Illinois Pet-friendly Vacations

First, the front desk gentleman who checked us in, as well as the woman working with him on the evening of December 26, were friendly and helpful. The rooftop bar is pleasant too—though since we don’t drink, we returned three of our four complimentary tickets when checking out. The location is decent, not far from the water. Now the rest. At around $200 per night during the Christmas season, plus $39 per night for parking some distance away, the room was a letdown. It was small, dark, dated, and tired-looking. The queen bed had an uneven mattress, the headboard was essentially a piece of fabric hanging on the wall, and the bathtub had unpleasant chips. Not great, but we accepted it as holiday-season reality. What we could not accept was the air conditioning. It didn’t run—it roared, loudly and unpredictably, making normal conversation difficult. Sleeping required turning it off, which led to a fun overnight cycle of too hot, then too cold, and sleeping dressed. Despite all this, I was prepared to write a positive review—until 5:30 a.m. on our second morning, when the alarm clock (which we did not set) went off. Same room, two nights. No alarm the first morning. Surprise alarm the second. While we regret not leaving a housekeeping tip (we only had $100 bills), an unrequested 5:30 a.m. wake-up call feels like an unusual response. Dear management: consider removing alarm clocks as we all have phones. And future guests—come prepared. Surprises here may arrive before sunrise.

Great staff, good location .

Friendly and welcoming staff, extremely helpful valet, beautiful room, comfortable beds, and a warm ambiance. We genuinely enjoyed our stay here. We were only in town for one night, but we would have easily been comfortable here for a longer stay. Walking distance to many popular places, and the hotel itself was in a safe area. (Whenever I travel without my husband, that is of particular concern, so it was appreciated.) The next time we're in town for a show, we will absolutely stay at the Kimpton Gray again.

Clean room, helpful staff

The sweetest staff ever! Very welcoming. Had a great stay!

Staff was awesome. Great stay!

The sweetest staff ever! Very welcoming. Had a great stay!

Great staff, good location .

Double check your receipt…got charged for parking I didn’t use. Received refund in a timely matter, but still was a inconvenience

The sweetest staff ever! Very welcoming. Had a great stay!

Great staff, good location .