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Opiniones de Hampton Inn & Suites Providence/Smithfield

3 out of 5
Hampton Inn & Suites Providence/Smithfield
945 Douglas Pike, Smithfield, RI

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 551 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 256 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 77 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 60 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 57 de 1001 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El desayuno lo terminan a las 9am fue lo único deben de ser como los demás horarios a las 10am ,lo demás está todo muy bien
Se hospedó 1 noche en enero de 2024
Respuesta de Jennifer, FOM, el 11 ene. 2024
Good afternoon LuisThank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores! We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back during your future travels.

10/10 Excelente

Wilnelia, Fajardo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encantó el hotel
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jennifer, el 10 dic. 2023
Good evening Wilnelia,Thank you for taking the time to submit a survey on your recent stay with us. We are happy to hear you enjoyed your stay and loved the hotel. We look forward to welcoming you back!Jennifer, FOM

2/10 Terrible

JORDANA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Osvaldo

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en julio de 2023
Respuesta de Alicia, el 4 ago. 2023
Hello Osvaldo!Thank you for staying with us and providing feedback! Please allow us the chance to WOW you next time!

4/10 Malo

Magdalena

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No hay housekiping, ósea no te hacen el aseo. Había muchísimo ruido. El desayuno espantoso Y si necesitas toallas limpias tienes que bajar por ellas al lobby
Respuesta de Ashley, el 25 mar. 2023
Thank you for taking the time to complete our questionnaire regarding your recent visit to our hotel. These questionnaires provide us with a great deal of valuable feedback.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Pésima idea que solo hacen limpieza de habitación después de 5 noches
Se hospedó 3 noches en marzo de 2023
Respuesta de Ashley, el 25 mar. 2023
Thank you for taking the time to complete our questionnaire regarding your recent visit to our hotel. These questionnaires provide us with a great deal of valuable feedback.

8/10 Bueno

Ana

Se hospedó 3 noches en marzo de 2023
Respuesta de Ashley, el 8 abr. 2023
Thank you so much for your feedback regarding your recent stay with us. Your feedback is extremely important to us.

10/10 Excelente

Rosendo

Se hospedó 1 noche en marzo de 2023
Respuesta de Ashley, el 22 mar. 2023
I was excited to hear that you enjoyed your stay with us.

10/10 Excelente

Leyla

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Ashley, el 29 ene. 2023
I was excited to hear that you enjoyed your stay with us.

10/10 Excelente

Steffani

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Descanso Placentero y silencioso.
Se hospedó 1 noche en enero de 2023
Respuesta de Ashley, el 9 ene. 2023
I was excited to hear that you enjoyed your stay with us.

4/10 Malo

Frank

Se hospedó 1 noche en abril de 2022

10/10 Excelente

german

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen hotel
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

KARINA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en abril de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2021

2/10 Terrible

ANA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

anahi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Mikko

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hampton Inn is always something you can count on. Good service, clean and comfortable rooms and good location. This one has a bit limited surroundings but it did have a nice restaurant next door. Hampton Inns are our best partner when travelling long distances. Thank you!
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Joseph

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
Ok
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Leobardo

A very bad room
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Evan

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Richard, Queens

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything about this hotel was EXCELLENT. I have no complaints.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Caryl

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Easy check in. Clean rooms. Comfy beds.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 10 abr. 2024
We are happy you enjoyed your stay:) Thank you for staying with us!

10/10 Excelente

Izuhunwa, Jamaica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything they had to offer.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

4/10 Malo

Cotha

Viaje familiar
I have stayed here several and I’m disappointed this stay. The breakfast staff was friendly and very helpful and a good breakfast. Someone came into our room while we were out and went through our luggage that person took antibiotics from my bag. The hotel made a charge on my discover card and when I ask about it Maria the staff at the front dest was very rude when I left the desk she made a rude comment behind my back. I will not stay at this Hampton again.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Patrick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The people were nice and friendly. Room was big and had a comfortable bed
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Shigeo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Christin, el 22 feb. 2024
Thank you for taking the time to share your feedback!

6/10 Aceptable

Antonio

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
My kids loved it. The pool was good.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Wanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kids
neighbors up above us were very loud. must of had kids running around.
Se hospedó 2 noches en febrero de 2024
Respuesta de Christin Thomson, el 21 feb. 2024
I am very sorry you experienced a noise issue during your stay. Please accept my sincerest apologies for the inconvenience.

2/10 Terrible

Jayne

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennifer, FOM, el 13 feb. 2024
Good morning Jayne,Thank you for taking the time to submit a survey on your recent stay with us. We are sorry to hear that your stay was less than expected and hope you will give us the opportunity to make your stay more enjoyable in the future. If there is any feedback you would like to share please feel free to reach out to us.

10/10 Excelente

Kayjammel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Jennifer, FOM, el 6 feb. 2024
Good morning Kayjammel,Thank you for taking the time to complete a survey on our recent stay with us. We appreciate the high scores you gave us and we look forward to welcoming you back during your future travels.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jennifer, FOM, el 6 feb. 2024
Good morning Thomas,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores you gave us! We look forward to welcoming you back during your future travels.

10/10 Excelente

Nichole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Safe and quiet
Se hospedó 2 noches en enero de 2024
Respuesta de Jennifer, FOM, el 2 feb. 2024
Good afternoon NicholeThank you for taking the time to submit a survey on your recent stay with us. We are happy to hear that you enjoyed your stay! We look foirward to welcoming you back during your future travels.

10/10 Excelente

Pamela, Millington

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, plenty of quiet place to walk my dog.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jennifer, el 28 ene. 2024
Good morning Pamela,Thank you for time to submit a survey on your recent stay with us. We appreciate the high scores and happy to year you enjoyed your stay.We look forward to welcoming you back during your future travels.

10/10 Excelente

Jennifer, Culver City

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The stay was really nice and the rooms were really good quality so I was very satisfied
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jennifer, FOM, el 23 ene. 2024
Good afternoon Jennifer,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate you taking the time to share your feedback. We are happy to hear you found the rooms to be nice and that you enjoyed your stay. We look forward to welcoming you back during your future travels!

6/10 Aceptable

Peter

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
This property is starting to look a bit ‘tired’ and needs a refresh. The door locks don’t function properly, and you only get maid service every other day (what’s the point of staying in a hotel wo daily maid service?)
Se hospedó 3 noches en enero de 2024
Respuesta de Jennifer, FOM, el 23 ene. 2024
Good morning Peter,Thank you for taking the time to complete a survey on your recent stay with us. We appreciate your feedback and have shared your comments with the rest of our management team. We do value your comments and use all guest feedback to improve in areas mentioned. I do hope we will have the chance to welcome you back during your future travels.

8/10 Bueno

Kevin, Richmond Hill

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very clean and staff were very welcoming and polite. I just wish the TVs had streaming services available such as Netflix.
Se hospedó 4 noches en enero de 2024
Respuesta de Jennifer, FOM, el 22 ene. 2024
Good morning Kevin,Thank you for taking the time to complete a survey on your recent stay with us. We appreciate the high scores and your kind words about our staff. We have shared your feedback with the rest of our team. We look forward to welcoming you back during your future travels.

10/10 Excelente

kellie

Se hospedó 1 noche en enero de 2024
Respuesta de Jennifer, FOM, el 22 ene. 2024
Good morning KellieThank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and look forward to welcoming you back :)

10/10 Excelente

Carrie

Se hospedó 1 noche en enero de 2024
Respuesta de Jennifer, FOM, el 13 feb. 2024
Good morning Carrie,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and look forward to welcoming you back during your future travels.

10/10 Excelente

Kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great size room and very clean. Everything in working order and even the beds were comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de Jennifer, FOM, el 18 ene. 2024
Good afternoon, Kevin,Thank you for taking the time to complete a survey on your recent stay with us. We appreciate the high scores and we are happy to hear you found the rooms to be comfortable :) We look forward to welcoming you back!

2/10 Terrible

Eric

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Jennifer, FOM, el 18 ene. 2024
Good afternoon Eric,Thank you for taking the time to complete a survey on your recent stay with us. If there is any feedback you would like to share with us about your stay, or ways we could have made it more comfortable we welcome the opportunity. Thank you again!

10/10 Excelente

Robert

Viaje familiar
No issues - all was good
Se hospedó 2 noches en enero de 2024
Respuesta de Jennifer, FOM, el 18 ene. 2024
Good afternoon Robert,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and happy to hear you enjoyed your stay with us. We look forward to welcoming you back during your future travels.

10/10 Excelente

Pam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Jennifer, FOM, el 11 ene. 2024
Good afternoon PamThank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores! We look forward to welcoming you back during your next travels

10/10 Excelente

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband & I were very happy with our stay amazing & friendly staff very clean …. Room was very clean & confortable breakfast was also very good & fresh Hampton Inn is so worth the stay & priced so affordable will definitely recommend & will be staying again soon 🤗🤗
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jennifer, FOM, el 8 ene. 2024
Good afteroon Donna,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate your kind words and have shared with the rest of our team :) We are happy to hear you enjoyed your stay and enjoyed the room and breakfast! We look forward to welcoming you back during your future travels

10/10 Excelente

Courtney

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to get to, clean and safe.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jennifer, FOM, el 7 ene. 2024
Good afternoon CourtneyThank you for taking the time to submit a survey on your recent stay with us. We are happy to hear you enjoyed your stay. We look forward to welcoming you back.

10/10 Excelente

Mandy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable bed, friendly staff and great breakfast.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jennifer, FOM, el 2 feb. 2024
Good afternoon Mandy,Thank you for taking the time to submit a survey on your recent stay with us. We are happy to hear that you had a comfortable stay! Thank you for your kind words about our staff, we will pass this along to the rest of our team. We look forward to welcoming you back :)