Crossland Denver-Cherry Creek

good location, a short bus ride to down town Denver, can get to many places without a car

I reserved 2 non-smoking rooms, which was confirmed upon check-in when I signed the paperwork. Room #1 reeked of smoke - both cigarette and marijuana. This came as less of a surprise to us because the stair well and the elevators were just as bad. Room #2 was truly non-smoking, which contrasted the first one even more. By the end of my one-night stay, my coat (which hung in the room the entire time) and clothes were saturated with the smell of smoke. Even my hair from sleeping in the bed. Upon check-out, I voiced my disappointment with the situation, and the desk clerk confirmed that the room had been a smoking room all along - but they had no other rooms available. I understand that they weren't able to arrange a different room, but an offer to accomodate for the unfortunate situation would have been nice. Honestly, even an initial warning would have been the least they could do.

The hotel was near the VA hospital. The room was quite comfortable.

I have never.been.to.Denver before and.needed a fast hotel reservation ...i didn't.know.the area and wasn't safe at all. i walked in to an made bed and a messy room with no toilet paper. really unfortunate. love Denver though

electricity went off one morning while i was shaving.. then toilet wouldn't flush.dirty elevator. no one in office when i needed help.

Great

Picked this place as it was near the area we wanted to be in and had a small kitchen as we didn't want to eat out every night. The location was good, with restaurants, stores and gas near by, and not very far from some main city hubs. The room's however were a let down. Dirty microwave and carpets, only one pot (no pan) to cook with, minimal dishes (1 coffee cup), very firm bed, uncomfortable pillows, loud cleaning staff in the mornings, thin walls. Security lock looked like it was held on with a bit of glue and 2 loose screws. The room condition did make us want to get out and experience the city though, so that was a plus. I wish we would've dug a little deeper to find as good of a deal on a much better accommodation.

The room was comfortable and clean. The first room that was assigned to me was not cleaned but the problem was solved quickly and to my satisfaction. The service I did receive was friendly.