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Opiniones de Quality Inn Union City US 51

2.5 out of 5
Quality Inn Union City US 51
2201 W Reelfoot Ave, Union City, TN

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 177 de 366 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 130 de 366 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 31 de 366 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 366 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 366 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Juan

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Samantha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk staff was amazing over all of the best places I've ever stayed
Se hospedó 4 noches en mayo de 2024

4/10 Malo

Hadley

Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 24 may. 2024
We apologize for any problems with your stay. We strive to provide each guest with clean and comfortable accommodations. We hope you will give us another chance in the future to exceed your expectations.

4/10 Malo

Jessica

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I was uncomfortable staying in the room because it was dirty.
Se hospedó 1 noche en abril de 2024
Respuesta de General , el 24 abr. 2024
We apologize for the condition of your stay. Please know we are making the necessary changes to make the rooms pleasant and clean for our guest. We hope you will give us another try in the future. We appreciate you feedback.

4/10 Malo

james

Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 24 abr. 2024
We are sorry for any problems experienced druing your stay.

10/10 Excelente

Kathryn

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Friendly helpful staff. Room was very clean and bed comfortable
Se hospedó 4 noches en marzo de 2024
Respuesta de Sandy, el 18 mar. 2024
Thank you. Glad you enjoyed your stay. Hope to see you again soon.

10/10 Excelente

LaVonne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sandy, el 12 feb. 2024
Thank you so much for the review. So glad you enjoyed your stay with us.

4/10 Malo

Melanie

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Do not stay here! The outside is dirty and they are working on the rooms. There is trash and stuff all over the walkway to the rooms from the construction. The rooms are old and the carpet is horrible
Se hospedó 1 noche en enero de 2024
Respuesta de Bobbie Spurlock, el 9 ene. 2024
I am so sorry you had problems during your stay, we have been doing some updating, we are taking the carpet out of the rooms and replacing it with LVT Flooring. We just replaced the set of stairs on the front side of the hotel, I do apologize for any inconvenience the updating may have caused.

10/10 Excelente

Sarah

Se hospedó 1 noche en enero de 2024
Respuesta de Sandy, el 12 feb. 2024
Thank you for the review. Glad you enjoyed your stay.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
The carpets had stains and looked gross. We loved the shampoos and conditioners, free continental breakfast.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bobbie Spurlock, el 9 ene. 2024
I do apologize for any inconvenience you may have had during your stay with us. We are currently taking carpet out of the rooms and replacing it with LVT flooring, I believe this will look and be so much better. Again, I do apologize.

10/10 Excelente

Herman

Se hospedó 3 noches en diciembre de 2023
Respuesta de Sandy, el 12 feb. 2024
Thank you. Glad you enjoyed your stay.

8/10 Bueno

Roger

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sandy, el 26 dic. 2023
Thank you so much for the t rating. I am so glad you had a enjoyed your stay.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bobbie Spurlock, el 14 dic. 2023
Thank you so much for the great score, I am so glad you enjoyed your stay with us. I really appreciate the kind words.

10/10 Excelente

Ken

Se hospedó 2 noches en noviembre de 2023
Respuesta de Sandy, el 26 dic. 2023
Thank you so much for the great rating. I am so glad you had a great stay

10/10 Excelente

Darrell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sandy, el 26 dic. 2023
Thank you so much for the great rating. I am so glad you had a great stay.

6/10 Aceptable

Kelly

Se hospedó 5 noches en noviembre de 2023
Respuesta de Sandy, el 26 dic. 2023
I'm so sorry, you didn't enjoy your stay.

10/10 Excelente

Dawna

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Bobbie Spurlock, el 30 oct. 2023
Thank you so much for the great rating. I am so glad you had a great stay.

6/10 Aceptable

Pablo

Se hospedó 7 noches en octubre de 2023
Respuesta de Bobbie Spurlock, el 26 nov. 2023
Could you email me to let me know how we could have made your stay more enjoyable? Did you have any problems during your stay?

8/10 Bueno

Thomas

Se hospedó 1 noche en octubre de 2023
Respuesta de Sandy, el 23 oct. 2023
Thank you, glad you enjoyed your stay with us.

8/10 Bueno

Angelia

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Sandy, el 5 oct. 2023
Thank you for staying with us. Glad you enjoyed your stay.

10/10 Excelente

Donna, Atlanta

Se hospedó 7 noches en septiembre de 2023
Respuesta de Sandy, el 23 oct. 2023
Thank you, glad you enjoyed you stay.

10/10 Excelente

Earnest

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable
Comfy
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sandy, el 5 oct. 2023
So glad you enjoyed your stay.

2/10 Terrible

Presley

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was a breeze & the only reason for one star. We walked right into our room(217) and walked right back out. There were fluids of some sort on the walls and the room reeked of mold. The shower was clearly stained and in rough condition and the carpet was absolutely disgusting. We ended up calling a different hotel and staying at it instead. This hotel is too expensive for its poor quality. It needs updated very seriously. Also, due to the broken stairs we were advised we would have to walk around the building to access the elevator. This led to walking through a dark alley type hall and I felt very unsafe.
Se hospedó 1 noche en septiembre de 2023
Respuesta de sandy, el 12 sept. 2023
I'm so sorry we didn't meet your expectations, I will let our crew know.

10/10 Excelente

Janice

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly and helpful. The breakfast was great.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sandy, el 5 oct. 2023
thank you I will let the staff know.

