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Opiniones de Present Moment Retreat

3 out of 5
Present Moment Retreat
Playa Troncones Mz 21 Lote 3, Emiliano Zapata, Troncones, GRO

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 9 de 14 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 2 de 14 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 14 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 14 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 14 opiniones" "

8.8/10

Limpieza

9.6/10

Servicio y personal

8.4/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mauricio

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bonito fin de semana
Muy bonito el hotel, la clase de yoga estuvo excelente
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Miguel, Queretaro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El restaurante tiene una magnifica vista al mar. El cuarto esta hermoso! El acceso a la playa casi privada es unico. Las clases de yoga son excelentes. La atencion del restaurante gracias a Manuel por la tarde te hace sentir como el unico huesped. Si estas eres de los que quiere dejar todo bajo llave el cuarto es abierto asi es que consideralo para llevar cosas por las que no te preocupes
Se hospedó 2 noches en noviembre de 2020
Respuesta de Vicki, el 1 dic. 2020
¡Hola Miguel! ¡Muchas gracias por las palabras amables! Me aseguraré de transmitirlos al equipo. Fue un placer conocerte y esperamos volver a compartir el espacio contigo pronto. ¡Brillar!

6/10 Aceptable

Mauricio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Positivo: (i) ubicación extraordinaria; (ii) personal muy amable; (iii) comida deliciosa. Negativo: (i) injustificadamente caro. El hotel no está a la altura de los precios que cobra; (ii) las camas debieran ser king size; (iii) hay mucho ruido en las noches y mañanas; (iv) servicio en restaurante extremadamente lento. Hace falta personal; (v) no hay servicio de bebidas y alimentos en playa; (vi) faltan ingredientes continuamente en restaurante; (vii) agua caliente en regaderas no es constante; (viii) amenidades de baño muy pobres.
Se hospedó 4 noches en diciembre de 2018
Respuesta de Taylor, el 12 ene. 2019
Good Afternoon Mauricio, Thank you very much for your feedback, please know that it has been received well and will utilize the points outlined in your message to make the corresponding improvements. I really appreciate that you took the time to compose such a well laid out email and that you chose to contact us directly. Thank you, and Happy New Year! Taylor

10/10 Excelente

Renee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place for solo travelers
Just as advertised and pictured, a lovely small boutique resort. I traveled by myself and felt very welcomed by staff and it was easy to meet the other guests. All staff were very friendly, professional, accommodating, and remembered my name after the first introduction. Restaurant options were fantastic, fresh, and nicely presented. I loved starting each day with a juice, then yoga and a then smoothie. Easy menu for gluten/dairy free lifestyles. Loved yoga on the platform looking out over the beach and ocean. I stayed in an open air bungalow, and it was very hot during the October days/nights, but they offered me a fan to use while sleeping which was needed. It's a perfect place to slow down, relax, and have a healthy body, mind and soul vacation. I would definitely go back again.
Se hospedó 7 noches en octubre de 2021
Respuesta de Present Moment Retreat , el 15 nov. 2021
Hello Renee! Thank you so much for the kind words! I'll make certain to relay them to the team. It was a pleasure meeting you and sharing space with you. We hope to have the opportunity to host you again soon.  Shine on!

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
Se hospedó 3 noches en agosto de 2021
Respuesta de Present Moment Staff, el 10 ago. 2021
Thank you so much for staying with us! It was a pleasure meeting you and we hope to share the space with you again soon. Shine on!

10/10 Excelente

Julian, Corona Ca

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
If you want to know the truth Everything everything is espectacular
Se hospedó 1 noche en octubre de 2020
Respuesta de Present Moment Retreat, el 12 oct. 2020
Amazing! Thank you so much for the kind words! It was such a pleasure having you here and I'll make certain to relay your comments to the team. We hope to share the space with you again very soon. Shine on

