奥普阿旅游套票 | 奥普阿机票+酒店优惠低至 4 折

During our stay, we left two unopened bulk bags of gift snacks (worth around NZ$60) on the bed when we checked out on Saturday. The next day, we returned to ask about them and were told that housekeeping had simply thrown them away as food waste, without first calling or emailing us. In every other hotel we've stayed at across New Zealand, staff have always contacted us when items were left behind. This was the first time something was just discarded without notice. Since then, we have contacted the front desk every single day. On both Monday and Tuesday, the on-shift manager assured us she would look into it and follow up by email with a resolution. It is now Friday, and despite multiple calls and a formal follow-up email, we have heard absolutely nothing — not even an acknowledgement that the issue is being looked into. So mind your belongings during the stay if you have to, no one is going to help you if any issues happen!!!

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Woodhouse Mountain Lodge was an ideal escape for us. Situated on a mountainside that feels remote despite being minutes from a highway, this lodge offers villas that feel secluded and "away from it all," along with ocean views. The villas are luxuriously appointed with comfortable beds, large bathrooms, gas fireplaces and beautiful artwork. We enjoyed walking the grounds, sweating in the sauna, and eating delicious meals at the lodge. The staff were super friendly. If you're looking for a private escape just an hour from Auckland, this is your place. Don't miss the opportunity to hit up Omaha beach during your stay -- a real gem with miles of walking and rugged sea.