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Opiniones de Troy Motel

2.5 out of 5
Troy Motel
16 Motel Rd, Troy, PA

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 11 de 65 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 22 de 65 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 12 de 65 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 65 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 65 opiniones" "

7.0/10

Limpieza

7.4/10

Servicio y personal

4.6/10

Servicios

6.2/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Neil

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room/BR was clean, staff very friendly. Room included a fridge, microwave and free wifi.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Morgan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en noviembre de 2023

4/10 Malo

Cynthia

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Booked for 3 nights, only stayed for 1. Wifi connection was horrible. They did move an extender closer to our room but it didn't help for long. The draw to making this motel choice was the "Family Room" which had 3 beds so we each had our own bed, although equally HARD AS THE FLOOR! It was OVERPRICED for what it was.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Brandon

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Overall a quick little stop with a normal motel vibe - efficient and comfortable. Saved $ -
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

James

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Meghan

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
It was clean enough. The female employee at the desk was friendly and kind. It’s old. It’s not updated. The carpet is pretty gross and the room smelled funny but it is a typical small town motel in the middle of nowhere. It was fine for my stay.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Laura

Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Derrick

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Curb appeal needs work. Road noise was noticeable. Room was very clean, staff very helpful, nice people. Overall, good value for the price.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Robert

Le gustó: Servicio y personal
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

william

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Murugesan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice stay with family along with two kids. This hotel is in hill. It was clean maintained. Inside room have tv, refrigerator, owan, ac/heater and table. Easy check in and check out
Se hospedó 1 noche en agosto de 2023
Respuesta de Chris, el 26 ago. 2023
Thanks for the great review! Customer satisfaction is what we strive for. It was a pleasure having you stay with us and hope you come back in the future!

6/10 Aceptable

Donald

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
We were visiting the PA Grand Canyon, but had trouble finding a place as it was a last minute decision on a weekend. Work in progress, as it's under new management. Not bad for price. Bathroom was clean, water pressure was phenomenal with nice hot water. It could use better lighting and exhaust fan didn't work. Overall it was clean, although the bedding should be replaced. Beds and pillows were not very comfortable, but we survived the 2 nights there. It does appear they are fixing things up. If it weren't for the uncomfortable sleeping conditions, I would recommend for the price. Afterall, that is your main purpose for being there. If you are one that can sleep on anything, then it may be worth it for you.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

CHARLES

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
It was a nice and quiet place. Rooms were a little old But it worked fine for us.
Se hospedó 1 noche en agosto de 2023
Respuesta de Meg , el 12 ago. 2023
Thanks for your review Charles ! It was a pleasure meeting you . Book with us anytime.

8/10 Bueno

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location because of small town
Se hospedó 3 noches en julio de 2023

4/10 Malo

Nancy L

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
No grab bars no non slip safety strips in tub/shower. Not adequate towels etc. no soap.
Se hospedó 3 noches en agosto de 2023
Respuesta de Megan , el 11 ago. 2023
We do provide some rooms that have some grab bars in the showers . Please just request for that. The soap is all in one bottles , that's what we have been providing for guests. Thank you for staying with us .

8/10 Bueno

Brian

Le gustó: Limpieza y servicio y personal
Hotel is a little dated but clean with plenty of hot watet.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Daniel

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Eric

Le gustó: Limpieza y servicio y personal
The manager was amazing and extremely pleasant, the rooms were clean. And I did not hear a single thing from outside the entire stay. The only issue I have was the air conditioning in my room was not working correctly. It is a cheap motel, but the staff easily makes up for its lack of nearby amenities. When I need to return I will be using this motel again.
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy, el 28 jun. 2023
Thank you for your feedback and we really appreciate. We look forward to see you again.

10/10 Excelente

William H

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
We had a late check in a they waited for us . The gentleman was very polite and couldn’t have been nicer
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy, el 28 jun. 2023
Thank you for your feedback. we really appreciate and looking forward to see you again.

10/10 Excelente

Ronald

Viaje de negocios
Le gustó: Limpieza
Everything was great great greeting for checking in room i loved it and i would come back again no problem reasonable rates
Se hospedó 1 noche en junio de 2023
Respuesta de Megan , el 20 jun. 2023
It was nice to have you !

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en junio de 2023
Respuesta de Megan , el 10 jun. 2023
Glad you had a decent stay Bob . Hope to see you again.

4/10 Malo

kelly

Viaje familiar
No le gustó: Limpieza
It was gross, there was no vents on the air conditioning. The whole room smelled like mold, we all woke up congested. The towels had hair on them and the bathroom was filthy. The door wouldn't lock. The staff was nice and the price wasnt too bad. Coffee had mold sitting on top in the office.
Se hospedó 1 noche en mayo de 2023
Respuesta de Management , el 31 may. 2023
So sorry you did not enjoy your stay . The motel is definitely older . We are updating as much as possible . The interest in the coffee pot wasn’t mentioned at checkin . It was a little science project . Hope you have a great day !

8/10 Bueno

Natalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place to stay
The staff was very nice and friendly it was easy to find and they had no problem with us having our dog with us beds were comfortable and clean eveything work well. Would use again if I were in the area
Se hospedó 1 noche en febrero de 2023
Respuesta de Management , el 22 feb. 2023
Thank you for your review . We look forward to having you again in the future .

6/10 Aceptable

Rachel

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
It was pretty good for the area if you need to crash a couple nights. The in window heat unit is odd but it works well. The bathroom and shower were clean. The sheets were alright there was a burn hole in one lol. There were rarely people at the desk so we dodnt have a TV remote the whole stay cause I didnt care enough ti hunt down the staff. The staff also dont explain anything and are probably not the best group for a customer service job. The man who checked me in at night in his pjs and no shoes was more pleasant than who i presume is the owner woman that definitely seemed wacked upon checkout.
Respuesta de Megan , el 24 ene. 2023
Thank you for letting us know about the TV remote . Another one will be added to the room . Thank you for the review Rachel .

