谢拉便宜度假套票

I have traveled to more than 100 countries. Of all the hotels I have stayed at, this was the worst experience. I couldn't sleep well, and it made my trip in Quito very difficult. I had to come to the front desk about ten times because of problems with my room. Do you think it's okay to leave travelers with this kind of inconvenience and bad memories?

酒店总体情况较好！酒店外面山谷的风景很好！

A wonderful little hotel in the heart of Cuenca. The great staff, always welcoming and helpful makes us feel like family. The free breakfast never disappoints and free parking make the Forum a good value. This is our go to place when visiting Cuenca.

客房，早餐都太好了

客房，早餐都太好了

Basically you never make mistake when staying by NH Hotels. But this time, it was a mess. I made reservation thru Hotel.com and it shows breakfast included. When we check in at first day, staff asked us to pay for breakfast and we refused, ask them to check with Hotel.com. 2nd. day, staff asked us again to pay breakfast and we insist don't pay, it's problem between NH and Hotel.com. Then, few hours later, they apologized for this mistake, everything was solved. 3rd. day when we check out, NH staff asked us to pay breakfast again, it's 3rd. times they ask us to pay and even, they said all solved in morn ing, they don't talk to other staff about this case. We refused again and ask to talk with management, they said, Sorry, was a misunderstanding, they will deduct it. Do you think, it's finished ?? Not yet because they put somewhere else, they charge us something strange into room rate and ask us to pay, I made a double check on invoice and refused such strange cost. It's the story I learned in NH / Quito, 100% honor in above words.

酒店总体情况较好！酒店外面山谷的风景很好！

客房，早餐都太好了

酒店总体情况较好！酒店外面山谷的风景很好！