatal, la limpieza en general no muy buena.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 24 dic. 2023
Dear Dario,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Aceptable

Caro

.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 5 sept. 2023
Dear Caro,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excelente

Orlando Díaz

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 15 sept. 2023
Dear Orlando,We are delighted that you decided to stay with us at Econo Lodge North during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terrible

Richard

No le gustó: Servicio y personal y servicios
They over charge
Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager, el 20 feb. 2023
Dear Richard,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Terrible

Omar

Se hospedó 1 noche en julio de 2022
Respuesta de General Manager, el 6 jul. 2022
Dear Omar, Thank you for taking the time to tell us about your experience at Econo Lodge North - Sioux Falls, SD Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Econo Lodge North - Sioux Falls, SD Hotel, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager

10/10 Excelente

Daisy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un buen sitio familiar
Mi experiencia fue muy buena el personal muy Amable me sentí muy bien. La limpieza estuvo bien . Es un buen sitio para la familia.lo recomiendo mucho.
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Manuel Alejandro Tejada

Se hospedó 1 noche en diciembre de 2020

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Muy malo me quitaron 2 veces dinero de mi tarjeta sin mi permiso
Se hospedó 2 noches en enero de 2020

4/10 Malo

Mai

No le gustó: Limpieza, servicios, condiciones de la propiedad
Carpet was worn, frayed. Room was not very appealing. Seemed more like a halfway house than a hotel. Building is in dire need of updating and remodeling
Se hospedó 5 noches en mayo de 2024
Respuesta de General Manager, el 12 may. 2024
Dear Mai,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

2/10 Terrible

Jaclyn

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager , el 4 may. 2024
Dear Jaclyn,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 Terrible

Kris

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The fire alarm is hanging from ceiling clearly not functioning. The floors in the hall feel like you will fall through at any time. The carpet is worn and loose. Just a total dump. However the bed was comfortable. Also only 1 outlet by the bed so we could not use our cpap machine and charge our phone at the same time.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager , el 3 may. 2024
Dear Kris,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Jozey

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Paid for room, my son checked in. They charged my account AFTER Expedia already did. I called to find out why. Person on phone was rude and condescending. Tried saying the Expedia charge was declined when in fact the charge cleared my bank account. So now at this point I have paid for the room twice. I asked them to resolve this issue however they banged on my son's door at 10:30 pm and told him he had 15 minutes to leave or the police would be called. This terrified him as he had no idea what was happening. I called police as I felt that the motel people were being fraudulent with me. Police told them to return my money. They have not yet
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Dear Jozey,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 Terrible

mary

Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 13 may. 2024
Dear Mary,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excelente

Billie, Aitkin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice great price
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
Dear Billie,Thank you for staying with us at Econo Lodge North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Katelin

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beds are uncomfortable, downpayment seems to be way to high for what your getting, overall it’s whatever I guess. Probably wouldn’t stay here again. Was fine for just the night.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 19 abr. 2024
Dear Katelin,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bueno

Keisha Jo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Keisha,It was great to have you staying with us at Econo Lodge North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Terrible

June

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Couldnt get wi-fi. No outlets to plug things in. Mattress has dent in middle couldn't stay on one side. Rude managers Couldn't Understand them
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear June,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excelente

Barbara

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 17 mar. 2024
Dear Barbara,We loved having you stay with us at Econo Lodge North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Aceptable

Jeanette

Viaje familiar
No le gustó: Servicio y personal
The room was really nice and clean, the beds were comfortable, the breakfast was really good. the only thing that was wrong was the stairs to get to the room. At 81, it was difficult taking all our bags up those stairs. My husband had a very hard time going up the stairs, and could not help me with the bags.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 15 mar. 2024
Dear Jeanette,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excelente

Pawel

Le gustó: Limpieza y condiciones de la propiedad
Nice
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 13 mar. 2024
Dear Pawel,It was great to have you staying with us at Econo Lodge North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Aceptable

Rachel

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Dear Rachel,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Dayton

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Dear Dayton,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Aceptable

Tko

Viaje familiar
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 6 mar. 2024
Dear Tko,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 Terrible

Jeremiah

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 26 feb. 2024
Dear Jeremiah,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excelente

steve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Dear Steve,Thank you for staying with us at Econo Lodge North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excelente

Tiffany

Se hospedó 7 noches en febrero de 2024
Respuesta de General Manager, el 21 mar. 2024
Dear Tiffany,Thank you for choosing us at Econo Lodge North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Bueno

