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Opiniones de Kewadin St. Ignace Hotel

3 out of 5
Kewadin St. Ignace Hotel
3015 Mackinac Trail, St Ignace, MI

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 326 de 788 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 280 de 788 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 788 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 50 de 788 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 788 opiniones" "

8.8/10

Limpieza

8.2/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Sheldon

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Ashley, el 10 may. 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Don

Viaje familiar
Nothing horrible, just very average. Rooms could use irons/ironing boards.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and the staff was very nice. We had fun and enjoyed our stay. Thank you very much.
Se hospedó 2 noches en abril de 2024
Respuesta de Ashley, el 30 abr. 2024
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

Joseph

Viaje familiar
Le gustó: Servicios
Check-in was smooth. The pool was nice and clean. Unfortunately, the fan/heater in the room was not working properly, Shut on and off repeatly every couple of minutes. The toliet kept making a shrill sound randomly. Lastly, there was a couple in the room next to us arguing loudly until 3:30 am. We tried calling the front desk to complain but there wasn't an answer.
Se hospedó 1 noche en abril de 2024
Respuesta de Ashley, el 3 may. 2024
We apologize for your experience. We appreciate your feedback.

10/10 Excelente

Christian, Vassar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property to stay at
Se hospedó 1 noche en marzo de 2024
Respuesta de Ashley, el 17 abr. 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Rhonda, Grayling

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For some reason, banging noise in.bathrooms coming from pipes whenever toilets were flushed. Not just in our rooms.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ashley, el 2 ene. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ashley, el 2 ene. 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Malo

SCOTT

No le gustó: Servicio y personal y servicios
The staff at hotel did not smile and acted weird about giving up towels for pool..Dining staff excellent.. Food average ..
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ashley, el 2 ene. 2024
Thank you for staying with us. We appreciate your feedback and will be addressing this with staff!

2/10 Terrible

Jacqueline

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Doreen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel! Enjoyed my stay. Quiet and comfortable. I had to leave before 8am and there was no coffee😭 My only complaint!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ashley, el 2 ene. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Jennifer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's very quiet for the 6 hours of we stayed. Basically, it was a lay over to sleep and it was the cheapest we were traveling to Houghton michigan
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ashley, el 2 ene. 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Irene

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ashley, el 2 ene. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Brenda St

Le gustó: Servicio y personal y condiciones de la propiedad
Friendly service. Quiet and clean rooms
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ashley, el 5 dic. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Karissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The gal that drove my boyfriend and I on the shuttle bus on 11/22/2023, was great! Front desk staff when we left on 11/23/2023 wasn't very nice or in a good mood. Overall, it was a great stay. We'll be back!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ashley, el 5 dic. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Dawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ashley, el 5 dic. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Allison

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel was clean and comfortable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ashley, el 5 dic. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Frank

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ashley, el 2 ene. 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Aceptable

Kelly

Le gustó: Limpieza y servicio y personal
Very Meh
Very average. Casino restaurant was way overpriced. The deli is far better. Had very little interaction with staff. They don't do any room refreshening during your stay but you can leave handy door hangers if you need fresh towels and whatnot. Toiletries are not great. Towels are woefully small. Price was ok.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Kim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy Stay
Room was clean, very nice, up to date. Staff friendly and helpful. Will be staying there again!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Dionysios

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

4/10 Malo

Michael

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointed is staff and safety of guest
The room was clean and comfortable. The casino smelled like smoke. Tried to go to the restaurant at 7:10 on Sunday morning sign says they open at 7am no staff there to seat us walked al the way to rear of restaurant and waited approx. 10 minutes. Walked to deli closed. Just trying to find coffee. Saw beverage area went there for coffee. Coffee machine reads not available. Walked away and ran into 2 men one looked to be a manager an voiced our complaint they really could have cared less. We went back to our room and decided to check out. On the way out I decided to loo at the fire extinguisher since I am a Fire Inspector and found that the fire extinguisher were last serviced in February of 2022 which means they are past due for servicing. This is a serious issue and shows that you do not care about your guest. I will never stay with you again or even visit the casino. I am also going to make sure the fire service is aware of the violation.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We will forward your concerns to the appropriate management. We appreciate your feedback!

