萨默塞特卡佩拉酒店集团

"Excellent"

"符合水準的旅館，自助早餐的多樣性挺好，但以這個旅館的名氣預期應該會有更好體驗..。"

"The wifi could only be well connected if I stayed in the hallway under the router."

"Two things for improvement: 1. The hotel asked us to input passport and credit card information beforehand for online checkin in a website that cannot be verified. This made people very uneasy about information security. However, the hotel replied that the online checkin was elective, but this was not stated in the email. 2. The instant heating water dispenser in the room could only deliver a fixed volume of 200ml at 27 and 98 degrees only. This was quite inconvenient. There was no way to stop water from dispensing once it started. We had trouble with making baby milk."

"凌晨時分大約三點至四點都有其他客人在敲其他房的住客，他們應該是一夥的，但是兩天時間也是在差不多的時間裏，影響睡眠，可能隔音比較差會聽到他們敲門聲，不關酒店的問題，應該是部份客人的素質問題，酒店服務員也很好."

"非常棒"

"Big room"

"感覺良好， 空間大， 舒適， 大致上都算乾淨， 第一天洗手盆塞左， 但第二日在沒通知客服下， 自然改善了， 唯獨房內冷氣， 怎樣調都不能調冷點， 有時好熱， 要開房內風扇， 會熱醒"

"We had a wonderful stay @Carlton Hotel. The room was clean and comfortable. Staffs are amazing and helpful. "