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Opiniones de Carleton Lodge

3.5 out of 5
Carleton Lodge
4280 Mountain Square, Whistler, BC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 60 de 116 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 39 de 116 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 116 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 116 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 116 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.0/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ELIAS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautifull
Bonito lugar, pequeño Hotel pero con habitaciones amplias y cómodas, en el corazón de la actividad de Whistler y a unos pasos de las góndolas, una estancia muy agradable!!
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen servicio, excelente ubicación y muy bonita vista
Se hospedó 4 noches en febrero de 2018

10/10 Excelente

gurjit

Viaje familiar con niños
Clean property, great seat. Highly recommended.
Se hospedó 2 noches en abril de 2024
Respuesta de Emily - Guest Services Manager, el 9 may. 2024
Dear Gurjit,Thank you for the wonderful rating of your recent stay! We hope to welcome you back again soon.Kind regards,EmilyGuest Services Manager

10/10 Excelente

kim

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
It was an amazing location and time in Whistler!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Emily - Guest Services Manager, el 25 nov. 2023
Dear Kim,Thank you for the wonderful rating of your recent stay with us! We look forward to welcoming you back again soon.Kind regards,EmilyGuest Services Manager

10/10 Excelente

Maria Lenor

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Close to shopping malls, trails and restaurants. Main room does not have windows and not sound proof. Can hear other rooms noise and conversation
Se hospedó 2 noches en octubre de 2023
Respuesta de Emily - Guest Services Manager, el 16 oct. 2023
Dear Maria,Thank you for the great rating of your recent stay with us.I am sorry if you experienced disturbance from the surrounding suite and hope it wasn't too loud.Kind regards,EmilyGuest Services Manager

8/10 Bueno

Ross

Viaje familiar
Le gustó: Limpieza y servicios
This is one of if not The Best Location in Whistler. Room 305 was a very good size with two bedrooms, two bathrooms large living area, washer, dryer, fire place, single jet tub. A little hard to get to if you don't fit in the underground parking, as its right in the front of no car Whistler Village. Needs a reno (Apr '23), but I would definitely recommend. Staff are amazing!
Se hospedó 2 noches en abril de 2023
Respuesta de Emily - Guest Services Manager, el 5 may. 2023
Dear Ross,Thank you for a wonderful review of your recent stay with us! We hope to welcome you back again soon.Kind regards,EmilyGuest Services Manager

4/10 Malo

Lorena

Se hospedó 2 noches en marzo de 2023
Respuesta de Emily - Guest Services Manager, el 4 abr. 2023
Dear Lorena,I'm so sorry to see the dissappointment of your recent stay with us.Please feel free to reach out to me directly if there's any further feedback.Kind regards,EmilyGuest Services Manager

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Emily - Guest Services Manager, el 23 mar. 2023
Dear Valued Guest,Thank you for taking the time to share such a wonderful rating of your recent vacation with us. We look forward to welcoming you back again soon.Kind regards,EmilyGuest Services Manager

10/10 Excelente

Richard, Toronto

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Location is perfect. Right next to lifts and close to action apres ski
Se hospedó 5 noches en febrero de 2023
Respuesta de Emily - Guest Services Manager, el 23 feb. 2023
Dear Richard,Thank you for the wonderful review of your recent ski vacation.We hope to welcome you back soon!Kind regards,EmilyGuest Services Manager

6/10 Aceptable

Shannon

Viaje en grupo
Location Isn't Everything ...
Location was awesome - you walk out right into the Village, however the upkeep of this hotel is less than to be desired + there is absolutely no sound proofing so you hear everything! It has so much potential to be such a great place but there is a lot of work that needs to be done ... plus the Units are individually owned so you don't know what you are going to get and are at the mercy of the owner making sure their Unit is kept up. Interactions with Staff were amazing tho - very responsive and nice!
Se hospedó 2 noches en febrero de 2023
Respuesta de Emily - Guest Services Manager, el 8 feb. 2023
Dear Shannon,Thank you for the feedback of your recent stay and I'm sorry to hear of some of your dissappointment. We will certainly take this onboard and hope to still welcome you back in the future.Kind regards,EmilyGuest Services Manager

8/10 Bueno

Kenneth Dale

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This condo was in a great location for us. We like to be next to the slopes and close to the restaurants in the area. The condo seems as if it was recently remodeled which was nice, but it seems they just put the very old furniture back in which contrasted heavily with the new floor and fresh paint. We loved the view of the mountain. Be aware it is located directly above the Longhorn Bar so noise is heard when the bar is hopping. Having a washer and dryer in the unit was great. The kitchen had everything we needed.
Se hospedó 5 noches en abril de 2022
Respuesta de Emily - Guest Services Manager, el 12 may. 2022
Dear Michelle, Thank you for taking the time to share a review of your recent stay with us. We hope the noise didn't disturb you and glad that you could make use of the laundry facilities. We hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 Excelente