Carol

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 19 feb. 2024
Dear Carol,Thank you for staying with us at Econo Lodge North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Malo

Barb

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 16 feb. 2024
Dear Barb,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excelente

Tiffany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 14 feb. 2024
Dear Tiffany,It was great to have you staying with us at Econo Lodge North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Aceptable

Laurel

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
There was just a very basic breakfast in the morning, nothing special. The room was small but nice.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 1 feb. 2024
Dear Laurel,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excelente

Aimee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice cozy rooms. Will stay again!
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 14 ene. 2024
Dear Aimee,We loved having you stay with us at Econo Lodge North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 10 ene. 2024
Dear William,It was great to have you staying with us at Econo Lodge North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Terrible

Tiron

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a nasty and dirty hotel . It was the worst hotel experience I’ve had.
Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager, el 9 ene. 2024
Dear Tiron,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager, el 8 ene. 2024
Dear Guest,Thank you for staying with us at Econo Lodge North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Aceptable

Tko

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed the friendly staff.clean and. Safe
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 31 ene. 2024
Dear Guest,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 Terrible

Shari

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Only good thing was the price
Horrible stay. Receptionists was not friendly and seemed more interested in talking on the phone. No wifi code provided, difficulty with microwave and clock not plugged in. Bed was not comfortable and security of back door was absent.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 21 dic. 2023
Dear Shari,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

6/10 Aceptable

Jeffrey, Cataldo

Viaje de negocios
Le gustó: Servicios
No le gustó: Limpieza
The hallway carpets haven't been changed in at least a decade. They are dirty and even the padding is obviously deteriorate and smells moldy. The rooms have newer laminate flooring. The rooms are dated few Power options for charging devices. The mattress is adequate for a one night stay. Had a smoking room and you could tell they clean but again only adequate. The bathroom was clean but again adequate. Replace the carpets, especially the stairs they are a safety issue. As a one night stay the property is adequate but I wouldn't have stayed a second night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 5 dic. 2023
Dear Jeffrey,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Daniele

Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 14 dic. 2023
Dear Daniele,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 Bueno

Jeff

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 22 nov. 2023
Dear Jeff,It was great to have you staying with us at Econo Lodge North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Aceptable

Gordon L

Viaje en grupo
When we checked in the room smelled like mildew. Found it was the shower curtain. Exchanged for a clean one. As was letting the room air out by opening windows. Realized the window was installed wrong and didn't lock...was hard to communicate with staff...
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 17 nov. 2023
Dear Gordon,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Kayla

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Our toilet was leaking that building needs major upgrades it felt like we were gonna fall through the floors on second floor in the hallways
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 13 nov. 2023
Dear Kayla,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Malo

Mike

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Filthy
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 14 nov. 2023
Dear Mike,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Malo

Samantha

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Odd smells.
It took a staff member an extremely long time to come to the front desk and when they did they were very hard to understand and unfriendly. This place did not feel welcoming at all from the moment we walked in. It is extremely dated. Once we got to our room it smelled very strongly of bug spray which had us concerned. The water pressure sucked. The pool smelled strange. The beds and linens were no where near comfortable. Overall not the worst experience but i expected more for what we paid.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 12 nov. 2023
Dear Samantha,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

4/10 Malo

Heather

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Saw a drug deal in the parking lot when checking in . The breakfast was horrible so not worth the cost at all the room very outdated the hot tub wasn’t even warm
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 12 nov. 2023
Dear Heather,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

2/10 Terrible

Klaire

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The comforter on the bed was stained and there were holes all over it from cigarette burns and other holes. Things written in sharpie on the bed sheets. Didn’t even sleep in the bed. slept on top with our own blankets. Very interesting odor throughout the whole building. Broken glass all over the parking lot. Needed to put a $100 deposit plus the cost per night for a dog. When I asked for a receipt when checking out I had to wait for ten minutes to receive it. Will never be staying here again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 11 nov. 2023
Dear Klaire,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 Terrible

Lonnie

Viaje en grupo
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Poor service. Not updated, dirty.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 9 nov. 2023
Dear Lonnie,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved the laminent flooring instead of carpet!
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 7 nov. 2023
Dear John,We loved having you stay with us at Econo Lodge North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Bueno

Dale

Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Dear Dale,We loved having you stay with us at Econo Lodge North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Bueno

Eloise

Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 5 nov. 2023
Dear Eloise,We loved having you stay with us at Econo Lodge North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager