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Opiniones de Hometown Inn Soddy Daisy

2 out of 5
Hometown Inn Soddy Daisy
222 W Sequoyah Access Rd, Soddy-Daisy, TN

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 50 de 181 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 61 de 181 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 181 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 181 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 181 opiniones" "

8.2/10

Limpieza

7.2/10

Servicio y personal

6.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Robert

I didn't like the fact of I booked a reservation and when get there he asked for a deposit and I just spent all the money I had on the room and the reason for getting the room was cause power outage do to tornado that ripped threw where I live and power was still out was no hot water for two days wanted a hot shower because had to next morning so basically person at counter told had to have deposit and I told him didn't have it so I tried to get on phone and see if could get it and couldn't so I went back in and told him id have to cancel and get refund and instead of cancelling the reservation his self so I could get my money back he told me I had to call Expedia so I called them next morning when woke up and they told me it was to late to get money back and that they could of cancelled my reservation before so could have got money back so basically instead of doing the right thing then stole my money cause they could of canceled it but didn't . So now I guess I'm hiring a lawyer to sew them
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Robert

Le gustó: Limpieza y servicio y personal
No breakfast included even though advertised and there’s a train out back that was loud all night long.
Se hospedó 3 noches en mayo de 2024
Respuesta de ANDY, el 7 may. 2024
Sorry for the inconvenience we don't advertise for breakfast right know sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Bueno

DEAN R.

Se hospedó 2 noches en febrero de 2024
Respuesta de Andy, el 22 abr. 2024
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 Aceptable

Patricia

No le gustó: Servicio y personal y comodidad de las habitaciones
Cheap but not worth it
The lady at the front desk had no personality. Rude to a point. Asked her if there was a room on the 1st floor due to my arthritis and the elevator was broken. she was very unhelpful. The $100 deposit they charge is ridiculous! Room was decently clean. Bed was hard. Room was non smoking, but really stank of smoke. Won’t stay her again. To me, customer service is huge.
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy, el 21 feb. 2024
Sorry for the inconvenience our hotel policy show under general deposit is required for 100.00 potential damages your reservation only paid for room and tax we don't have your credit card information our hotel show clearly for under deposit policy when everything is okay in room we fully refund for deposit for all our guest if anything wrong we always call guest before we charge Sorry for the inconvenience about elevator if we have limited room on first floor if we have not available at the time check inn sorry for front desk lady you have bad experience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 Aceptable

Jerimi

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy, el 21 feb. 2024
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 Excelente

Marguerite

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would stay again
The location was great for me because I had to go to different parts of the town so it was easy to get in and out
Se hospedó 2 noches en febrero de 2024
Respuesta de Andy, el 21 feb. 2024
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Malo

John

Le gustó: Limpieza
To close to r r track. And staff not friendly at all
Respuesta de ANDY, el 4 feb. 2024
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Bueno

neville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The room was a good size, The beds were comfortable. The coffee in the room was the best ever. There was a train that was close to the property but I was never woken by it. I actually got the best sleep I have had in 6 months
Se hospedó 1 noche en enero de 2024
Respuesta de Andy, el 10 ene. 2024
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Bueno

Timothy J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de ANDY, el 18 dic. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Bueno

Timothy J

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de ANDY, el 11 dic. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 Aceptable

Timothy J

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great for the money
Great for the money. No continental breakfast and elevator not working but overall, it was better than expected.
Se hospedó 1 noche en diciembre de 2023
Respuesta de ANDY, el 11 dic. 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Bueno

Jason

Se hospedó 1 noche en noviembre de 2023
Respuesta de ANDY, el 18 nov. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 Terrible

Cassie

Se hospedó 1 noche en noviembre de 2023
Respuesta de Andy, el 1 dic. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 Aceptable

Graham

Viaje de negocios
Se hospedó 1 noche en octubre de 2023
Respuesta de Andy, el 18 nov. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Bueno

Ellen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de ANDY, el 1 oct. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Bueno

Judy

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de ANDY, el 27 jul. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Bueno

Carol

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Some good, some not so much
I need a walker to get around, so i can't use stairs. The elevator was broken and there were only 2 functional rooms on the first floor. The owner switched some things around so we could stay on the 1st floor, which worked well. The train tracks were right beside the inn, and there were a lot of trains, but we got used to the noise. There was no breakfast, which was really annoying. The beds were pretty comfortable, and everything was very clean.
Se hospedó 3 noches en julio de 2023
Respuesta de Andy, el 20 jul. 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Bueno

Rand

Le gustó: Limpieza
A basic clean and comfortable motel. Everything one could need without extra frills. I will use this motel again.
Se hospedó 1 noche en julio de 2023
Respuesta de Andy, el 20 jul. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Bueno

Gretchen, Blountville

Se hospedó 1 noche en junio de 2023
Respuesta de Andy, el 20 jul. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 Terrible

Bradford

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
Worst hotel ever!!!
This was hands down the worst hotel that I have ever stayed in period! From the service to the furnishings, this place is a horrible hotel to stay in! The yound woman at the front desk was the foulest, rudest, most disrespectful woman that I have ever come across in all my years of travel, horrible, horrible person to have working the front desk of any hotel period! Never, NEVER STAY AT THIS PLACE AT ALL!!;;!!!
Se hospedó 1 noche en junio de 2023
Respuesta de Andy, el 20 jul. 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

4/10 Malo

Jasper

Se hospedó 2 noches en mayo de 2023
Respuesta de Andy, el 20 jul. 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

4/10 Malo

Breanna

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was a cockroach in the bathtub. When something was said, they brushed it off. Also pictures show a continental breakfast but there was nothing. Staff said they have never had one (pictures say otherwise)
Se hospedó 1 noche en abril de 2023
Respuesta de Andy, el 24 abr. 2023
Sorry for the inconvenience we don't advertise for breakfast right know Sorry for the you see pictures for breakfast we request to remove pictures they still not removed and we apologize for the inconvenience you find cockroaches in the bathtub we take care of the with pest control Sorry for the inconvenience you find our hotel we look forward to providing better service in the future. thank you for staying with usThank you

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
Very Basic.
This place stated COVID as the reason to have little to no desk service and no breakfast. The elevators were broken so all 2nd floor guests had to use the stairs. There were a bunch of half dead plants and a broken fridge just sitting out at the end of the hall. The room was at least clean and the ice machine and tv worked. As a stay it is as basic as basic can be with no hospitality. Also, a train passes by this property very often, and is very noisy.
Se hospedó 1 noche en abril de 2023
Respuesta de Andy, el 16 abr. 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 Aceptable

Ginny

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal y servicios
The woman who checked me in was SICK, coughing, sneezing and when I asked if she really needed to TOUCH my ID, she said "I don't have COVID!" I told her I wasn't scared of covid, I've had it three times, but this was ridiculous.! I'm sure we will be sick in a day or so, she should NOT have been working and sharing pens, etc. Very unfriendly asking if we had a pet and when I said no she said, a dog or a cat? like I was hiding one?!? Never stay there again!
Se hospedó 1 noche en febrero de 2023
Respuesta de ANDY, el 5 feb. 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excelente

Roman

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2023
Respuesta de ANDY, el 5 feb. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Malo

Debbie

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
They made us put down a $100 deposit, talk to rude staff threw glass window, elevators not working, No breakfast. NEVER STAY here $100 DEPOSIT???
Se hospedó 1 noche en enero de 2023
Respuesta de ANDY, el 5 feb. 2023
Sorry for the inconvenience our hotel policy show under general deposit is required for 100.00 potential damages your reservation only paid for room and tax we don't have your credit card information our hotel show clearly for under deposit policy when everything is okay in room we fully refund for deposit for all our guest if anything wrong we always call guest before we charge we don't have permission at moment for breakfast Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2023
Respuesta de ANDY, el 8 ene. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
I stay in lots of places, mostly name brand, but sometimes due to locations I go i have to occasionally stay in non-name brand types. This hotel, was good and was kept in good condition - the stay was good and i would stay there again if i traveled to the area for business again.
Se hospedó 4 noches en diciembre de 2022
Respuesta de ANDY, el 26 dic. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Malo

Peyton D.

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 5 noches en noviembre de 2022
Respuesta de ANDY, el 24 nov. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Bueno

Vanetta

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Very rude front desk! Elevator not working had to walk up stairs to second floor!
Se hospedó 1 noche en noviembre de 2022
Respuesta de ANDY, el 24 nov. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Bueno

Tamera

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
This hotel was extremely clean and comfortable. My only complaints woukd be there was no safety lock onthe door although it had a dead bolt. The phone did not work, the toilet seat was lose and the room smelled very musty, and ther was no light bulb in the desk lamp.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Andy, el 29 sept. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 Aceptable

Palaniappan

Le gustó: Servicio y personal
A breakfast given by the hotel would be nice.
Se hospedó 1 noche en julio de 2022
Respuesta de ANDY, el 21 ago. 2022
Sorry for the inconvenience we look forward to provide better service in the future. we don't have permission at moment thank you for staying with us Thank you

10/10 Excelente

bobby

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
It was great
Se hospedó 6 noches en julio de 2022
Respuesta de ANDY, el 21 ago. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 Terrible

Eric

No le gustó: Servicio y personal
It’s easy to be kind…
We simply did not stay … the employee was completely rude and we left.
Se hospedó 1 noche en julio de 2022
Respuesta de ANDY, el 6 jul. 2022
Dear Sir sorry for the inconvenience our employee explain for what is the check inn time and refund for your reservation we don't received any call for cancelation for your reservations you made reservations after midnight you can't check inn same night he explain to check inn time after 3.00pm if we don't received any cancelations we charge as no show sorry for the inconvenience we look forward to provide better service in the future. Thank you

6/10 Aceptable

john

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal y servicios
Ok for the night! But would not stay longer.
Se hospedó 1 noche en junio de 2022
Respuesta de ANDY, el 2 jul. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 Aceptable

Daryle, Lees Summit

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
Manager was not rude but not very friendly
Se hospedó 3 noches en junio de 2022
Respuesta de ANDY, el 2 jul. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excelente

Tamara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were very clean. I loved the safety of having to use your room door key to enter from the outside of the building as well as your room. Definitely would stay here again!
Se hospedó 3 noches en junio de 2022
Respuesta de ANDY, el 2 jul. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 Excelente

Samantha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
It was clean. The parking lot was very lit up, which is nice. The dead bolt on the door was broken off, but other than that, it was great!
Se hospedó 1 noche en junio de 2022
Respuesta de ANDY, el 2 jul. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Bueno

Alan

Se hospedó 1 noche en junio de 2022
Respuesta de ANDY, el 24 nov. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Malo

Sarah

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
Very clean but staff were very rude. No customer service skills at all.
Se hospedó 2 noches en mayo de 2022
Respuesta de ANDY, el 11 jun. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 Aceptable

Michael

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
It advertises for breakfast yet isn’t one. Stingy with their towels.
Se hospedó 3 noches en mayo de 2022
Respuesta de ANDY, el 13 jun. 2022
Sorry for the inconvenience we don't advertise for breakfast right know we look forward to provide better service in the future. thank you for staying with us Thank you

2/10 Terrible

Brian

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2022
Respuesta de ANDY, el 24 nov. 2022
Sorry for the inconvenience we don't advertise for breakfast right know we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Comfy bed. Very close to train but just turn the fan on, it helps drown it out.
Se hospedó 2 noches en mayo de 2022
Respuesta de ANDY, el 11 jun. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 Terrible

Cynthia, harrison

No le gustó: Servicio y personal
Property was sufficient for me need to get ready for a wedding and crash after but the front desk manager was so unfriendly. I gave you my dollars, the least you can do is be friendly. We are in the south after all. Came “early” at 2:30 instead of what is apparently the 3rd party booking checkin of 3. Big ordeal. This hotel has a massive prejudice against booking through outside sources apparently it’s through a different system for them so be prepared to be treated as a second class citizen for your audacity to to use a site like Expedia. Which I did because I’ve always had good experiences and two because booking direct online only allowed for a 2 night stay minimum. When I checked out it was the same gentleman who acted equally put out that I wanted to turn in my keys. And I literally said to him you know smiling and being nice sure goes a long way. He perked up and wished me a blessed day which was a much nicer conclusion but I very much dislike patronizing and business and being treated like I’m a bother for even being there.
Se hospedó 1 noche en mayo de 2022
Respuesta de ANDY, el 21 may. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excelente

Christepher

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A good place to stay. Nice clean rooms.
Se hospedó 2 noches en marzo de 2022
Respuesta de ANDY, el 8 abr. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 Excelente

Shannon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our stay. The place was very clean. Will stay there again on our next visit.
Se hospedó 1 noche en marzo de 2022
Respuesta de ANDY, el 30 mar. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Malo

Charles

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Hallways reeked of smoke. Room was right by the train tracks and was incredibly hard to sleep.
Se hospedó 1 noche en marzo de 2022
Respuesta de ANDY, el 30 mar. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excelente

Victor

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our place to stay while visiting family
It’s a small hotel in a small town but we were surprised to see the room so clean and good looking.
Se hospedó 1 noche en marzo de 2022
Respuesta de ANDY, el 30 mar. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Malo

Tamara

Se hospedó 1 noche en febrero de 2022
Respuesta de ANDY, el 21 feb. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 Excelente

Ronald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean older hotel. Nice staff but missed breakfast being served due to covid. Really enjoyed the stay!
Se hospedó 2 noches en febrero de 2022
Respuesta de ANDY, el 21 feb. 2022
Thanks for staying with us. We appreciate your feedback! Thank you