John

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location steps from Whistler base/lifts/restaurants and shops. Comfortable layout with smallish bedroom but great family room. Full kitchen and in-suite washer/dryer. Loved that the little things were thought about and included- basket with coffee/tea/supplies and laundry pods, etc. No hot tub or pool on site, but made up for by location. Recommend curtains in addition to blinds in bedroom, but otherwise wonderful!
Se hospedó 2 noches en abril de 2022
Respuesta de Emily - Guest Services Manager, el 12 may. 2022
Dear John, Thank you for taking the time to share a great review of your recent stay with us and we hope to welcome you back again. Kind regards, Emily Guest Services Manager

10/10 Excelente

Marc

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Large rooms good location
Great location right in front of whistler lifts. Room and furniture are dated but very large place and comfortable. No amenities like pool, restaurants etc although there is plenty of stuff in the village. I would recommend for friends sharing appt.
Se hospedó 2 noches en abril de 2022
Respuesta de Emily - Guest Services Manager, el 29 abr. 2022
Dear Marc, Thank you for the great rating of your recent stay with us. We're so pleased you enjoyed your stay and will certainly take the feedback onboard regarding the decor. Kind regards, Emily Guest Services Manager

10/10 Excelente

Terry

Se hospedó 2 noches en marzo de 2022
Respuesta de Emily - Guest Services Manager, el 13 mar. 2022
Dear Terry, Thank you for such a fabulous rating of our hotel! We hope you had a wonderful stay and that we can welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 Excelente

CESAR

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 7 noches en febrero de 2022
Respuesta de Emily - Guest Services Manager, el 13 mar. 2022
Dear Cesar, Thank you for such a wonderful rating of your recent stay with us! We look forward to welcoming you back again soon. Kind regards, Emily Guest Services Manager

10/10 Excelente

Kireny

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location, comfortable room.
Se hospedó 4 noches en febrero de 2022
Respuesta de Emily - Guest Services Manager, el 5 mar. 2022
Dear Kireny, Thank you for such a wonderful review of your recent stay with us! We're so glad you enjoyed your time here and hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

6/10 Aceptable

Tim, Kirkland

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
Prime location and great service. No pool, no jacuzzi or fitness facilities.
Se hospedó 3 noches en febrero de 2022
Respuesta de Emily - Guest Services Manager, el 26 feb. 2022
Hi Tim, Thank you for taking the time to share feedback of your recent stay. We have a roof top hot tub and so sorry to see you didn't get to enjoy it. We hope you still had a great time in Whistler itself. Kind regards, Emily Guest Services Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Great location
Carleton lodge is definitely a prime location being right in front of the village gondola. Going back to the hotel for lunch or equipment is super easy. The room we stayed in is a bit dated with regard to furnitures, bathroom and what not which could really use an upgrade, with that said, it's cozy and comfortable. Check in was thru sundial and staff were friendly, helpful and courteous.
Se hospedó 2 noches en enero de 2022
Respuesta de Emily - Guest Services Manager, el 5 feb. 2022
Dear Valued Guest, Thank you for taking the time to share a great review of your recent stay with us. I'm pleased to see you found it easy to pop back for lunch and will certainly take your feedback onboard in regards to the decor. We hope you had a great time in Whistler itself and that we can welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 Excelente

Mauricio

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
This is where we'll stay next time
This place is amazing. Location is prime, right in front of the gondola and adjacent to restaurants, stores and equipment rentals. Loved it!
Birds eye view of what you see from the building
Se hospedó 3 noches en noviembre de 2021
Respuesta de Emily - Guest Services Manager, el 28 nov. 2021
Dear Mauricio, Thank you for such a wonderful review of your recent stay! I'm so glad you thoroughly enjoyed your time here and hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 Excelente

Kevin

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2021
Respuesta de Olivia - Duty Manager, el 14 nov. 2021
Dear Kevin, Thank you for the great rating of our hotel. I'm so glad you thoroughly enjoyed your stay and hope to welcome you back again soon. Kind regards, Olivia - Duty Manager

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Awesome getaway
While the interior is a bit dated, everything is fairly clean besides the odd stains here or there but that's to be expected. Shower head can use some cleaning as there's mineral buildup. We (2 couples) stayed there for 2 nights and cooked for one of the nights. Overall good experience and we are definitely coming back. Service was great and they sent sms once in a while to check up on us and see how we are doing so that's a nice touch.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Emily - Guest Services Manager, el 19 sept. 2021
Dear Kwok, Thank you for the time to share feedback of your recent stay with us. We hope you thoroughly enjoyed your time in Whistler and that we can welcome you back again soon! Kind regards, Emily Guest Services Manager

