Best Western Residence Italia Reviews

Staff reasonably friendly, the beach is quite a walk and there is nothing really to do around hotel. Best suited to business people not for a holiday.

Linen and bathroom immaculate. Room carpet looked a bit tired. Breakfast good. Staff very helpful and pleasant to deal with.

Great hotel in Quartu S'Elena with great room, service and free parking; the hotel and staff can't be faulted, the room are very spacious, rooms are set up as self contained studios with day and night areas. The bed is very comfortable, area is quiet during the evening. Hotel staff is very friendly and available to provide assistance if needed. Go with the buffet breakfast option, there's a great choice of pastries, cold meats, cheese and fresh fruit.

Quite a good option if you want to be close to Cagliari but not in the middle of town - easily access Cagliari by local bus. some good small restaurants nearby. Parking is a bonus but WiFi needs improving.

I have stayed here a few times now. Perfect hotel for a business stop over or a hassle free stay. Very pleasant reception and noise free at night.

This is a reasonably priced hotel within 15 m (car) of the centre of Cagliari. Facilities ok and in good condition , appropriate for a 3 star hotel. Neighborhood requires some exploration but worth it. Hotel could do more by having better qulity maps of area than a rather poorly printed copy. Found good restaurants in locality that were equal of those without travel to city centre. Would stay here again.

Nice hotel. Breakfast was pretty good. Was upgraded to a room with a balcony. The rug had a few stains on it, other than that a good hotel for the money. Nice shower. Good parking at the hotel. Would recommend the hotel.

An overall acceptable experience given this is a 3 star property. Staff are courteous enough, some make the extra effort. Pity that the experience which was otherwise pleasant was spoilt by the refusal at reception to credit me the BW Reward points, because I had booked via Expedia. After a phone call to Expedia, they called the Hotel, and I threatened to call BW HQ, the Manager agreed to credit my points and a "Goodwill". Given that I am a Diamond level member, giving them approx 50 nights a year, there should have been no "Goodwill effort" required. For the rest, all ok. Location needs a lot of walking, as it's not central to anything. Taxis are expensive, and they charge from wherever they start to come pick you up. Take care, another thing the hotel could help avoid, or at least tell us about. They are good at sticking to the rules, but superficial in their customer relations. Apart from two individuals who actually demonstrate a clear willingness to make a difference.

The room was excellent, with immaculate cleanliness, better than most other motels of its class . The breakfast was also great, much more than the usual continental breakfast. The only problems we encountered were that the wireless internet did not work, and apparently all movies in the TV were pay-per-view (but news programs are free). The staff is helpful, and available any time. The motel is located in a suburb, at walking distance (about a mile) from the nearest beach. On the other hand, to easily reach Cagliari, it is advisable to rent a car.

The room was nice and clean, staff are very helpful, but the location abit out of city and it took us around 15 - 20 mins walk to the local beach and it was kind of mess and dirty, or 15 mins bus Journey to beautiful Cagliari city beach, bus comes around every half hour, overall it was ok