斯普林布兰区旅游套票 | 斯普林布兰区机票+酒店优惠低至 4 折

Room was clean, carpets on property could use upgrades. Valet staff was excellent in answering questions and very friendly. Parking garage nice especially because of all the storms in the area. Casino seemed very crowded and smoky. Food options limited. Would be nice if they could add a coffee option and light snacks options as not many in the area.

The hotel was in horrible condition while undergoing what they consider “renovations”. The carpet in the room was frayed, incomplete paint job and baseboards removed. The bathroom was dirty and food droppings on the floor. There was an odor of mildew and drywall mud inside the room, making it impossible to sleep. We ended up canceling the second night. Stay away from this hotel. Unacceptable and disgusting, I really think we should get a 100% refund. The hotel overall shouldn’t even be open while undergoing renovations.

I saw stains in my bedding and carpet looked dirty also saw a several big/giant cockroach in the 1st floor during breakfast. I think I also saw a mice.

It is a lovely hotel as far as the rooms and the decor. It’s clean. It’s comfortable. But it is some of the rudest staff I’ve ever encountered especially at a hotel that’s supposed to be higher caliber. And the food in the restaurant was almost inedible for dinner. But the staff and how they treated customers really made it a negative experience. We will not be back.