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Opiniones de Towneplace Suites Portland Vancouver

2.5 out of 5
Towneplace Suites Portland Vancouver
17717 SE Mill Plain Boulevard, Vancouver, WA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 178 de 239 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 46 de 239 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 239 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 239 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 239 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.8/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly and went out of their way to be helpful.
Se hospedó 8 noches en abril de 2024
Respuesta de Kyle B, el 9 may. 2024
Thank you for staying with us and for taking the time to leave us a rating. I hope we can welcome you back again soon!Have a great day!

8/10 Bueno

Gayle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location is close to Costco and restaurants. Didn't like that you can't provide your Marriott number because the reservation was booked thru a third party. Shouldn't make a difference
Se hospedó 2 noches en mayo de 2024
Respuesta de Kyle B, el 7 may. 2024
Hi Gayle,Thank you for staying with us and for taking the time to leave feedback. I'm glad you enjoyed the stay and I hope we get the chance to welcome you back again. I understand your frustration about the points. Part of the purpose of the rewards program is to encourage members to book directly through the hotel websites, but I do understand where your coming from and I hope it did not impact your stay too much.Thank you again for staying with us and have a great day!

2/10 Terrible

Christina

No le gustó: Servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de Kyle B, el 7 may. 2024
Hello Christina,My apologies that your stay did not meet expectations. We strive to provide a great experience for our guests so if you have any more information on how we could have better served you, please feel free to reach out.Thank you for your time and for the feedback. It helps us give you a better stay in the future.kbyrd@innventures.com

10/10 Excelente

Rick

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff members , simple breakfast but good.
Se hospedó 3 noches en abril de 2024
Respuesta de Kyle B, el 2 may. 2024
Hi Rick,Thank you so much for the review! I'm glad you enjoyed the stay and I hope we can welcome you back again.Have a great day!

10/10 Excelente

Amanda

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exactly what we needed and the fact that this property allows pets was a huge plus!
Se hospedó 1 noche en mayo de 2024
Respuesta de Kyle B, el 2 may. 2024
Hello Amanda,Thank you for the review! I hope we get to welcome you and your furry friend back again soon.Have a great day!

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Kyle B, el 11 abr. 2024
Thank you for the review! I'm glad that you enjoyed the stay and I hope we can welcome you back again soon!

10/10 Excelente

Zainab

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Kyle B, el 11 abr. 2024
Thank you for the review! I'm glad that you enjoyed the stay and I hope we can welcome you back again soon!

10/10 Excelente

Jody, Brewster

Se hospedó 2 noches en marzo de 2024
Respuesta de Kyle B, el 15 abr. 2024
Hi Jody,Thank you for the rating. I'm happy you enjoyed the stay and I hope we can welcome you back again soon!Have a great day!

10/10 Excelente

Erin

Se hospedó 1 noche en enero de 2024
Respuesta de Kyle B, el 18 ene. 2024
Thank you for staying with us and for the rating! I'm glad you enjoyed the stay and I hope we can welcome you back again soon!

10/10 Excelente

Kyle, Saint Charles

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Kyle B, el 8 ene. 2024
Hi Kyle,Thank you for the review. I'm so glad that you enjoyed the stay and I hope we can welcome you back again soon!

10/10 Excelente

Pauline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly Recommend
Amazing service. Very understanding about my service animal and COVID diagnosis. Delicious hot breakfast available in the mornings. Beautiful park right behind the hotel.
Se hospedó 3 noches en enero de 2024
Respuesta de Kyle B, el 8 ene. 2024
Hello Pauline,Thank you for staying with us and for taking the time to leave us your feedback. I hope you are feeling better and that we can welcome you and your furry friend back again.Have a great day!

10/10 Excelente

Jay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kyle B, el 1 ene. 2024
Hello Jay,Thank you for the review. I'm glad you enjoyed your stay and I hope we can welcome you back again!Have a great day!

10/10 Excelente

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kyle B, el 26 dic. 2023
Thank you for staying and for the rating! I'm glad you enjoyed the stay and I hope we can welcome you back again.Have a great day!

10/10 Excelente

Ann, San Luis Obispo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kyle B, el 26 nov. 2023
Hello Ann,Thank you for the review. I'm glad you enjoyed the stay and I hope we can welcome you back again!Have a great day!

10/10 Excelente

Anna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay. front desk was very friendly and personable. missed the waffle machine but understand why they were removed.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kyle B, el 17 nov. 2023
Hi Anna,Thanks for staying and for the review. I'm glad you enjoyed the stay. We are always working on improving so we may see the waffle machine return in the future as well. I hope we can welcome you back again.Have a great day!

