9.6/10 Exceptional! (37 reviews)
We loved staying at Donatela resort. It is comparatively remote and not as busy as other resorts in Panglao, it was quite and enjoyable. We traveled with our two toddlers and the kids were always welcomed! The only negative thing about our stay was that one night for dinner we arrived on the later end, the hours at the paprika restaurant said it was open until 9pm, we came around 8:15 because our kids had a late nap from our country side tour. The entire time the wait staff was rushing us to complete the order, rushing us to eat, and rushed us to pay for the bill. When we left the restaurant it was 8:50pm. I know different countries have different customs, but typically as long as you order at last call you are not rushed because you are still within the time frame of the closure. I found it unacceptable for the amount of money we paid to be treated like that.
Other than that our stay was enjoyable. I would book again, but not loyal to coming to the resort again due to that one experience.
Reviewed on Apr 13, 2024