10/10 Excelente

CAROLYN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The space is so beautiful and well kept. The staff are excellent. I highly recommend!
Se hospedó 2 noches en noviembre de 2019
Respuesta de Ryan, el 22 nov. 2019
Thank you so much Carolyn for taking the time to share these kind words! I'll make certain to relay them to the team. It was a pleasure meeting you and we hope to share the space with you again soon. Love & Light from the Present Moment!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very organic, low key, beautiful bungalow setting on the ocean. No signs of large tourism - in fact, it was very much local. The air conditioned suite was incredible and beautifully decorated in the local manner. The yoga Studio was the most beautiful I've ever seen - - beautiful open wood platform with billowing white curtains and festive ceiling looking directly at the ocean and waves crashing. The restaurant also has perfect views of the ocean. Very well maintained and sustainable with local vegetation and wood work. ALL of the staff was INCREDIBLE. I felt like I was family. The massages on the beach, the yoga - everything felt like a sanctuary. The food was delicious and all organic. There are also great excursions that I went on alone and felt very safe and it was just magical - horseback riding on the beach at sunset, hiking up into the forest to an old omeca cave, releasing baby turtles into the ocean.... Abigail the yoga, meditation and massage therapist was the BEST I've ever had. Amazing spirit. Nadia (the manager) was so helpful and truly excited for my experience and all of the kitchen and open air dining restaurant was incredible. I WILL be going back! I miss it already. (Note: You must be ok with a rural setting and a sense of exploration (if you choose) here). The locals were so helpful and genuinely happy to help in any way. Felt very safe and secure. My new happy place!!!
Se hospedó 6 noches en julio de 2019
Respuesta de Ryan, el 23 jul. 2019
Thank you so much for the kind words! I'll make certain to relay them to the team. It was a pleasure meeting you and we hope to share the space with you again soon. Shine on!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2019
Respuesta de Ryan, el 19 jun. 2019
Thank you so much for taking the time to leave us a review. We appreciate all feedback and hope to share this beautiful space with you again soon!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is great, food is very good and activities very professional, I had a great Physiotherapy session, massage and Yoga
Se hospedó 6 noches en diciembre de 2018
Respuesta de Ryan, el 4 mar. 2019
Thank you so much for taking a moment to leave us a review. We truly appreciate it! We wish you all the best and hope to share our beautiful space with you again soon. Namaste

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome location, very well designed accommodations laid out on a compact resort property, extremely well kept and designed gardens, good options for sun or shade lounging, nice pool, quality yoga instructors, impressive & innovative, fresh and healthy multi-option food menu, however sometimes, inconsistent and long waits for evening meal preparation. Authentic, good mix of guests. Relatively high staff to guest ratio
Se hospedó 10 noches en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2018

6/10 Aceptable

Eduardo A

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
One travel site listed fantastic reviews for this hotel and they were not necessarily wrong. For a holiday romantic trip I would pick something a little more posh next time. The staff was friendly and the on site restaurant is top notch. The amenities are seriously lacking for a beach front property and the general feel is a more rustic surfer village vibe versus a stylish beach resort. Good yoga several times a day and three masseuse stations allow for relaxation. Not all rooms have air conditioning, a lot of open air spaces mean one has to be used to insects (such as the tarantula in the restroom). For the cost of this property one can treat themselves to a little more refined experience and still get a local vibe.

10/10 Excelente

Jane, North Dakota

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A unique experience. Superior, yet simple beauty.
I have roughed it in the Amazon and stayed in posh "tents" in Africa....this is something in between. The grounds are immaculate and I was pleasantly surprised to have my suitcase brought to a large, open-air, palapa-style room, before I had even found the front desk. I felt like I had stumbled into the style of vacation I see in the movies, but never can afford in reality. Mosquito nets graced the beds but were never *really* needed. Colorful wool rugs accent the floors and although their is room to store you belongings the room still felt spacious and free-flowing. The shower is divine. I would always prefer a bit more lighting for personal grooming but I got along fine, contact lenses and all. While the food is not inexpensive, it is top-notch and mouth-watering. The entire staff is very hard-working, kind and generous and they seem to be treated as family. Meditation and yoga activities go on throughout the day and there is something for everyone. My only wish would have been for a bit of music to be quietly played in the restaurant while no practices were going on. At least occasionally. They did have fun music in the evenings, either live or the staff's. I would also warn those travelers that are used to sleeping in complete quiet to bring earplugs! Although the rooms are set back from the ocean, you are still hearing the waves quite well. I should have thought ahead and was a little surprised at how much that aspect affected my sleep!