Ratings based on 1,871 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Dirty and smells like smoke

Posted Jul 24, 2015
Hotel was filthy and run down. Smoke on lampshade so switched rooms. Gross grout in tub
4 out of 5
for Everyone
by A verified traveler

Posted Jul 19, 2015
A bit noisy at night if your room is facing the highway. Earplugs recommended.
2 out of 5
by A verified traveler from Bradenton FL

Handy to Airport

Posted Jul 18, 2015
Pros: close to airport, cheeper gas on the way out
Cons: needs a refurb
Location: airport
Sheets had stains, the hotel is very dirty and worn out.shower is nice but the curtain is to short,water all over the floor.
3 out of 5
by A verified traveler from indiana

Not worth the money

Posted Jul 2, 2015
It was ok but not even close to the money it cost! Will be looking elsewhere next time!
2 out of 5
by A verified traveler from Knoxville

Bad from beginning to end.

Posted Jun 29, 2015
Pros: Lobby was nice and a nice assortment of snacks to purchase.
Cons: Everything
Arrived at 11 pm to stand in line for over 30 minutes to check in behind a group of people who were staying on vouchers from airlines. Finally got to room and it was old and worn out. Signed up for 6:30 am shuttle. Breakfast started at 6 am. When we arrived for breakfast at 6, there was no food. At 6:15 one single person was putting out some breakfast items. None of the items went together. Cereal no milk. Cream cheese no bagels. Cold potatoes, luke warm eggs, gravy, no biscuits. As we were leaving at 6:30. About 2/3rds of the items were out. When we got into the van to go to airport it smelled so strongly of vomit that I could barely breath. It was awful!
2 out of 5
by A verified traveler

Posted Jun 28, 2015
The third room we were put into had air. Elevators were broken.
4 out of 5
for Everyone
by A verified traveler from Denver

nice room nice staff

Posted Jun 22, 2015
elevator did not work. the pool was clean but the hot tub was not working properly.free breakfast was delicious and much more than expected
1 out of 5
by A verified traveler from Kansas City, MO


Posted Jun 10, 2015
Pros: There was little to be enjoyed at a hotel when you cannot sleep at night do to staff and guests carousing until after midnight and NO housekeeping!
Cons: I contacted the general manager. He shirked all responsibility, saying his staff was doing the best it could, and did nothing to address the issues.
Location: You'll enjoy the Harley-Davidson cycle shop just across the street when the Bikers all show up Saturday morning! LOUD PIPES SAVE LIVES (and sleep).
Our stay was HORRIBLE and, unfortunately, it was due to poorly trained and negligent staff. Do NOT be deceived by the hotel's slogan of "getting your money's worth." You will not have a satisfying night's stay here-- as I and a line of other disgruntled guests discovered on the weekend of June 5-7th, 2015. On Friday night a wedding party had booked much of the hotel and all the conference rooms (unbeknownst to us-- even though we'd called the hotel in person to check on rooms and of course they didn't tell us they were having a huge event.) Several hotel staff members were part of the wedding party, which continued with loud music and outbursts until well after midnight-- in the hotel lobby, with the front doors propped open. ALL the rooms on the front of the hotel were subject to their noise late into the night. Then a fire alarm was pulled (by a wedding guest) near midnight. We got our kids out of bed and off the fourth floor as the firetruck approached. In the lobby, the staff did NOTHING to let guests no it was an accident. One staff member/wedding partier angrily yelled at guests who had come downstairs as is WE were the problem. No one from the hotel visited any floor letting people know it was a false alarm. Saturday was worse-- our room went UNTOUCHED all day! Even though we asked housekeeping to tend to our room specifically. We returned to find it just as we had left it, with all the towels on the bathroom floor and beds unmade. It was disgraceful!
2 out of 5
by A verified traveler from Peosta, IA

Elevator did not work

Posted Jun 10, 2015
Pros: Not Much.
Cons: Elevator and keys that work in your doors
Elevator did not work and staff put one sign out on first floor I guess the people on the second, third and fourth floors have to figure it out on there own, Lucky me was on the fourth floor and had to drag luggage down four flights of stairs.
4 out of 5
for Everyone
by A verified traveler from CO

Decent hotel near airport

Posted Jun 6, 2015
Stayed overnight and left before breakfast was offered. Certainly adequate for our purposes.