Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northville MI

Improvements

Posted Apr 13, 2015
Pros: Facilities are the same but much better every time.
Cons: Add Kitchen facilities to the Rooms, Frige.. and Microwave oven will be much convenient.
Location: Perla Megra is a Hotel right at the Beach, just walk a few feet and you are in the water. Also the Beach is very clean and convenient.
This Hotel has improve a lot. I have been there already 5 times in a row and the administration is improving from time to time. My last visit was not an exception. Clean, customer care improvements, facilities renewal, Good Job Perla Negra, Keep it Up.
2 out of 5
Recommended
for Families
by GASTONfrom santiago de chile

*

Posted Feb 16, 2015 on Hotels.com
El personal muy atento y agradable. Ubicacion inmejorable. Muy mal olor, cucarachas y otros insectos en las habitaciones. Desayuno regular.
1 out of 5
by A verified travelerfrom California

the 7 plagues of La Perla Negra

Posted Jan 12, 2015
Pros: The location is the only thing going for this place
Cons: The feeling of filth, dirt and total lack of cleanliness permeates this entire property and makes it un restful, disgusting - lots to improve
Location: 15 to 20 minute walk from Puerto Viejo. Yoga retreat 2 doors down. Beach across the road. Access to tours & good @Banana Azul 200 yards down the road
I wish it were only 7 plagues. We are so upset that our family saved up for this vacation and trusted these owners with our hard earned money. It is beyond upsetting to feel so cheated out of a well deserved and much needed vacation. Our family feels completely robbed. 1) Photos of the bathrooms on Expedia are not what we saw or experienced - guest rooms have suicide showers, cracked tile, no moulding. 2) The other photos of this property are take from great distances - '50 foot looks good shot', but up close this place is worn out almost beyond repair, with critical items literally falling apart, or so worn and dirty you do not feel clean using them. Holes in sheets 3) Raw sewage - imagine waking up in the middle of Christmas night to the strong smell of raw sewage. We had sewage back up into two rooms 4) An infestation of bugs swarming throughout our daughters' room into their luggage, toothbrushes and personal items caused us to all sleep in one room together twice. 5) The staff takes over and uses the facilities, including the pool table in the lobby area, brings their friends and family in to take over the pavilion, pool beach, etc. 6) The owners have a standing agreement with the adjacent property, Joanna's Casitas, who's many many guests, take over the pool, pavilion, lounge chairs, kitchen area, tables, beach - there is no place for La Perla Negra paying guests to stay. La Perla Negra Guests pay extra to use BBQ 7) Breakfast buffet is laughable and sparse.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff but in need of updating

Posted Jan 7, 2015
The staff was very nice and helpful but the rooms needed updating. The bedding and curtains were in bad shape. The thing we struggled most with was that there were only two plugs in the room. Trying to charge phones and cameras plus use refrig and hair dryer was impossible.
3 out of 5
Recommended
for Getaway With Friends
by Alejandrofrom Buenos Aires

pobre

Posted Jan 7, 2015 on Hotels.com
El hotel esta muy bien ubicado,pero la atencion del personal es regular, lo mismo las habitaciones son pocop confortables para 2 personas, por ejemplo no posee una puerta flexiplast para el lavabo, los chicos de la recepcion son nuevos y no conocen para nada el pueblo,como si fuesen extraterrestres que acaban de llegar......
1 out of 5
by A verified travelerfrom r

hostel

Posted Dec 28, 2014
Very rustic, no soap, shampoo,and sheets did not fit the mattress. Very noisy
3 out of 5
Recommended
for Families
by Caritafrom Kauhava

perla negra

Posted Nov 28, 2014 on Hotels.com
A little bit toi niist because of the see and animals. No air condition only fan. Nyt the beds were comfortable.
4 out of 5
Recommended
by Beth and Kentfrom Florida

Low stress environment

Posted Mar 28, 2014 on Hotels.com
The people were friendly and helpful. The setting was rustic but suited our need to relax in a real Carribean setting. Could walk up the beach and reach the town in about 20 minutes.
2 out of 5
by Karen

Tired hotel needing some attention.

Posted Feb 16, 2014
The room that we had did have a great view over the pool and ocean, but other than that it was a disappointment. The bed covering was missing 1/2 of the bed skirt ... The window coverings were dirty and dingy ... The shower was either hot or cold .... and there was no ice available at the front desk. For the price of $98 US a night I would have expected more. A few little details and the place could have some charm.
5 out of 5
Recommended
for Couples
by Scottfrom Baltimore

"Pura Vida" I finally understand!!!

Posted Feb 12, 2014 on Hotels.com
The most relaxing place in the world. The best ocean view in Puerto Viejo. The staff was great. Olga and Jessi were fabulous. Helped us with all of our needs. From local tours to great restaurant choice. The hotel is low key and away from the lively town. We WILL BE BACK!