“Excellent value”

Only negative. On Expedia the hotel is listed as having parking. It does not. Whether this is and Expedia or hotel problem I don't know, but it caused me problems. Otherwise no problems. Be aware it is a training hotel, but the students were very helpful and everything went smoothly.

“Good Value for a short stay.”

Excellent location, quiet, with a 2 min. walk to food and the noisy fun. Very clean. Helpful front desk. Quirky restaurant service, solved when they switched to breakfast buffet while I was there, 'tho the coffee was different every time.

“Compromise for location.”

Location is excellent. Price was very reasonable. The staff's friendliness and helpfulness varied. The room was clean but very small and there was basically no window.

“Academy hotel PUNDA”

it is a hospitality school hotel.... so i was prepared for people making mistakes or taking longer to figure things out..i don't mind...but some of the girls....well let's say that they were not really made to work in the hospitality business... almost snobby..... pity as the location is smack in the middle of Punda!

“Take it if you can handle the least comfort”

This is a hotel where students learn the art of hospitality. They need to learn a LOT! The man who escorted me to my room checked the TV remote and found that it was not working. He took it and promised to return it to me after replacing the batteries. He did not do that. Next day I found him and asked for the remote. I went to my room and found it was still not working. Later, the TV came on itself while I was still awake (Thank God!). I pulled the plug and did not bother with it again. The only channel the TV had was Spanish, and I could not figure out how to change channels manually. The in-room safe was not operational when I wanted to use it. It took me a long time to get it fixed. Since I knew that warm water was available only on request, I requested that at check-in. I never received warm water. I thought about the Polar Bear Club and took showers with the water that was much warmer than what those guys experience. There is more but I don't want to be too unkind. After all, they are still learning. I hope they do!

“don't expact anything like a real Hotel”

This hotel is an academy hotel, to train young people, but when there is no superwiser to train the young people they not even know to improve or to do the right thing. The food was bad, and the breakfast in the morning poor. This hotel can be exept from back packers which are not looking for anything. The Academy Hotel is affordable for the Location, but don't stay longer that 2 days. It get total boring.

“misrepresented”

This hotel had no hot water (not in disrepair; there simply is none). You get only 1 key and the room has to be locked from the inside or the outside. The room was a major fire hazard. Our view was shingles on the roof out a small window. The shower is a piece of wood on the floor separating that space from the rest of the bathroom. The elevator and stairs were broken. The customer service was really great, but this hotel is dangerous and I do not recommend it to anyone. We had reservations for 3 nights. We stayed 1 night and checked out in the morning. Expedia gave us a refund which I greatly appreciate.