“Serious group system issue meant my confirmed booking was not received at the hotel and I had to find somewhere else. Arrived at 6pm. Several people waiting to check in. One person on reception. No booking for me, despite messages from the hotel. Over an hour and a half later confirmed there would be no room for me. I asked to pay for a room. Offered a room in the sister East Cliff hotel which was hot and grotty. Will avoid the OYO name in future.”
“Booked daughter's bday for lovely experience but was a joke! Premier inns and caravan holidays better food and service.
Food was shocking!! If you stay in hotel eat else where!
£20 per person for a manky "buffet" people were eating soup cos it that bad.
There were no menus
There dinner pics online are AI as did not av Yorkshire pudding, no mash, no cauliflower, no chicken or meat apart ham sliced dry beef.
It was Mushy peas, little kids basic cods the cheapest mixed veg with the square……
“I work in house keeping in a hotel, and this hotel was so clean,the staff were very friendly it like we had no them for years,the parking was out side our room,the hotel was near the sea,we walk along the sea front , if you wont a friendly,clean hotel then book them up”