Stapleton Vacations from $483

The front desk was very helpful. I’m sorry I don’t remember the gentleman’s name. Room was spacious and clean! Breakfast was great!

first off the place was very clean, but Place must be in the middle of a remodel. The lobby area looked very nice, very modern. Rooms were far from that. Clean that very dated. They were in the process of cleaning duct works in the air conditioning units. Which is making one hell of a racket when we checked in. But that ended briefly. Our sweet. The bathroom. Faucets. You needed a pipe wrench to move the hot. I called maintenance. Maintenance arrived relatively quickly. But obviously not a plumber. At a Canon WD40 and sprayed the heck out of the faucet which made it move slightly. My wife still couldn't operate it. And now the entire apartment snuck from the WD 40. Thank God we're leaving as the next morning they were going to shut the water off the building between. Eleven and three. Also, we booked this specifically because they had a bar and a restaurant. The BART was fine. Unfortunately the restaurant is getting a new menu so they were limited, very limited. Choices. Anything was written on a hand note. With about five items. Although the items were excellent. They weren't exactly what I was looking for. Also the staff. In the morning. As we were leaving the building. Gentlemen. Talk to a really cute lady. And completely ignored me twice as I walked past him. Speaking about that, what would be not a good morning, nothing. Now and the end of the year that would support a rate hike. This place at one time was beautiful. And maybe again. I don't recommend staying here.

The staff are absolutely amazing and super accommodating with my service animal. I can rave enough about the attention and care we received. My only complaint is that the pool was closed but really not even a blip on my radar.

Large spacious room with kitchen and living room space. Very friendly and helpful staff at reception and for breakfast service. Large, excellent diverse breakfast buffet, including things like salmon and the option to have a personal omelette ordered. Excellent central location at Broad Street, within walking distance to restaurants, pubs, and the Convention Center and River Walk. Free easy parking in front of the hotel in the parking zone along the center isle of Broad Street.

Checked in and went to our room and the bathtub was not clean had hair all in it. The drain was clogged in the sink. Told front desk and they put us in a different room.