10/10 Excelente

thomas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Kyle B, el 15 nov. 2023
Thanks for staying and for the rating! I hope we can welcome you back again soon!

10/10 Excelente

Christie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was perfect, I will for now on only stay at this property. The staff from check in to house keeping were super nice. HIghly recommended.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Kyle B, el 15 nov. 2023
Hi Christie,Thank you so much for staying with us. I'm glad you enjoyed the stay and we can't wait to welcome you back again.Have a great day!

10/10 Excelente

Matthew, Simpsonville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en noviembre de 2023
Respuesta de Kyle B, el 15 nov. 2023
Hi Matthew,Thanks for the review. I'm glad you enjoyed the stay and I hope we can welcome you back again!

10/10 Excelente

Sybil, Whitefish Bay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was an outdoor area with a fire pit and a grill. And lots of comfy seating which overlooked a park.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Kyle B, el 8 nov. 2023
Hi Sybil,Thank you for staying with us! I'm so glad you enjoyed the stay and got to enjoy the patio area. I hope we can welcome you back again.Have a great day!

8/10 Bueno

Rachelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kyle B, el 8 nov. 2023
Hello Rachelle,Thank you for staying with us and for taking the time to leave your feedback. I'm glad you enjoyed the stay and I hope we can welcome you back again soon.Have a great day!

10/10 Excelente

Jeffrey, Vancouver

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Nondescript front but behind is a quiet city park with walking paths, a small wetlands and lovely green space, in addition to pool, jacuzzi and BBQ area. Across the parking lot are two restaurants. Rooms have kitchens.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kyle B, el 29 sept. 2023
Hi Jeffrey,Thank you for staying with us and for the review! I'm happy to see that you enjoyed the stay and I hope you got to enjoy the surrounding area and amenities.Thank you again for your time and I hope we can welcome you back again!Have a great day!

10/10 Excelente

Iain

Se hospedó 7 noches en agosto de 2023
Respuesta de Kyle B, el 11 sept. 2023
Hello Lain,Thank you so much for the rating. I'm glad that you enjoyed the stay and I hope we can welcome you back again.Have a great day!

10/10 Excelente

john

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Kyle B, el 1 sept. 2023
Hi John,Thank you for staying and for the rating! I'm glad you enjoyed the stay and I hope we can welcome you back again.Have a great day!

8/10 Bueno

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
N/A
Se hospedó 6 noches en julio de 2023
Respuesta de Kyle B, el 1 sept. 2023
Hello Ronald,Thank you for staying with us and for taking the time to leave a rating! I hope we can welcome you back again.Have a great day!

10/10 Excelente

Teri

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice place with friendly staff, modern rooms and design, pet friendly, park right next door.
Se hospedó 1 noche en agosto de 2023
Respuesta de Kyle B, el 18 ago. 2023
Thanks for staying with us and for the review! I'm glad you enjoyed the stay and I hope you got to enjoy some of the amenities and surrounding area. We will see you next time!

6/10 Aceptable

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I rated it average because of the extra fee for parking and poor breakfast choices. Went to breakfast only once. Hot dishes were prepackaged microwaved fare - not appetizing.
Se hospedó 14 noches en julio de 2023
Respuesta de Kyle B, el 1 ago. 2023
Hello William,Thank you for staying with us and for leaving your feedback. I'm sorry the stay did not exceed your expectations, but I hope you had a good trip to Vancouver. We are always working on improving and the breakfast is something we are constantly working on.Thank you again and have a great day!

10/10 Excelente

Shirley G

Se hospedó 1 noche en julio de 2023
Respuesta de Kyle B, el 19 jul. 2023
Hi Shirley,Thank you for the rating! I'm glad you enjoyed the stay. I hope we can welcome you back again!Have a great day!

10/10 Excelente

Christine

Se hospedó 4 noches en julio de 2023
Respuesta de Kyle B, el 19 jul. 2023
Hi Christine,Thank you for the rating! I'm glad you enjoyed the stay. I hope we can welcome you back again!Have a great day!

10/10 Excelente

Sherry

Se hospedó 1 noche en julio de 2023
Respuesta de Kyle B, el 11 jul. 2023
Thanks for the review, Sherry!I'm glad you enjoyed the stay and I hope we can welcome you back again. Have a great day!

10/10 Excelente

Eric

Se hospedó 1 noche en junio de 2023
Respuesta de Kyle B, el 27 jun. 2023
Thanks for the rating! I'm glad that you enjoyed the stay. I hope we can welcome you back again soon.

10/10 Excelente

XIAOPING

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience!
Se hospedó 3 noches en mayo de 2023
Respuesta de Kyle B, el 30 may. 2023
Hi Xiaoping,Thank you so much for the review! I'm glad you enjoyed the stay.I hope we can welcome you back again.