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay all around will definitely be coming back
Se hospedó 2 noches en agosto de 2023
Respuesta de Sandy, el 5 oct. 2023
Thank you, William. Glad you enjoyed your stay.

6/10 Aceptable

Barbara

Viaje familiar
Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bobbie Spurlock, el 5 sept. 2023
I am so sorry that you had problems during your stay, anytime you are here please feel free to call me so that I can try to correct any issues that you have, I always want guests to have a great stay.

10/10 Excelente

Perry

Se hospedó 3 noches en agosto de 2023
Respuesta de Sandy, el 5 oct. 2023
Thank you for a great review!

4/10 Malo

Douglas

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Bobbie Spurlock, el 5 sept. 2023
Anytime you stay with us and have any problems please feel free to contact me so that we can correct any issues you have, I always want guests to have a great stay.

8/10 Bueno

ben

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel rooms need to be upgraded.At least new sheets. Experience was good as well of tge hospitality, Mrs. linda was super sweet and so helpful to us made us felt right at home! The business just needs to invest in new sheets and pillows in my opinion. Other than that we had a nice stay!
Se hospedó 1 noche en agosto de 2023
Respuesta de Sandy, el 5 oct. 2023
Thank you for letting us know. I will let management know about the pillows and sheets.

8/10 Bueno

Eliga

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Sandy, el 5 oct. 2023
Thank you for staying with us. Hope you'll come back again.

8/10 Bueno

Heidi

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Pam

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Hotel and room were clean, room smelled fresh. Towels and sheets clean. What I didn’t realize when booking was that the rooms open directly to the outside. There is no central entrance. Not a great idea for a person traveling alone or women. We were placed a the farthest back area adjacent to a run down vacant lot. Everything worked out fine but I don’t think I would stay here again.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Thomas

Se hospedó 1 noche en julio de 2023

8/10 Bueno

LEE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
3 Miles from Discovery Park and a great overnight!
Stayed 3 nights. Hot breakfast was decent (meat, eggs, biscuits and gravy, make-your-own fresh waffles, and all the normal cereals and juices), and the coffee was good. Everyone was super friendly, and helpful whenever we needed something. Room was in good shape, and nice and clean, with an AC unit that was controllable to the temperature we wanted. Shower had good, hot water, and plenty of water pressure. Pool was outside, and rather small, but very clean, and we were glad it was there. We went swimming on Friday evening, expected the pool to be crowded, but we had it to ourselves! And the common areas (even outside) were clean enough to walk barefoot to the pool, though we didn't - we brought shower shoes with us. Other than one light bulb in one 2-bulb lamp being out, the only sign of poor maintenance was the desk chair - it had Naugahyde peeling off, but it was still somewhat comfortable (I guess desk chairs may be the last items on the upgrade list!). The bed was definitely "firm" which is good for me, but my wife likes a slightly softer bed, so she had a bit less comfortable sleep than I did. The grounds and facility seemed well-kept and in good shape. We did not use the weight room, but it was there. If we're ever in the area again, we would definitely stay there again. It's set up like a motel (parking right by your room door), but FEELS like a Hotel. I would rate it at 9 or 9.5 out of 10.
Se hospedó 3 noches en julio de 2023

2/10 Terrible

Becky

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
I have been charged 3 times for my room.
Se hospedó 1 noche en junio de 2023
Respuesta de Bobbie Spurlock, el 14 jul. 2023
I do apologize, the chargeback has been sent through, you should have seen it on your credit card adjustments.

2/10 Terrible

tom

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Holly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We have been coming here for years. Never had any issues. Thank you for your good service.
Se hospedó 1 noche en junio de 2023
Respuesta de Bobbie Jones, el 23 jun. 2023
Thank you so much, we love hearing that you enjoyed your stay.

4/10 Malo

Travis

Viaje familiar
No le gustó: Limpieza
The pictures and curtains had mold on them. My child's feet were black after walking on carpet.
Se hospedó 1 noche en junio de 2023
Respuesta de Bobbie Jones, el 23 jun. 2023
I am so sorry to hear this, anytime you stay with us and have any issues please call the front desk so we can correct the issues, we always want our guests to be satisfied with their stay.

8/10 Bueno

Lucas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Kusum

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good customer service! Friendly Staff! Very clean room and comfortable mattress! We would definitely stay there next time!
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Melvin, Clinton

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Kerwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend getaway
We enjoyed our stay in at Quality Inn in Union City, Tn. The service was great and our room was clean. We visited Reelfoot lake while we were here. It was about 24 miles from our hotel room. Would recommend staying here.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Miranda

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Janet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Older motel, but comfortable.
The mattresses were very comfortable, not the usual extra firmness. The room was quiet. The hot breakfast was very good. Service at check in, breakfast, and check out were excellent.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and had a great breakfast
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Nicole

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I wish there was also an indoor pool, and I wish the facilities were slightly updated for the price, but it was a very nice and relaxing stay and everyone was very nice.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Tracey

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Peaceful.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Edward

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nicely updated. Staff was very friendly.

10/10 Excelente

Brandi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay was good! Hot breakfast was good! Hostess in the breakfast area was polite and friendly. The only recommendation is that some furniture inside the room needed to be replaced; they had worn out especially the armchair.
Se hospedó 2 noches en febrero de 2023