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Opiniones de Comfort Suites

2.5 out of 5
Comfort Suites
675 W Main St, Uniontown, PA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 393 de 766 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 206 de 766 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 92 de 766 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 48 de 766 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 766 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

7.2/10

Servicios

8.6/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Astrid

Viaje familiar
Muy limpio y cómodo. Desayuno variado! Buena atención!
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Habitación muy amplia y antigua, desayuno malo
Hotel para pasar una noche si vas a la Casa de la Cascada o cercanías. La habitación es muy amplia (dos camas grandes) y muy nueva (mini salón con sofá y kitchenette) El desayuno es aceptable pero nada destacable. Parking descubierto gratuito. Repetiría sin problemas.
Se hospedó 1 noche en septiembre de 2017
Respuesta de UniontownGMJosh, el 6 feb. 2018
Muchas gracias!

6/10 Aceptable

Christina

Viaje familiar
Le gustó: Servicio y personal
Room was dated and many repairs needed, but beds were comfortable. Breakfast was awful. Eggs were gross and there was no fruit or yogurt. It was very minimal.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Louella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was nice. No issues
Se hospedó 1 noche en abril de 2024

4/10 Malo

Malgorzata

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Antoine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Need to upgrade the chair and the bathroom door knot. It's broken, the bed sheets and pillow cover are old. But overall is ok.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Bree

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

allen

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Dennis

Viaje en pareja
No le gustó: Condiciones de la propiedad
This hotel seems to have been remodeled not that long ago but did not have maintenance since then. The walls had damage, the desk chair was destroyed. This made it seem less classy then it could have been. The window had no purpose since it only displayed the back side of the structure that was built outside th lobby entrance. There was some fighting at night and a very loud group during the day with kids running a lot in the hall way back and forth to the pool. It was a good price, but did not live up to my expectations for a comfort suites.

10/10 Excelente

Cheryl

Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Jeanne

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Tara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

cheyenne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The only thing I had an issue with was after eating their breakfast I ended up getting food poisoning so please be careful
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Comfort Suites Uniontown PA, el 2 feb. 2024
We are so happy to hear that you enjoyed your stay with us, and that our prices and location were particular highlights. We enjoy giving our guests the best experience possible so its truly rewarding to see good reviews. We'd love to welcome you back soon !

10/10 Excelente

Brandon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Comfort Suites Uniontown PA, el 14 ene. 2024
Thank You for the 10 out of 10 review! Hope to see you again in the future at the Comfort Suites Uniontown!

2/10 Terrible

Sarah

Viaje familiar
No le gustó: Servicio y personal
Se hospedó 5 noches en diciembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 14 ene. 2024
Sorry to recieve your low score on our hotel. Please let us know what problems you did find so we can address them. Thanks in advance for your input.

10/10 Excelente

Patricia

Le gustó: Comodidad de las habitaciones
Okay
Good
Se hospedó 2 noches en diciembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 7 ene. 2024
Jan 6, 2023Thank you for the awesome feedback regarding your recent stay. We really appreciate the nice comments and we're so glad to know you enjoyed your stay. We hope to see you again.

4/10 Malo

Ryan

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Christ.as stay
We arrived to a room smelling like food because the fridge was not emptied. The room appeared clean, but the hallways and stairs had food wrappers all over and an actual dog turd on the stairs. We were awoken on Christmas day by a man and woman next door shouting profanities and arguing over $20,000, nearly resulting in physical violence. Service was great when we asked for it. Overall, the worst stay at this chain in all of 5 trips.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 30, 2023Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 Bueno

Wesley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

2/10 Terrible

Terry

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disgusting conditions!!!!
The hotel was filthy in every space including the room. The room was severely damaged, 49 degrees because they turn the heat off. The bed was dirty with hair all over it and the shower was stained black. The bathroom was filthy. I was traveling with my family and could not stand the condition of the room so I asked to move to another room. The new room was just as filthy and damaged and the heat didn’t work. We then were transferred to another room but found ourselves in the same scenario. We slept the night after giving up and woke up to the strongest smell of weed in the hall that entered our room. The smell filled the elevator all the way to the main lobby. This was the final straw and we requested a refund. The employees didn’t understand what the “big deal” was. Unbelievable. Stay away !!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 30, 2023Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

