Vietnam Spa Vacations

Great staff, good breakfast. Bathrooms with tub not so good. Loose holder and hard to shower with one hand holding your shower. Both nights different rooms same deal with bathroom. Rest was great.

Staff were excellent, room very clean our only complaint is the bath is too high and my husband had difficulty getting out. Restaurant staff were excellent and shout outto Nicholas who was very helpful. The spa treatments are amazing. Loved our stay for second time.

Fantastic overall. Rooms great - breakfast awesome - hotel lobby and service "top notch". Thank you very much - Eden Star.

Great location - it was easy to find and near many shops. The staff were super kind and check in was easy. The room however was a bit dated. The door had some gaps in it so i could see into the hallwally and there was a pretty big gap at the bottom of the door between the door and the floor so you can easily hear noise from the hallway. We stayed here for 1 evening - it was ok but if I was to come back to Hanoi, I'd probably look elsewhere. Overall though, it was an average hotel. Nothing horribly wrong - clean sheets, plug ins on both sides of the bed, and a mini fridge of items.

Room was clean and nice but you can definitely get better service for the same price elsewhere in Hanoi, service here was slightly below the average I experienced everywhere else I stayed in vietnam. Breakfast was ok but the hot buffet was very limited compared to other places I stayed for similar price (like less than half the variety). Soundproofing didn't seem good I could hear my neighbours talking. Staff were nice and helpful but some aspects of service were slightly lower eg at check in every other hotel I stayed in Vietnam (including a much cheaper 3 star hotel) rushed to help with luggage up the steps and escorted you to the room but here they didn't. I didn't like the fact that the drinking water they provided in the room was filtered water in refillable bottles rather than actual bottled water, maybe for environmental purposes but it wasn't convenient.

The hotel is clean and has A comfortable bed. Great location.The staff is great they let me store my bags for a couple of hours since I had an evening flight. Thúy Anh chi were awesome. Definitely would stay here again,

Bed was very comfortable. Pool was excellent. Buffet was great as well. Staff were exceptional! Easy 10 minute walk to Old Town. Nice gem of a hotel!

The room is good. Staff need to greet more than ignore customers. Food is fine not too good.

Great staff, good breakfast. Bathrooms with tub not so good. Loose holder and hard to shower with one hand holding your shower. Both nights different rooms same deal with bathroom. Rest was great.

Staff were excellent, room very clean our only complaint is the bath is too high and my husband had difficulty getting out. Restaurant staff were excellent and shout outto Nicholas who was very helpful. The spa treatments are amazing. Loved our stay for second time.

Staff courteous, room clean, gym in poor state

Staff were excellent, room very clean our only complaint is the bath is too high and my husband had difficulty getting out. Restaurant staff were excellent and shout outto Nicholas who was very helpful. The spa treatments are amazing. Loved our stay for second time.

Great location - it was easy to find and near many shops. The staff were super kind and check in was easy. The room however was a bit dated. The door had some gaps in it so i could see into the hallwally and there was a pretty big gap at the bottom of the door between the door and the floor so you can easily hear noise from the hallway. We stayed here for 1 evening - it was ok but if I was to come back to Hanoi, I'd probably look elsewhere. Overall though, it was an average hotel. Nothing horribly wrong - clean sheets, plug ins on both sides of the bed, and a mini fridge of items.

Staff courteous, room clean, gym in poor state