10/10 Excelente

SHU MEI

Le gustó: Limpieza y servicio y personal
Clean , comfortable outside nature park is perfect place to relax
Se hospedó 1 noche en mayo de 2023
Respuesta de Kyle B, el 30 may. 2023
Hi She Mei,Thanks for staying with us and for the review. I'm glad you enjoyed the stay and got to relax in the park. I hope we can welcome you back again soon!

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy travelers recommend this property!!!
Pool was closed, so that was a bummer, but otherwise, this property was awesome, staff was super helpful and accommodating, and breakfast was pretty good. Bonus points for how clean everything was! Frogs on the bog out back were entertaining and surprisingly loud! Didn’t affect our sleep at all, but thought it was worth mentioning. 🙂
Se hospedó 1 noche en mayo de 2023
Respuesta de Kyle B, el 15 may. 2023
Hi Sandra,Thank you for staying with us and for the feedback. I'm glad you enjoyed your stay and the accompanying wildlife. I'm sorry that the pool was not ready for you, but I am sure it will be when we can welcome you back again.Thanks again and have a great day!

8/10 Bueno

laurie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
3rd time staying at this location. Will return but will avoid room 206 as it sits directly above air-conditioning compressors, which shake the room when they turn on. Felt and sounded like a jet taking off! Otherwise, quiet and pleasant.
Se hospedó 1 noche en abril de 2023
Respuesta de Kyle B, el 15 may. 2023
Hello Laurie,Thank you so much for staying with us and for taking the time to leave us your feedback. I'm so sorry about the noise from the compressor. We will have our maintenance team look into that. I hope it did not impact your stay too much.We look forward to welcoming you back again. Have a great day!

8/10 Bueno

Guadalupe

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de Kyle B, el 15 may. 2023
Hello,Thank you for staying with us and for leaving a rating. We're glad you enjoyed the stay and I hope we can welcome you back again!Have a great day!

10/10 Excelente

Teersa, Ventura

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and quiet with superb customer service. The beds were very cozy and everything was super clean. There is a delicious French restaurant in the same parking lot. I can't wait to visit again and stay at this Towneplace Suites.
Se hospedó 3 noches en abril de 2023
Respuesta de Kyle B, el 25 abr. 2023
Hello Teersa,Thank you so much for staying and for leaving us your feedback. I'm glad that you enjoyed the stay and we were able to provide a comfortable place for you. We can't to welcome you back again!

8/10 Bueno

Caitlin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very accommodating great breakfast staff was very pleasant and efficient.
Se hospedó 1 noche en abril de 2023
Respuesta de Kyle B, el 20 abr. 2023
Hello and thank you for staying with us.I'm glad you enjoyed the stay and that our breakfast team left you with a good impression.I hope we can welcome you back again soon.

10/10 Excelente

Kim

Se hospedó 1 noche en abril de 2023
Respuesta de Kyle B, el 20 abr. 2023
Thank you so much for the rating. I'm glad you had a great stay!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Kyle B, el 20 abr. 2023
Thank you so much for the rating. I'm happy to see that you enjoyed your visit and I hope we can welcome you back again soon.

8/10 Bueno

Laura

Se hospedó 1 noche en marzo de 2023
Respuesta de Kyle B, el 30 mar. 2023
Hello Laura,Thank you for staying with us and for the rating. I hope your trip was successful.Have a great day and I hope we can welcome you back again.

2/10 Terrible

David

Se hospedó 2 noches en marzo de 2023
Respuesta de Kyle B, el 24 mar. 2023
Hello David,My apologies that you had such a terrible stay. If you have any details on what made it so terrible for you or what we could have done to make it more pleasant, I would love to here it.

6/10 Aceptable

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Sofa bed very uncomfortable
I reserved a suite for 3 adults. We had a king bed and a sofa bed. One adult needed to sleep on the sofa bed which had a very thin, old mattress and the bar of the sofa bed was extremely uncomfortable. Newer sofa beds do have a configuration that no longer uses a bar traveling across the bed. When I asked about it, I was told that sofa beds are used by children and therefore it was not something guests usually had a complaint. Note to self, when reserving for adults there needs to be beds for all adults. We also experienced issues with being unable to connect to the internet and I had to use my hot spot.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Kyle B, el 5 sept. 2022
Hello,Thank you for staying with us and for leaving your feedback. I'm sorry that the sofa bed was not to your liking. I can understand your frustration with that. I will make sure to take your comments into consideration when making changes for the future. Thank you for letting us know about the internet issues as well. We are in the process of upgrading that system as well.Thank you again for your time and I hope the inconvenience that you experienced did not impact your visit to the area too much.Have a great day and I hope we can welcome you back again in the future.