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
It's old fashioned, but good enough for a short stay.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Management , el 2 dic. 2022
Thank you for your review :)

2/10 Terrible

Zhanna

6/10 Aceptable

Tyrell

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Affordable is the only thibg pretty good with this place and the staff. But the wifi is pretty bad.
Se hospedó 1 noche en octubre de 2022
Respuesta de Meg, el 12 oct. 2022
Thank you for your honest review Tyrell. Sorry about the Wifi issue . Hope to see you again.

6/10 Aceptable

Charlotte

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We rested well.
Clerk was friendly. I chose this hotel because it was pet friendly. Well,the extra 30. Made it unfriendly. Should be posted that pets cost $30. Extra.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Meg, el 4 oct. 2022
Thank you for staying with us Charlotte . I will Double check and make sure the animal Fee is posted.

8/10 Bueno

Zach

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was nice place was clean just what i needed
Se hospedó 2 noches en agosto de 2022
Respuesta de Meg , el 23 ago. 2022
Thanks so much for the review Zach !! :)

8/10 Bueno

Steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really didn't have any complaints about my stay. I didn't need anything fancy. I just needed someplace to stay overnight that met my basic needs: (secure, heat/ac, bed & bathroom facilities). I didn't really need a tv, wi-fi ( although they had these) or telephone; just someplace to stay the night. The staff was very friendly and helpful & even let me check in a little early. I was very happy with my acommendations.
Se hospedó 1 noche en agosto de 2022
Respuesta de Megan , el 17 ago. 2022
Thank you Steven ! Glad you were able to get some rest.

10/10 Excelente

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de Megan, el 11 ago. 2022
Thank you Ann.

8/10 Bueno

Scott

It was a better experience than I thought it would be. It’s old and in need of updating but clean and everything worked, T.V., fridge,microwave, etc.
Se hospedó 1 noche en junio de 2022
Respuesta de Nancy, el 2 ago. 2022
We will do our best to update all old items. Thank you for your review.

2/10 Terrible

Janusz

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Dirty ,nasty
Se hospedó 1 noche en mayo de 2022
Respuesta de Meg, el 11 ago. 2022
I'm very sorry to hear about your bad experience. Hopefully we can make it right with you in the future.

4/10 Malo

Brooklyn

Se hospedó 2 noches en abril de 2022
Respuesta de Troy Motel Team, el 3 may. 2022
Thank you for your feedback. Troy motel is keep improving guest relation and needs. Please visit us again.

4/10 Malo

Jack

No le gustó: Limpieza, servicios, condiciones de la propiedad
Just not a nice place
Se hospedó 1 noche en diciembre de 2021
Respuesta de troy inn, el 7 dic. 2021
thank you for coming

4/10 Malo

Gerald

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Outdated, rundown and noisy.
Se hospedó 1 noche en octubre de 2021
Respuesta de troy inn, el 7 dic. 2021
Thank u for coming

4/10 Malo

Troy

Se hospedó 2 noches en agosto de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
It was fine. No wifi signal, but that was sort of expected. The hotel is older, but it was ok to sleep there
Se hospedó 4 noches en agosto de 2021
Respuesta de Troy Motel, el 3 oct. 2021
Thank you for your response. We will improve our amenities.

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Meg, el 11 ago. 2022
Thanks so much Linda for the 10 out of 10 ! Glad you enjoyed your stay.

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nasty very bad don't ever plan on going back. Filthy ac don't work everything just crap
Se hospedó 7 noches en julio de 2021
Respuesta de Management , el 11 ago. 2022
Maybe we can make this a better stay for you in the near future.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The property was convenient to the Fair Grounds that we were attending There was a lot of ''Fixing up'' that the property needed. Dirty carpets, broken A/C, No working Fire alarm, However, we did not come upon Bed Bugs or other such critters, for which we were Grateful.
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, comfortable, & Cheap
Good and comforting hotel and a great price.
Se hospedó 2 noches en julio de 2021

4/10 Malo

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
I love that my towels are so soft! When I asked to to check the tv coz it’s not working they checked them right away! It was not a flat screen tv & the picture was blurry! When we arrived in our room there’s a stale smell. When husband open the toilet to use it, there was cigarette butts in it! Our room is a non- smoking room! So, that said it was not clean very well. Found some black ants, small flies & spider (1). The motel needs a lot of remodeling, fixing! I should have read the reviews b4 booking! My fault! I don’t recommend it to any of my friends!
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Roy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Was ok
Se hospedó 1 noche en septiembre de 2020

2/10 Terrible

Becky, Dawsonville Ga.

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You do not need to book the rooms at this time down motel at the prices I paid the towels were very old and tattered the sheets did not stay in place there was no breakfast as said on sign
Se hospedó 1 noche en septiembre de 2020

2/10 Terrible

Lisa

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible no tv or WiFi beds were filthy
Se hospedó 2 noches en agosto de 2020

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en septiembre de 2020

8/10 Bueno

Jerry

Viaje familiar
Le gustó: Limpieza
Se hospedó 2 noches en julio de 2020

2/10 Terrible

Leslie, Bangor PA

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tried to call the number on site and no one answers. When I arrived no one was there. Total impression that this is nothing but a flea bag motel. Do NOT go here.
Se hospedó 1 noche en julio de 2020

6/10 Aceptable

Cliente verificado

Viaje familiar
It was fairly clean. Definitely not 2 double beds. More like a double and a twin! Smelled like stale smoke, for a 'non smoking' room!
Se hospedó 1 noche en diciembre de 2019