8/10 Bueno

Deborah

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Staffing issues in restaurant. Sign of the times. But we would still stay there again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

6/10 Aceptable

Denise

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Staff at the front desk (when checking in) was rude. Staff in deli was rude, deli was dirty, we weren't able to sit at a table they were all dirty. Food was good. Staff at the front desk (when checking out) was much more friendly. We probably won't give this hotel another chance.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 15 nov. 2023
I apologize you had issues and we will address these issues with appropriate staff. Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

sue

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Aaron

Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

6/10 Aceptable

Karyn

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Mary, Cadillac

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 20 oct. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Joseph

Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 17 oct. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Ann marie, Sault Ste Marie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 17 oct. 2023
Thank you for staying with us. We appreciate your feedback!

6/10 Aceptable

Cathryn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was nice, although it was chilly in there, but I could barely sleep because the pillows were so uncomfortable and the smell of the cigarette smoke from the casino permeated everything. I had forgotten smoking is allowed in casinos.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 17 oct. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Keith, Cedar Springs

Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Dawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 17 oct. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Richard

Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Garry

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was OK,not great,clean,bed was good.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ashley, el 17 oct. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Michelle

Se hospedó 2 noches en octubre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Lorenia, Windsor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay for the money. Clean overall. Updated bathroom. Lots of parking. Parking lot well lit at night. Beautiful location.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ashley, el 17 oct. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Debora

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The lady at the front hotel check in desk, Manda, was not helpful at all. She never asked for my drivers license. She was very, very rude. She was not willing to help with my situation at all. So, I went along with her way. The next morning I called the front desk and spoke with Pam. Within 30 minutes Pam and her manager took care of my issue and I had an email from Expedia with a confirmation of my refund from Expedia. And we didn’t have to change rooms on our second night there. Pam and her manager were awesome! Manda was my only disappointment with Kewadin. Everything else was perfect.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ashley, el 17 oct. 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Melinda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
It was advertised online when I booked our room for a Mon and Tues nights that there was 2 restaurants and 2 bars. Only 1 bar was open with only 1 bartender and only 1 beer on tap. Only the little deli was open but not the bigger restaurant. Couldn't believe there was smoking allowed in casino. An ashtray at every machine. We are from Traverse City area and not use to that.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ashley, el 17 oct. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Martha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only thing that could of made our stay better was if the restaurant was open but it is closed on Monday and Tuesday. The room was clean and neat. The staff was very friendly and courteous. The pool area was nice and the water was great.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ashley, el 15 nov. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Cathy

Se hospedó 1 noche en septiembre de 2023
Respuesta de Ashley, el 17 oct. 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Roy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley, el 31 ago. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley, el 31 ago. 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Mary

Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley, el 31 ago. 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

Dale

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley, el 9 ago. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A weekend at the casino
Se hospedó 1 noche en julio de 2023
Respuesta de Ashley, el 4 ago. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

cierra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
We loved our stay at Kewadin! Every staff member was so nice and the entertainment was awesome! We'll be back!
Se hospedó 3 noches en julio de 2023
Respuesta de Ashley, el 4 ago. 2023
We are so happy to hear you had a great time during your stay! We appreciate your feedback!

8/10 Bueno

Kerry J

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our hotel room was very clean and we had a good view. When we got to the hotel we checked in, then went to the bar. The soda was flat from the guns, so my drink wasn’t good. For other drinks the bar didn’t have the right ingredients. Would not go back. Then we had dinner in the casino. Fries were cold, wraps were not good at all. I would not recommend eating there.
Se hospedó 2 noches en julio de 2023
Respuesta de Ashley, el 26 jul. 2023
I apologize for the issues you encountered during your stay, I will forward this to the correct management to address. We thank you for staying with and appreciate your feedback.

8/10 Bueno

brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en julio de 2023
Respuesta de Ashley, el 26 jul. 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

gina

Se hospedó 2 noches en julio de 2023
Respuesta de Ashley, el 26 jul. 2023
Thank you for staying with us. We appreciate your feedback!