4/10 Malo

Kristina

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Well i waited like 2 hrs after check in time to finally get a room. Then when I finally checked in the didn’t tell me it was a room with accessibility so we were a little shocked. We got a 2 bedroom and 2 bathroom so it would be easier to get ready but no one was comfortable showering in the other as it was with accessibility no one bought slippers for that shower. When called if there was another room they just said it was all the had that night. We spend all that money for an extra bathroom no one used.
Se hospedó 2 noches en agosto de 2022
Respuesta de Kyle B, el 16 ago. 2022
Hello, My apologies that your stay was less than satisfactory. It is very unusual to have to wait that long after check in time for a room and I am sorry if that was your experience. I can understand how frustrating that would be. I really appreciate you bringing this issue to our attention so I can follow up with our team members. Again, my apologies for any inconvenience that you experienced.

4/10 Malo

Daniel

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Originally they didnt charge for parking but now they do. But because when I called several week before about the parking they said they'll honor the free parking but they lied. They're extremely short but they still charge the same which does not make sense.
Se hospedó 6 noches en julio de 2022

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spacious room, great location!
This place was perfect for our stay! We stayed in a one-bedroom king suite. The room was clean, spacious, and the kitchen had everything we needed. The location is great; right next to HUB and La Provence, so lots of great food options just a parking-lot walk away. Close to freeways and other shopping/eating options too. The only "bad" thing I would say is that the breakfast options weren't the best I've ever seen, but were still sufficient for our needs. We didn't stay here because of the free breakfast anyways!
Se hospedó 8 noches en julio de 2022
Respuesta de Kyle B, el 27 jul. 2022
Thank you for the review! I'm glad you enjoyed the stay and that you were able to take advantage of the location and some of the good food we have around. I'm sorry if the breakfast fell a little short of expectations. We are always working to improve and will take your comments into consideration while we make changes. Thanks again for the feedback and for choosing to stay with us. I hope we can welcome you back again soon!

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de Kyle B, el 6 jul. 2022
Hi Janet, Thank you so much for the rating. We really appreciate it and hope that we can welcome you back again soon!

10/10 Excelente

Jeffrey, Vancouver

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There are two restaurants in walking distance and on Thursday a Farmer's Market serving many choices. Behind the building is a large park with walking trails, a playground, and a small wetland which you can't see from road. Basic pool and hottub, ok gym. Serves breakfast. No other restaurant in the hotel. Rooms large with fridge and range. Would be good for family.
Se hospedó 4 noches en junio de 2022
Respuesta de Kyle B, el 21 jun. 2022
Hi Jeffrey, Thank you for the review and for staying with us! I'm glad you enjoyed the stay and I hope you got to enjoy all the neighboring activities that you outlined. We love our location and I'm glad you liked it as well. Thank you again and have a great day!

8/10 Bueno

Tei

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect little quick overnighter
Just a quick overnight. Centrally located to shops and eateries. With a French bakery right across the parking lot! Safe. Hot breakfast. Bed was a bit crunchy hard for me and the TV did not work despite staff attempts as well. Too tired to move rooms. Has brand new feel. Very clean. Good amenities to cook on your own if you want. Would definitely stay again.
Se hospedó 1 noche en junio de 2022
Respuesta de Kyle B, el 9 jun. 2022
Hi Tei, Thank you so much staying with us and for taking the time to leave us your feedback. I'm glad you enjoyed your stay and felt comfortable here with us. I hope we can welcome you back again soon!

10/10 Excelente

Annabelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was in a great location i.e., it's away from congested areas, it had a great walking trail (for pets and people), playground for kids. There's a wonderful restaurant across the parking lot. The only negative- we were surprised that we were charged $10 for parking when the location didn't seem to warrant an extra charge- it wasn't mentioned in the precheckout itinerary...
Se hospedó 1 noche en junio de 2022
Respuesta de Kyle B, el 9 jun. 2022
Hi Annabelle, I'm happy to hear you enjoyed your stay with us. I'm sorry for the confusion about the parking. It should have been mentioned while booking and on any confirmations and my apology if we missed that. I hope it did not impact your stay too much and that we can welcome you back again! Thank you for staying with us and for taking the time to leave us a review. Have a great day,

10/10 Excelente

Ji

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice and clean
Se hospedó 2 noches en mayo de 2022
Respuesta de Kyle B, el 13 jun. 2022
Thank you for the review and rating! I'm glad you found the hotel to your liking and I hope we can welcome you back again soon!