6/10 Aceptable

Sarah

Viaje familiar
Le gustó: Limpieza y servicios
Arrived at check in and booked a two bed with pullout kitchenette with stove top. Checked into the room and there was no stove top. Went downstairs and explained we needed a room with stove top as stated online. She said only king rooms have the stove top. So they moved us to the room. Then before arriving to the hotel I called about the pool and they said that the pool was cold but they would turn the heat up. Well the pool wasn’t just cold it was ice cold. They said that they needed a new heating element but didn’t say if they ordered the part. The pool wasn’t enjoyable but the kids swam for 10 minutes and got out. The internet was in and out but we couldn’t watch the pay preview on sat night and had to watch it in our phone. Then Sunday at around 9am someone tried to come into our room and good thing we had a chair and the top lock on cause they would have just walked in when we asked for a noon check out. The room over all was ok but did not have pots and pans. We had to buy some to cook. It’s a nice hotel if you don’t expect to swim but call before you book to make sure they fixed the pool.
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 30, 2023Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

10/10 Excelente

Glen

Le gustó: Limpieza y servicio y personal
All good but shower door won’t stay shut
Se hospedó 1 noche en noviembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 31, 2023Thank you for taking the time to fill out our online survey. We take great pride in Comfort Suites and the services we provide for our guests. We are so glad you enjoyed your stay.

6/10 Aceptable

Edward Mace

No le gustó: Servicio y personal
When I arrived, the desk clerk asked me to sign a waiver in case things in the room were damaged. He also asked me how I was paying for the room. When he gave me the paper, I told him that the room was paid for in advance. He told me it was not. I told him to look at the paper he wanted me to sign. My credit card information was on the paper. He saw it, looked on his computer for a few minutes, and said that it was paid. He gave me the passkeys to my room, so I thought. I went to the room and a light was on in between the beds. The beds were not made. There was a towel on the bathroom floor. There was luggage on the beds. The clerk gave me the passkey to a room that was currently in use. I went downstairs and told the clerk about his mistake, and he said he was going to handle it and that it was okay. I told him that it wasn't okay; that Pennsylvania is a gun-carry state for many folks, and that I could have been shot or attacked for going into someone else's room. He said that he would have called upstairs to straighten everything out, but I told him that he didn't move from the front, and that I could have been attacked before he intervened. This could have ended badly for me. The lack of action by the desk clerk made me uncomfortable in staying there. I thought he could give another customer my room passkey. I have no confidence in the hotel or this site in the future, especially since I can't give an honest review.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 30, 2023Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

6/10 Aceptable

Isobel

No le gustó: Limpieza y condiciones de la propiedad
Hallway was dirty and room felt very worn out
Se hospedó 1 noche en noviembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 30, 2023Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Feedback from our guests on their experiences is what we useembers to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Hairy bathroom
I hate a dirty bathroom. If the bathroom isnt clean, the room isnt either. The carpet was sticky, which is gross. The "neighbors" were noisy all night, upstairs from us was stomping aroumd until 2am... so if you dont mind hearing everything inside and outside the hotel and taking a shower with someone else's body hair, this is definitely the place for you.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 30, 2023Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback on your experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

6/10 Aceptable

christine

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 31, 2023Thank you for taking the time to fill out our online survey.

4/10 Malo

Mark

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
DISSAPOINTING!!
Hotel shows wear. Short staffed, so not responsive to requests. If staying more than 1 night there is no maid service. Waffle batter is watered down making for funny taste. Stayed because of good ratings, but something has happened. Maybe new owners looking for a quick buck. Won't stay here again.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 30, 2023Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

10/10 Excelente

daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great place to stay
Very nice and clean, bed was very comfortable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Comfort Suites Uniontown PA, el 31 dic. 2023
Dec 31 2023Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.

