Synergy Spa Tours

Clean room and check in was good

Pleas don’t book the apartment in this hotel. It’s not associated with the hotel services. The 2nd room has 3 beds all bed sheets were dirty. The has prior hair from guest before us. Behind the headboard I found a dirty t-shirt. Hall restroom tub was rusted and peeling, I was disgusted to see that. The other restroom still had a long hair in the tub. Sanitary is NOT a priority for the owner of this apartment. The price I paid for my 4 day was a steel. Also, beach gear was a laugh in the face. No beach chair, no wagon and the umbrella covered 1 person. I reached out to the person but never showed up with clean sheets. I had to invest in my stay detergent, sanitizing wipes, trash bags and toilet covers. Let me know forget to say, on my first stay the bottom of my feet was all black from the floors being super dirty. The only good thing of the place was the beach distance.

I stayed in the Ruby tower which is awesome. I did extend my stay one additional night which caused a slight issue. Checking out at 11am and into my new room which wasn't ready. I waited 3 hours and it still wasnt ready. i was put into an accessible room which i was fine with but it wasnt the same layout or view Id paid for. ( lesser room rate ). I didnt really care it was only one night but entering the room the smell of weed was very noticeable. Staying in Vegas you now have to expect this smell but in a room i wasnt to happy. I mentioned it to front desk but they still didnt have a room for me other that this one so i was stuck. The resort is really nice, beds super comfy, staff friendly, pool relaxing. I enjoy staying there and FREE PARKING !!!