10/10 Excelente

Jennifer

Se hospedó 3 noches en agosto de 2021

8/10 Bueno

Giuseppe

Se hospedó 3 noches en agosto de 2021
Respuesta de Emily - Guest Services Manager, el 19 sept. 2021
Dear Giuseppe, Thank you for the wonderful rating of your recent stay with us. We hope you thoroughly enjoyed your time here and hope to welcome you back again soon! Kind regards, Emily Guest Services Manager

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great service. Excellent unit for large family. Fantastic location that allowed us to see the best parts of Whistler
Se hospedó 2 noches en agosto de 2021
Respuesta de Emily - Guest Services Manager , el 14 ago. 2021
Dear Valued Guest, Thank you so much for the taking the time to share such a wonderful review. It's great to see you thoroughly enjoyed your stay and we hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Condiciones de la propiedad
The location was excellent and the check in and out process was seamless. However, there was a bar near by and the music was really loud and played until about 1AM on the weekend.
Se hospedó 2 noches en agosto de 2021
Respuesta de Emily - Guest Services Manager , el 14 ago. 2021
Dear Valued Guest, Thank you for the taking the time to share a recent review. I'm so sorry for any noise disturbance you experience. We do work with the bars to try to ensure they are sticking to the 10pm noise bylaw. Kind regards, Emily Guest Services Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very convenient to access everything in village
Se hospedó 2 noches en julio de 2021
Respuesta de Emily- Guest Services Manager, el 9 jul. 2021
Dear Valued Guest, Thank you for the great rating of our hotel. I'm so glad you thoroughly enjoyed your stay and hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 Excelente

Andrew

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2020
Respuesta de Emily - Guest Services Manager, el 12 ene. 2021
Dear Andrew, Thank you for taking the time to share such an awesome rating of our hotel! I'm so glad you thoroughly enjoyed your stay and hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicios
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2020

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en marzo de 2020

10/10 Excelente

Gina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicios
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Sid G.

Le gustó: Limpieza
Best location
Great stay.
Se hospedó 3 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a nice place with beautiful rooms and a great location. The bed was terrible with spring sticking out and the pullout sofa was worse. I slept on the couch (not with the pullout set up) and that was super comfy for 1 person
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had 2 bedrooms with 2 bathrooms and wood fireplace. The lodge was situated nicely near the chairlift. Unfortunately the only one open at this time of year, mid September, was the Blackcomb one, just an easy 10 minutes walk away.
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Ray, Whistler

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best location. Incredible room size & facility. Nice, helpful staff. Prior choice next time.
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Susan

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Great STay
Fantastic location, gorgeous 2 bedroom (room 304), nice deck. Easy access to everything. Everyone was so accommodating and nice. Deanna (staff) texted me everyday to make sure we were being taken care of. The 85% ( I looked) down pillows were heaven. The 2 bedroom was perfect, if you go w/someone that snores!! Couldn't hear a peep!! TV was on it's last leg, but who needs a TV when you have that view!! Plan on return asap!
Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Location was great, right at the heart of Whistler Village. Needs interior upgrades.
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Denise T.

Le gustó: Limpieza
Short Whistler stay
Great accoms however, dishes were put away dirty and dishwasher didnt work well. Could have used a throw blanket for evenings on the sofa. More instruction needed for parking and checking in location prior to arriving. Overall a great location for getting around.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
칼턴 로지 괜찮아요 !!!
좋은 위치..시설 등은 좀 오래되었지만 가족단위 지내기에는 적합 (침대방 2, 욕실 2) 대체로 만족..
Se hospedó 4 noches en julio de 2019

8/10 Bueno

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y servicios
The property is cozy and has lots of useful bits such as kitchen and crocks and washer/dryer. There’s also really fast internet. We found the fridge dirty on arrival with milk and orange juice drops etc and the bedding for the sofa bed wasn’t used as didn’t look very clean. It’s in a great location though for all Whistler has to offer. We were in 306 and having seen inside lots of the others this was definitely the most dated
Se hospedó 2 noches en julio de 2019

8/10 Bueno

KaneoheGirl, Kaneohe, Hawaii

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location of this property is unbeatable! It's a 2 minute walk to the gondola and ski lifts up to Whistler mountain. It's surrounded by great shopping and restaurants. It had a huge kitchen and all the conveniences of home. This is going to be a place we come back to...hopefully soon!
Se hospedó 2 noches en julio de 2019

8/10 Bueno

Lulu, Portland

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The suite was very comfortable although carpeting could use extra cleaning or replacement as well as the kitchen chairs. The two bedroom and two bathroom suite met our needs to the fullest. Having an on-site washer and dryer was also very convenient. Most of the cleaning and washing supplies were included. Free bike rentals for guests would have been very much appreciated.
Se hospedó 3 noches en julio de 2019

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 5 noches en abril de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was great, and the room itself was nice and cozy. Highly recommended.
Se hospedó 2 noches en junio de 2019