4/10 Malo

donna, hamilton

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff was arguing in the lobby about cleaning rooms. Our room wasn't clean. Hats & socks left in room from previous quest. Found 2 bugs in room. There was food under mattress on the pull out couch.
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Lanette

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Ronald

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Place for the Price
This hotel has a lot to offer for the price. Very large comfortable rooms and with a nice size bathroom with a huge shower with strong water pressure. Good location with lots of walkable food options and short drive to shopping. The only minor issue is hot breakfast option were not great.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Sharon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easily accessible
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Joyce Jackson

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a well-run, clean property. The staff was excellent. The only criticism I have is that the food of the prior occupant of our room was left in the refrigerator. I assume the cleaning staff did not check for that.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Karthi

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall it's good place to stay
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Luis

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Handy to where we go when we visit
Our usual stay when we are in the area. This time, the keys didn’t work quite right. Got locked out of our room once. Front desk made it all good. All in all nice place to stay.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Soumya

Viaje familiar con niños
No le gustó: Limpieza
I think the property is nice, safe, and good value for money. One thing I noticed is they are significantly understaffed, and I really feel sorry for them. It will be better if the management gets a few more people in housekeeping, and they will definitely earn a 5-star.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Murray

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay.
It was an excellent stay. Very spacious and clean room and extremely comfy bed.very convenient to shops.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Rudy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Alister

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice large car park on arrival with a gas station across the way and plenty of eating places within walking distance. Hotel on the outside is nice and clean and well presented. Inside is the same with very nice welcoming staff at the front desk. Everything explained about times for complimentary breakfast and if you need ice or snacks. Room nice and large and clean with a sofa area and sink with coffee facilities. Large bathroom and shower with hairdryer. Bedroom spacious and Large tv with a selection of channels.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Colleen

No le gustó: Servicio y personal
Rude and unprofessional front desk staff.
Arrived at 2:30 for a wedding. Asked if we could check in a little early and were told no. Didn’t say why we couldn’t check-in 30 minutes early. I returned at 2:50 and asked to check-in and was again told no, not until 3. Even if I couldn’t get into the room until after 3 I wanted to be checked in so I could go directly to room at 3. The woman walked away from the desk and left myself and other guests standing in line waiting to check in and didn’t return until 3:05. Trying to prove a point? Or just being rude? When she finally checked us in she sent us to a room that was dirty and someone had to bring us up a key to another room. We paid for a king size bed and ended up with what looked to be two full size beds. There were also slot machines in the lobby and the front desk attendant was yelling at a customer trying to use them while she was checking us in. She also wasn’t wearing a uniform or ice clothes so it was hard to tell if she was a staff member.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Karen

Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Daniel

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As soon as I walked into the room there was a cockroach crawling on the wall
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very friendly and helpful, and the room was very comfy
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Cristina, Baltimore

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Great staff, friendly and professional but the whole hotel is dated and everything looks dingy. Musty smell in the lobby because of the cloudy looking swimming pool. The room was really big but not very clean, splatters of coffee ( I hope) all over the lamp shades, a desk chair that looked like it had been through a war, bed sheets with some kind of spots on them. Ugly dingy bathroom. Could hear the upstairs guests walking around the room all night! Definitely overpriced!

6/10 Aceptable

Denise

Le gustó: Servicio y personal
A few things need to be fixed-our toilet was very slow to drain and our door didn’t close properly. My only other issue was that no washcloths were provided. The staff were super helpful!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Mary

Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
A bad day...
Management was overwhelmed. When checking in, we were given keys to a room that had not been cleaned. We returned to the front desk and were given keys to a different room, that also had not been cleaned. The housekeeper took us to a room that had been cleaned and the desk then gave us keys to that room. The guest chair in the room was so beaten up that charities (such as Goodwill or Salvation Army) would not accept it as a donation--it needs to be sent to the dump. Good news: the room was clean; the breakfast buffet was fine. Staff members were friendly (if not competent).
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

ANGELA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place, excellent spacious rooms