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Hilton Lake Como

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Hilton Lake Como

Hilton Lake Como

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationLake Lugano21 min drive
  • Popular LocationMount Generoso40 min drive
  • AirportMilan (MXP-Malpensa Intl.)44 min drive
  • Popular LocationVilla del Balbianello51 min drive

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About this area

Como

Located in Como, Hilton Lake Como is in the city center and on the waterfront. Villa Olmo and Como Cathedral are notable landmarks, and the area's natural beauty can be seen at Lake Lugano. Traveling with kids? Consider Como-Brunate Funicular, or check out an event or a game at Stadio Giuseppe Sinigaglia. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
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Map
Popular Location

What's nearby

  • Villa Olmo - 4 min walk
  • Caduti Monument - 11 min walk
  • Lake Lugano - 21 min drive
  • Mount Generoso - 40 min drive
  • Villa del Balbianello - 51 min drive

Getting around

  • Como Nord Lago Station - 5 min drive
  • Como San Giovanni Station - 16 min walk
  • Malpensa International Airport (MXP) - 41 min drive

Restaurants

  • Taffetà — 1 min walk
  • Satin — 1 min walk
  • Trattoria Pizzeria in Borgovico — 10 min walk
  • Il Birrivico — 12 min walk
  • Cube Como — 12 min walk

About this property

Hilton Lake Como

4-star family-friendly hotel, walk to Villa Olmo
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar. All 170 soundproofed rooms feature WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find rainfall showerheads and flat-screen TVs.
Hilton Lake Como offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

3 outdoor tennis courts and 2 indoor tennis courts are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa & health club has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 24.00 per person
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 indoor tennis courts
  • 3 outdoor tennis courts
  • Aerobics classes
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Hot springs
  • Outdoor pool
  • Spa tub
  • Tennis

Family friendly

  • Art supplies
  • Babysitting/childcare (surcharge)
  • Children's books
  • Children's games
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6071 square feet)
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs
  • Hot springs open from 8:00 AM - 9:00 PM
  • Hot springs water temperature (Fahrenheit) - 99
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property - January 2018
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50.00 per accommodation, per stay
Up to 33 lbs
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 24.00 per person (approximately)
  • Fee for in-room wireless Internet: EUR 9.95 per night (rates may vary)
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Facilities fee: EUR 29 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to December
Pool access available from 10:00 AM to 6:00 PM
Hot springs access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Lake Como Inn
Hilton Lake Como Como
Hilton Lake Como Hotel
Hilton Lake Como Hotel Como

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 180 out of 291 reviews
5 - Excellent 62%
Rating 4 - Good. 79 out of 291 reviews
4 - Good 27%
Rating 3 - Okay. 21 out of 291 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 291 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 291 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 3 nights in Oct 2020

3/5 Okay

Liked: Room comfort
Disliked: Staff & service
Worst hilton i have been in
Rude staff, loud late night music, hard to get drinking water, not hilton standards. Shame as it decorated beautifully
Stayed 10 nights in Aug 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasant staff and beautifully decorated. The main issues I had was the excessive overpricing, absolutely everything had an extortionate price tag, I am not a cheapskate by any means but I left this hotel feeling completely ripped off, you should not book this hotel if you are on a budget or are sensible in not wanting to waste your money I.e. a Fanta by the pool costs 6 euro. The other issue was the inability to sit at the roof terrace or restaurant for a drink or for food in the evening as it was booked up every night, I have never experienced a hotel that couldn’t cater to its guests other than room service (which took an hour for 3 drinks). 26 euro per night to park your car, 25 euro to hire an umbrella (But refundable). The only reason I would recommend this hotel is because it looks nice.
Stayed 3 nights in Jul 2020

3/5 Okay

Traveled with group
Liked: Cleanliness, property conditions & facilities
Superb view and so-so service
Since this hotel left us with somewhat different opinions, i'll sum this up: 6/10 points total 2 points for superb reception workers. Great support, suggestions, tips on nearby locations and help/friendliness. On behalf of our party of 4 i want to thank reception for outstanding work 2 points for nice, cozy and comfortable room 2 points from absolutely astonishing view from rooftop terrace. The one thing that made us choose this hotel totally paid off. Downside: 1) In the evenings in rooftop terrace restaurant they throw 'parties' with really loud music.And even great sound insulation in room doesn't help, you can hear it through windows. 2/5 nights of our stay music was intensly loud well over 23 o clock. Tried calling reception once and they promised to ask them to lower it down, but never happened. 2) houskeeping kept moving our stuff around the room and one day during cleaning poured water in my wife's toiletries, ruining some. 3) service on rooftop terrace. It's non-existant. Sometimes you have to ask 2-3 times before they bring your order. And sometimes it comes mixed up. At some times never comes at all. 4) Service during breakfast. First 3 mornings we observed how random people argue with staff because they didn't get their hot order or had to wait for 30+ mins. On fourth it happened to us. On fifth - to our friends. Probably because of extra measures due to COVID, but still - 24 EUR per pax for breakfast calls for better service.
Stayed 5 nights in Jul 2020